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Customer Ratings & Reviews

Your price for this item is $1,439.99

Customer reviews

Rating 4.3 out of 5 stars with 1447 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,447 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great! its not loud. not having handle is weird but it looks clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    no visible handles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in garage. Terrific size. It got cold quickly, and stays COLD.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Size

    Rated 5 out of 5 stars

    Great addition to my kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge it looks great in my space!! It fits nicely in my smaller kitchen yet has plenty of space inside!! Easy set up and so far is working perfectly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Noise level

    Rated 5 out of 5 stars

    Good job Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied! Looks great; plenty of space; runs quietly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung French door refigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The double refrigerator doors makes for easy storage! It is smaller than our previous one which was a side by side. The double doors makes it seem bigger! We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Freezer performance

    Rated 5 out of 5 stars

    Samsung french door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Easy access to all areas of the fridge. Plenty of shelf area. We have a seperate frezer, so the smaller freezer drawer is not an issue. Works as it should. Never going back to a top freezer or side by side refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Fridge Goofin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge! The shelves are not adjustable which is a bit of a pain because there is limited space for drinks drinks… The doors are the only real space for pitchers and jugs. Works out great with little kids because of the finger print resistance. Really stands the test against their grubbers. It’s simple, no frills or thrills, but it works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Freezer performance

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, clean lines and design. Stays a constant temperature inside. Internal ice tray is nice, I prefer it over a dispenser as those break. No problems with this unit at all. Freezer space is on the more limited side but fridge capacity is really high.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Cool little fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little refrigerator for what it is! Wish it had a water dispenser in the door, and more adjustability in the shelving. Fridge & freezer both keep their temperatures, and the design of the doors is sleek and i like the dark stainless finish. Ice maker works really good, almost too good. haha. produces so much ice that every couple months i have to dump the whole tray and have it start fresh cause it will all freeze together

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Samsung 17.5 black stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial impression: secondary unit placement in garage for additional storage capacity. Compact, functional and sufficient cooling (+ freezer). Storage bins are useful with various configurations. Satisfied with purchase and hopefully trouble free for many years. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    I love it but it’s a little loud.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge, it’s sleek and fits my space perfectly. I love the Led lighting and the space. I also love the reminder if any door is left open for too long. The only thing that has given me a concern and a little bit of frustration is the loud noise it makes when it’s filling up with water to prepare the ice.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Good fridge for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks nice. I like that there are no handles so that it’s more in line with the cabinets. The shelf are a little flimsy I would be worried about putting a heavy pot on the same shelf as anything else. The fridge arrived with both pull out drawers damaged. Best Buy was excellent about having a tech come out to take a look and quickly sent replacements. They were still usable in the mean time. The freezer is spacious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st Time Replacing 15+ year old Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked the specs to make sure it fit in my space and thought it would be good but the downside was that I feel like it doesnt have a lot of space to it or at least not enough for us. When we have parties and we need to put away a lot of food, I feel like it'll be difficult with this fridge. I wanted to replace it within warranty but the issue was that I had used my best buy credit card so I wanted to use the returned funds to buy one to replace it but it wouldve taken longer so I decided to keep it. Maybe in the future Ill buy a deeper one after selling this one but for now Im okay with it. Its really lovely honestly. Its way nicer than the one we used to have. We have 2 brita filter jugs but I think its okay to not have them inside for cold water when we can just put ice instead to make space. Either way, I like how you can connect your phone to it to control the ice maker. Also love how it beeps when the doors are open and notifies my phone because my grandma tends to leave the doors open. Its true about the fingerprints that my fridge isnt covered in them so I really like that. In the future if I ever do wanna change my fridge ill for sure buy the same brand but just deeper. Also note that the ice maker is so loud when it fills with water to make ice. Maybe its because i never had an ice maker so i have no idea if other fridges do that but the manual does say that it makes noises. Its not annoying to me though.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Size

    Rated 5 out of 5 stars

    Modern look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, spacious, fits nicely in any space. If you don’t need a lot of ice making, you can turn it off. Satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Petite, sleek and clean design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for me! Small household with a small kitchen. It's so clean and sleek. Really easy to use and not too many bells or whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Smart Counter Depth 3-Door French Door Refrigerator RF18A5101SR/AA to replace a 23 year old fridge. Just the fingerprint resistant Stainless Steel look was a huge change! The look is so sleek and modern. I love the SmartThings app and how it helps me monitor the fridge. It alerts me on my phone when doors are open too long. I’m getting used to the pull out bottom drawer freezer. I like the features of this fridge and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Samsung Counter Depth

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid refrigerator for the price. Had to fit in a very specific space and this was one of the only ones on the market that both fit and was in black stainless steel. Surprising amount of room for the size. The ice maker leaves a little bit to be desired but other than that I'd fully recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't buy this model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to find many models with these dimensions. I wish I didn't buy this specific Samsung model. This refrigerator happens to be super noisy (much more louder than the GE refrigerator that I've replaced). There is a whole 2-page chapter in the manual about the fridge noise with pictures, basically telling customers that the fridge noise is a known and thoroughly documented feature and that requesting a noise-related service would cost you money. Besides, its surface gets covered with fingerprint easily (like it happens with any other mirror-polished surfaces). Everything else is nice in this refrigerator. I like its generous space and WiFi connectivity. Delivery and installation was flawless.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Rerga, I want to congratulate you on your new Samsung Refrigerator and thank you for taking the time to post a review. We are always looking for ways to improve our products and I would like to forward this information to our design team for future products. We are glad to welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Happy at home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Ample storage space and sleek design is a plus! Whisper quiet as well. Very pleased with this purchase. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    I love it!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacefull quiet with the wifi connection i can know it someboy leave bad close the doors

    I would recommend this to a friend