Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- |
- SKU:
- 6443537
Customer reviews
Rating 4.3 out of 5 stars with 1486 reviews
(1,486 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Other than turning off the ice maker...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Periodically i turn off the ice maker with my phone because it wont stop making ice even when its full. Small inconsequential thing. Other than that its pretty good
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best Refrigerator I ever Bought!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another Great Product from Samsung! The Customer Support you get with this item in Awesome! Keeps my food fresh and love the Freezer Storage.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The new refrigerator is really great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new refrigerator is really great! The salesperson and delivery personnel were very professional and both understood the limitations of my older home and worked with me. Thank You!
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
A good, and so far reliable, basic refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this because the freezer is on the bottom, making the often-opened refrigerator more convenient to use. No special bells or whistles on this unit, but it works well so far.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite as spacious as i wanted. Inside there is a curve in the middle of the fridge that takes up space
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
French door refrigator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like having more space on the top with the french doors. I can put a 9 x 12 baker in it without issue. I bought a stand alone freezer to make up for loss freezer space.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fridge for best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge prize was excellent bough on sale and was very happy I have not plug it up was yet due to my place is been fixed
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but, drawers are difficult to take out and put back when they need to be deep cleaned
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this Refrigerator. Like the freezer storage area.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Mi Review
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good refrigerator bus its to small check your space for a good refrigerator choose
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for a small family!! Love the alarm feature if we love the door open
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Great appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room to store food, The design is very nice. The ice maker is a great plus due to its consistency.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
WORST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying I will NEVER buy samsung again. The ice maker has took a crap and when it did work it leaks and hold water under the freezer door, I bought the warranty through best buy and they are no help and neither is samsung, one will tell you to call the other one. It is not fingerprint resistant like it says. NEVER AGAIN will I get samsung
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits nicely in built in cabinets. Love that there are no door handles. Open from top. Smaller space inside than larger fridges, but plenty of room for a small family.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Ken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving this refrigerator for our RV, the only thing I’m not completely happy with is the shelf space for the larger items you purchase. The only space is in the doors.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good fridge bad store managemnt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales and. Store managers would make no attempt to help with my problem after sale was made.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accepted the fridge temporarily 9/12 due to a long dent down the right side. Replacement delivered 9/19 in excellent condition.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!! I was a little apprehensive about buying a french door fridge, but I had a tight space which would only accommodate certain dimensions and this one fit the bill. I am so glad it id. I love it. The bottom freezer is roomier than I thought it would be. It would be a little easier to organize if they had dividers, but it works fine with the 2 drawers. There is not a lot of space between shelves so tall bottles will only fit in the door shelves. It's not a problem for just the two of us in my home, but may be a problem for a large family.
I would recommend this to a friendRated 3 out of 5 stars
Poor shelf spacing options
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are not enough options for adjusting the shelves. The doors do not provide enough space for "tall things" and if you use both shelves provided you cannot adjust them for more tall space. Only option is removing one, which then leaves wasted space at the top and limited shelf storage. A couple more shelf slots would have fixed this. But luckily I have not have the "not cooling" issue others have reported.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi John,
I realize that this situation is difficult since the refrigerator is used daily to store and preserve groceries of all sizes.
I have shared a Samsung link that can help with different sizes of your groceries to have an organized refrigerator.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144802807
Leo
Rated 5 out of 5 stars
Fridge upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and communication at time of delivery!
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend
















