Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- SKU:
- 6443537
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
Excellent Design and Construction
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are reasons why Samsung is rated number one with refrigerators. their products stand out against the others.
I would recommend this to a friendSamsung refrigerator.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator/freezer. Love the shelves in the doors. The space on the freezer is much more roomy than expected.
I would recommend this to a friendSize is important!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manager and associate at BB helped size the right refrigerator for a tight fitting spot in my moms kitchen. It was perfect!
I would recommend this to a friendSamsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is nice except for one of the inside basket was cracked and I called and went on line with no response. This refrigerator was not cheap and for the money I paid nothing should cracked.
I would recommend this to a friend- Pros mentioned:Size
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is fantastic! It fit perfectly in the space and it has ample space for all my needs.
I would recommend this to a friend Nice product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product it is a bit smaller than expected on the inside.
I would recommend this to a friendThank You
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has been very successful with this product and process
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and service! Refrigerator was installed properly and I have used it with great accommodations in it that have helped me daily!
I would recommend this to a friendWonderful product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the best frig ever keeps everything as far a vegs an fruit stay good longer
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been over a year and still going strong. I haven’t had any problems.
I would recommend this to a friendWater filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a water filter for the ice maker. Needs a water filter for the ice maker.
I would recommend this to a friend- Pros mentioned:Overall performance
Cool Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps things cool and frozen but makes too much ice so when you open the door ice spills out.
I would recommend this to a friendBrand response from Samsung
Posted .Hi CoolFridge,
Thank you for sharing your experience with us. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. I also like to apologize for the inconvenience that the refrigerator makes too much ice. Typically because the ice bucket is not in the proper position.
I highly recommend visiting this link for basic troubleshooting steps:
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
https://www.samsung.com/us/support/troubleshooting/TSG01109866/
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#items-freezing-in-the-fridge-compartment
You may use this link as a reference for other troubleshooting guides:
https://www.samsung.com/us/support/search/?query=freezer+makes+too+much+ice&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144208700
Thank you for choosing Samsung. Have a great day.
-Trisha-
Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a pretty good price we weren’t sure on how the no handle thing would look or be considering I’m pretty tall and the handle is a little low. If your 6ft plus it might be annoying lol but other than that great fridge
I would recommend this to a friendYou can do better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks lovely, but access isn’t so easy and it is VERY noisy. Would not recommend!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cici.
Thank you for taking the time to leave this review. We understand that you have a concern about the refrigerator noise.
To help you with the noise. Please check this link.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144925175) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Samsung Refrigerator RF 18
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Samsung Refrigerator and am very pleased with it. We had a professional in stall it in our motor home with no problems. Been a long time since we had really frozen ice cream, this one really does the job!
I would recommend this to a friendIce Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live on the second floor and do not want to hook-up the water for the ice maker, Therefore a lot of wasted space because I can't just take it out.
I would recommend this to a friendAo far so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. If i dont write a review right away i will forget about it. Fridge doesnt have an onboard water filter if that means a lot to you, but we have a whole-home sediment filter and water aoftener. Simple but
I would recommend this to a friendLimited space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator but upper storage space is limited.
I would recommend this to a friendNice refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy. Had a little trouble getting the ice maker to work but after I figured out how to reset it, it worked well. It is a little loud when the ice tray fills with water but that is my only complaint.
I would recommend this to a friendMy new frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is perfect just what i was looking for. The acess to food items are at is access.
I would recommend this to a friend