Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- SKU:
- 6443537
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and got exactly what I wanted thank you
I would recommend this to a friend - Pros mentioned:Overall performance
It works great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually one of the best Refrigerators I’ve had.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Whatadeal, I appreciate you taking the time to share your feedback on your new Samsung Refrigerator. I am happy to hear you are loving the unit so far. We would like to thank you for choosing Samsung and being a part of our family. ^Brad
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of space and easy to see everything inside!!
I would recommend this to a friendPoor vertical storage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're a lover of tetris, this fridge is for you. The only place to fit the height of a gallon of milk is in the bottom door shelves. If they made it possible to play with the shelf arrangement in the main portion of the fridge I'd give five stars. But without that it really forces you into tetris mode if you have a lot of food to store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you for sharing your thoughts on our refrigerator. We truly appreciate your perspective.
It’s great to hear that you’ve found a unique way to describe the storage experience. Your idea about enhancing the shelf arrangement to better accommodate various items, like a gallon of milk, is insightful. We understand how having more flexibility in the main portion of the fridge could simplify organizing your groceries.
Your feedback is valuable to us as it helps in our continuous efforts to improve our products. We’re committed to making our appliances as user-friendly and versatile as possible, and suggestions like yours are instrumental in this process.
For more tips on maximizing the space and features of your Samsung refrigerator, please visit the link below.
Tips for an organized Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147275997) to help our team gather your information.
Have a great day.
^Charles
- Pros mentioned:Overall performance
a great addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great works well .great value, good for any kitchen
I would recommend this to a friend - Pros mentioned:Size
Freezer doesnt work, buy something else.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge isnt goibg to blow anyonr away woth its features, but as a smaller fridge it works for those of us who have tighter spaces. Id probably give it 4 stars, if it wasnt for the fact that the freezer isnt working properly after only having the thing for 6 weeks. First, we noticed a loud humming sound followed by the freezer not freezing overnight, causing everythi g to melt hy morning. We had a tech come out and look at it, said everything was fine it just needs to be further from the wall (thr manual says 3 inches, now it is sitting about 5 inches from the wall.) A week later its having the same issue, as well as other strange noises coming from the back. Definitely not acceptable, and I am definitely not a happy customer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let's offer our assistance in enhancing your fridge's performance, KThompson.
Please check out this link about the noises explained coming from the fridge. Kindly hover down and select buzzing and humming for more information. Moreover, we advise you to watch the included instructional video in its entirety.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
We suggest watching the entire video and clicking the hyperlink provided in the link, such as leveling the refrigerator, sabbath mode, and the recommended temperature for your fridge.
Cooling issues with Samsung freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145884956, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Noise level
samsung refridgerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far its been great is very quiet and produces plenty of ice
I would recommend this to a friend - Pros mentioned:Design
SilverFridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Different looking with no outside handles. Sleek.
I would recommend this to a friend Samsung Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung refrigerator! The best part was Best Buy! The salesman, John, knew exactly what I wanted to purchase, stayed within my budget, and didn't push me into buying anything!
I would recommend this to a friendBeautiful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator too much space and beautiful family loves it
I would recommend this to a friend- Pros mentioned:Design
Love the look!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge, love the contemporary look with no handles!
I would recommend this to a friend In love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space I have. Need every inch of it. Very happy.
I would recommend this to a friendNot enough storage space!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it 2 stars due to if you have a family of 6 this refrigerator is not for you. You cant hold enough stuff in it for a big family and the freezer draw doesnt come out far enough. I will be replacing mine here soon so i do not recommend this one to anyone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand how important it is to have enough space on your refrigerator. Let us help.
Here is a link for tips on how to organize your refrigerator to maximize space; kindly click the dropdowns.
Tips for an organize Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00084845/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147359509) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Overall performance
Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people were prompt, very courteous and helpful.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfect in the space. Looks great!! Good for the price
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect counter depth refrigerator.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a great price. Just as described. Very happy.
I would recommend this to a friend - Pros mentioned:Overall performance
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and services are good. Thank you.
I would recommend this to a friend - Pros mentioned:Overall performance
It’s a keeper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing ! It’s my new fav thing in my house. No regrets!
I would recommend this to a friend - Pros mentioned:Size
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. Fits perfectly in my mobile home.
I would recommend this to a friend - Pros mentioned:Size
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and perfect size for small kitchen.
I would recommend this to a friend