Customer Ratings & Reviews
- Model:
- RF18A5101WW/AA
- SKU:
- 6443537
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Samsung Counter Depth Fridge/Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a smaller basic fridge then this is ideal. Nothing fancy, plain looking, runs great so far and super quiet, ice maker in freezer drawer but no water dispenser. Also fridge shelves are not adjustable so the height/spacing is per the manufacturer’s design. Price was fair at Best Buy and the delivery w/old fridge removed I had was excellent.
I would recommend this to a friend Great Fridge for the Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really appreciate the great product and great prices, you can never go wrong with best buy
I would recommend this to a friendGreat fridge storage. Still a lot of fingerprints.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than enough storage space for our family of three (one is a teenager). Alerts on the mobile app can be set up for times when the door is left open, which seems to happen a lot on one side unless a lot of force is used when closing. The fingerprint resistant finish doesn't really seem to help at all, but again we do have a teenager in our home.
I would recommend this to a friend- Pros mentioned:Design
Home appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great! It is very spacious as well as stylish.
I would recommend this to a friend Black Stainless Refrig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for the refrigerator. Can't see any scratches
I would recommend this to a friendSamsung White Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works well and looks good. Very space saving too. Only thing i would change so far are the shelves inside don’t allow far tall items like say a quart of milk. Also ice cubes overflow a bit so every time I open the door one falls on the floor. Otherwise all is well and these 2 things don’t make me crazy.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the storage in the freezer. Enjoy the led lights in the refrigerator.
I would recommend this to a friendSAMSUNG-17.5cu.ft REFRIGERATOR.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE SAMSUNG REFRIGERATOR WORKS GOOD.SHOULD HAVE MORE ROOM AND MORE SHELF SPACE.
I would recommend this to a friendWorth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator but low on storage. Admittedly we have a counter depth.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this refrigerator. She doesn't have to lift over her head for the freezer.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks good, operates as it should. Would like at least one of the shelves to allow gallons on it instead of just the door.
I would recommend this to a friendThe review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price and delivery excellent !!!!! Will purchase again from Best Buy
I would recommend this to a friendNOT HAPPY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on March 29th 2022. By the first week of April started smelling an electrical burning smell and the same the second week and on April 12th called Samsung and technician came out on April 19th and he changed the mother board. April 21st my water and soda was not cold and my ice cream and cold pack was not frozen in freezer. The fridge was making a loud noise and outside of fridge was hot not warm but hot. I unplugged it and took everything out. Next service April 28th we'll see.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mario,
Thank you for reaching out. I realize your experience has been less than ideal, and I understand how frustrated you have been. We value all our customers' feedback and can sympathize with your issue with your Samsung - 17.5 cu. ft. Counter-Depth 3-Door French Door Refrigerator with WiFi and Twin Cooling Plus® - Black stainless steel
For follow-up on your concern, you may reach us via the following details.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number:1144439629
^Ross
Works well....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as described. Maybe too bulky than it need to be thank you
I would recommend this to a friendgreat small fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge just wish you could change the height of the shelves, love the color
I would recommend this to a friendDon't like having to open the doors from the top
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfactory except having to open the doors from the top.
I would recommend this to a friendGets the job done
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product overall. Integrated app works well to control temp and other features from a phone.
I would recommend this to a friendGood product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all expectations. Easy to install and hook up. Only thing would like more of is shelf place
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Joseph, I want to congratulate you on your new Samsung Refrigerator purchase and really appreciate you for taking the time to share your feedback. I am happy to see that you are having a great experience. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product good, sales rep good, delivery terrible, horrible,
I would recommend this to a friend LOOKS GOOD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK ***********************************************
I would recommend this to a friend