Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- SKU:
- 6443537
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
Thank You
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has been very successful with this product and process
I would recommend this to a friendPerfect fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!! I was a little apprehensive about buying a french door fridge, but I had a tight space which would only accommodate certain dimensions and this one fit the bill. I am so glad it id. I love it. The bottom freezer is roomier than I thought it would be. It would be a little easier to organize if they had dividers, but it works fine with the 2 drawers. There is not a lot of space between shelves so tall bottles will only fit in the door shelves. It's not a problem for just the two of us in my home, but may be a problem for a large family.
I would recommend this to a friend- Pros mentioned:Size
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is fantastic! It fit perfectly in the space and it has ample space for all my needs.
I would recommend this to a friend Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and service! Refrigerator was installed properly and I have used it with great accommodations in it that have helped me daily!
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for my family and good price and space
I would recommend this to a friendSamsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is nice except for one of the inside basket was cracked and I called and went on line with no response. This refrigerator was not cheap and for the money I paid nothing should cracked.
I would recommend this to a friendWater filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a water filter for the ice maker. Needs a water filter for the ice maker.
I would recommend this to a friendLimited space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator but upper storage space is limited.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. The bottom freezer makes it easy to get to things
I would recommend this to a friendFrig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful frig. Just what our kitchen needed. Delivery men were great. Salesman was great.
I would recommend this to a friendMy new frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is perfect just what i was looking for. The acess to food items are at is access.
I would recommend this to a friend- Pros mentioned:Overall performance
Cool Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps things cool and frozen but makes too much ice so when you open the door ice spills out.
I would recommend this to a friendBrand response from Samsung
Posted .Hi CoolFridge,
Thank you for sharing your experience with us. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. I also like to apologize for the inconvenience that the refrigerator makes too much ice. Typically because the ice bucket is not in the proper position.
I highly recommend visiting this link for basic troubleshooting steps:
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
https://www.samsung.com/us/support/troubleshooting/TSG01109866/
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#items-freezing-in-the-fridge-compartment
You may use this link as a reference for other troubleshooting guides:
https://www.samsung.com/us/support/search/?query=freezer+makes+too+much+ice&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144208700
Thank you for choosing Samsung. Have a great day.
-Trisha-
You can do better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks lovely, but access isn’t so easy and it is VERY noisy. Would not recommend!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cici.
Thank you for taking the time to leave this review. We understand that you have a concern about the refrigerator noise.
To help you with the noise. Please check this link.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144925175) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
My delivery representative
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guy was awesome he knew exactly what he was doing and was very informative
I would recommend this to a friendFridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a pretty good price we weren’t sure on how the no handle thing would look or be considering I’m pretty tall and the handle is a little low. If your 6ft plus it might be annoying lol but other than that great fridge
I would recommend this to a friendShelving adjustments
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can not adjust the shelves. You can only store two gallons
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service regarding my decision onto which item I decided to purchase
I would recommend this to a friendSamsung Refrigerator RF 18
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Samsung Refrigerator and am very pleased with it. We had a professional in stall it in our motor home with no problems. Been a long time since we had really frozen ice cream, this one really does the job!
I would recommend this to a friendIce Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live on the second floor and do not want to hook-up the water for the ice maker, Therefore a lot of wasted space because I can't just take it out.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator/freezer. It’s the perfect size and the space inside is just right for me and my husband
I would recommend this to a friend
