Customer Ratings & Reviews
- Model:
- RF18HFENBBC/US
- |
- SKU:
- 5889016
Customer reviews
Rating 4.3 out of 5 stars with 925 reviews
(925 customer reviews)Rating by feature
- Quality4.3
Rating 4.3 out of 5 stars
- Value4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 17.5 Cu. Ft. Counter Depth French Door Refrigerator for its spaciousness, perfect size, counter depth design, and ice maker. While some customers have concerns about noise, limited space, freezer issues, and water leakage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Counter depth
Rated 4 out of 5 stars
Beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sleek refrigerator ~ it takes time to get use to. cons... kinda shows fingerprints and freezer is a bit small~ I like it though... Counter depth good
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noisy
Rated 3 out of 5 stars
Not recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whoever BestBuy gets to deliver these appliances are THIEVES! They tried to steal my new screw gun I got for Christmas but luckily, I caught them. Reported to Best Buy but they never did anything about it. Also they are NOT plumbers, leaked water hose and had to fix it myelf. Now to the Samsung review. This refrigerator is noisy and frost appears all over the place in freezer compartment.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Counter depth
Rated 5 out of 5 stars
Streamline Your Kitchen!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly believe in counter depth refrigerators. Small kitchens can be swallowed up by large bulky refrigerators. Do yourself a favor and make your kitchen look better and more efficient with a counter depth fridge! This Samsung is a nice one.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great fridge, perfect size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge because of the size, it’s a bit smaller in width and depth (counter depth). It does not seem any smaller than my old full size fridge.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Overall this is a great choice for tight spaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this was a great fridge. It is on the small size, which is exactly what we needed. Would like to see slightly better quality on the freezer pullout.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Great Refridgerator!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my Mom and she loves it. The stainless steel is pretty resistant to smudges and the it has plenty of space for storing your food. She loves the ease of use and that it's not that techie.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Quiet and great bargain for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern refrigerator with quiet ice make. Great size for a small family. Only drawback is the shelves inside (not door) is not large enough to stand up a 64oz juice bottle. Functional features otherwise.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Limited space
Rated 4 out of 5 stars
Looks Great But Doesn't Hold Enough
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks and works great but we had to get an additional refrig/freezer to put in the garage because this doesn't hold enough.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Counter depth
Rated 5 out of 5 stars
Perfect for my needs.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The counter depth is why we purchased this. Love the doors, it makes it easy to walk by with the door open. We purchased "open box", so we got a great deal, it has a dent on the bottom handle, so we keep a towel there.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Counter depth
Rated 5 out of 5 stars
New Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased back in September but just delivered today, since I had to get some cabinetry work done first. So far so good. In a condo unit with limited space but width and this being counter depth was just perfect.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! We replaced our camper fridge with this one & couldn't be happier
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Counter depth
Rated 5 out of 5 stars
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator. It looks very nice and it fits perfectly being that it's counter depth. It works as it should by keeping the contents nice and cold. Can't say much about durability though. I've only had it for about a month.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 4 out of 5 stars
Great value for Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No hastle with the usual water dispenser problem on many Samsung Models, this Model works like a charm. It is Quiet on operation and really works well
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great buy for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is the shelf layout positions are limited. Otherwise can't beat what you get for the price. Best buy was fantastic about contacting for delivery and delivery guys were nice and helpful during install.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Cons mentioned:Limited space
Rated 4 out of 5 stars
Nice for a small space
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, space is limited (think pizza box??). Nice looking refrigerator, good for single person or small family.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Great refrigerator for small kitchen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a condo and this refrigerator is perfect for the small kitchen. I liked it so much that I bought one for my daughter who lives in a 50’s house with a small kitchen. The space inside is great and the freezer plenty big.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great Fridge for small spaces
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Father in Law and he loved it. I prefer with the Water dispenser in the front but he wasn't big fan, he also needed the size to fit under the Cabinet. I Love Samsung products
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer issue, Noisy
Rated 2 out of 5 stars
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is making a real bad noise, like a loud buser once or twice or more a day, it is sooo small you can hardly fit food, the freezer is freezing over real bad with the suggested temperature. I have to call someone , it has only been a few weeks
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you for letting us know about your refrigerator. We apologize for the inconvenience it may cause you, and I'm sorry to hear that the freezer freeze-up and produced a noise like a loud buzzer. I understand that this experience is not ideal.
You can visit this link that indicates a troubleshooting guide when the freezer is too cold or freezes up.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01109866/.
Also, you can check the meaning of each sound coming from your refrigerator on this link: https://www.samsung.com/us/support/troubleshooting/TSG01001032/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF18HFENBSR/US.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144228435
^Rainly
Rated 3 out of 5 stars
SO SO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price for this purchase was great, but the delivery job was not good. The freezer handle does not attach to the freezer door as it keep falling off. I had contacted the store for this problem. they didnt order until i pushed them. it took them over one month to order and set up appt. to come back with new handle.
This review is from Samsung - 17.5 Cu. Ft. Counter Depth French Door Refrigerator
No, I would not recommend this to a friend- Cons mentioned:Noisy
Rated 4 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This frig is bigger than expected. it is nicely designed. My only issue is that it can be loud. It makes a humming noise on and off.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend

