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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1471 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,471 reviews
  • Cons mentioned:
    Freezer performance

    Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy, and then intermittently the fridge section itself makes this hissing sound when it is working to cool off. Also I was excited since this fridge was pretty affordable, but since getting it my energy bill has gone up on average around $30 a month (compared with same months from the previous year). It is the only new appliance or thing that’s been different and the power bill started going up the exact same month fridge was installed. Maybe there’s a reason these fridges are much cheaper (they’re similar price in the long run with their energy consumption). Overall it is still functioning a few months later so that I am thankful for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large juice containers or gallons of milk must be stored on the doors. The shelves adjust too closely together when one is placed to hold a gallon of milk. Also, there is no deli drawer with this model, so we store our lunch meats and sliced cheeses in the door as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Secondary fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great secondary fridge in our garage. Compact for tight spaces, but still plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice. The delivery persons were very good at what they did. Would recommend Best Buy to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is nice. Only thing lacking is a cheese drawer. But it’s a smaller fridge so to be expected. Very efficient fridge hour or two and is ready to put stuff in the freezer already.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Fridge I have purchased and really good quality. It is quiet and well made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this refrigerator love how it looks really looks great in my new kitchen not bulky

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. My fridge fits well and perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't complain!! Everything works great, i definitely recommend this..

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Favorite store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this refrigerator..everyone talks about how nice it is and I agree 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious with ample room in the freezer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kramer family

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase We are very happy Can't wait to try and fill it lol

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price. Easy setup. Great if your looking for one that isn't huge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Taniqua

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am lovimg my ner fridge, it is just the amount of spacw 8 need, did not think it was gonna fit and it did. Jist love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Property manager

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a replacement for another refrigerator we purchased and returnee. The average rating is due to the fact we have yet to be reimbursed for the original unit I purchased.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you!

      —Vannesa Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does a great job keeping things cold.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job keeping things cold. Shelves aren't as configurable as I'd like.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it fits to my small house doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Spacious and energy efficient. Lots of compartments to separate everything. Freezer doesn’t burn the meat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, perfect size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge for a smaller space. There is ample shelving, only gripe is that the shelves aren’t adjustable heights but that was a known compromise. Ice maker puts out a lot of ice. Pretty quiet as well. More space in the freezer than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking and functional

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smaller than the fridge it replaced, which worked out. less room makes us more conscious about what we have. good lighting, strong shelves. only complaint is why do we need WIFI for a fridge?!

    I would recommend this to a friend
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