Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- SKU:
- 6443537
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer performance
Samsung White Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works well and looks good. Very space saving too. Only thing i would change so far are the shelves inside don’t allow far tall items like say a quart of milk. Also ice cubes overflow a bit so every time I open the door one falls on the floor. Otherwise all is well and these 2 things don’t make me crazy.
I would recommend this to a friend - Pros mentioned:Size
Samsung 17.5 Cu Ft 3 Door Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Servicemen were professional and quick with the fridge install. It' a lovely unit. Not too big for a single person.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice refigerator / freezer.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Nice bright interior lights and easy to clean.
I would recommend this to a friend Samsung - 17.5 cu. ft. 3-Door French Door Counter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service! Thank you Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus® - Fingerprint Resistant Black Stainless Steel the best.
I would recommend this to a friend- Pros mentioned:Overall performance
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for my needs. Very happy with it.
I would recommend this to a friend Good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works great. The shelf /drawer arrangement is not as convenient as other fridges I’ve had
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks and works great. The delivery and set up was very professional And they came when they said they would!
I would recommend this to a friend Amazing!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellently what i wanted!!! Thank you Best Buy!!! And ypir costimer services was excellent
I would recommend this to a friend- Pros mentioned:Capacity
owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the clean, sleek and classic look of this refrigerator. It's spacious inside, easy to reach shelves of this french door counter depth refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, seems to be working great so far. I would recommend this product
I would recommend this to a friend - Pros mentioned:Overall performance
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and look for a second fridge in my garage. Works great! I don't have it hooked up to a water source but I just keep a bag of ice in the freezer for when we need it.
I would recommend this to a friend - Pros mentioned:Capacity
mom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.because its easy to use and save my food fresh and a lot space for the conteiners thanks
I would recommend this to a friend - Pros mentioned:Size
Good for Small Space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits very well into a small space. Black stainless does not show fingerprints
I would recommend this to a friend - Pros mentioned:Overall performance
Good fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator had to be replaced once due to some normal defects but was replaced with no problem and works wonderful.
I would recommend this to a friend very satified over all with product and delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered when they said it would be and two very nice guys brought it in and installed it they were very pleasant young men.
I would recommend this to a friend- Pros mentioned:Overall performance
Vallerie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator it's working great and I would recommend it to anyone who wants to buy one
I would recommend this to a friend - Pros mentioned:Design
My Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my new Refrigerator. The French doors make it so much easier to use. I really do like having the freezer on the bottom.
I would recommend this to a friend i love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so much space, super easy to clean, the trays are removable and easy to put back
I would recommend this to a frienda 1-star review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed with my recent Best Buy online purchase (August 2025). The item I ordered was on sale, and with the promotion plus the 15% new credit card discount, my total should have been around $828. Instead, I just received a statement for $907.09. When I called customer service to resolve this, I was transferred between multiple departments and kept on hold for over an hour. No one could give me a clear answer or take responsibility for fixing the issue. The whole experience was frustrating, stressful, and a huge waste of time. I trusted Best Buy to honor the advertised pricing and promotions, but this has been nothing but a headache. If this is how customers are treated, I’ll have to think twice before shopping here again.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Kajal,
To better address the matter regarding the promotion offered to you, please contact the Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Best purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge I could buy. I would recommend to any great space
I would recommend this to a friend