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Customer Ratings & Reviews

Your price for this item is $1,149.99

Customer reviews

Rating 4.3 out of 5 stars with 925 reviews

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Rating by feature

  • Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the 17.5 Cu. Ft. Counter Depth French Door Refrigerator for its spaciousness, perfect size, counter depth design, and ice maker. While some customers have concerns about noise, limited space, freezer issues, and water leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 925 reviews
  • Cons mentioned:
    Water leakage

    Rated 1 out of 5 stars

    Crisper freezes

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for 2 years 5 months and it’s rubbish. Water builds up in the bottom of the refrigerator and forms a sheet of ice. Since the back wall freezes behind the panel some items in the fridge will freeze, frozen lettuce does not recover. They say it’s a standard problem. Stay away from Samsung refrigerators. I have to buy a new one already. What a waste of $1000+

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I understand you are having an issue with your refrigerator. I would love to see how we can help. Samsung does provide a warranty on your sealed system for five years and the issues you have mentioned could correlate. Please contact us with this ticket number, 1142405620, via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung Counter Depth French Door Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator and when it arrived it was even better than what we expected. Looks great in our kitchen, plenty of room in freezer drawer with a nice pull out basket / tray. Sleek modern design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps food fresh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps food cold but you have to thaw out ice cream. Can be noisy at times but overall is a good product and maintains the right temperature for fresh food and freezer food. Roll out freezer is very convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice fridge.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge and it works well but it has it’s quirks. Does everything it’s supposed to do really well but if there’s a buildup of ice, the fan will start to roar. Another thing is the ice build up is unpredictable, it just happens sometimes. That’s the only problem I’ve had with it so I would recommend this to anyone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. We are glad to see that you are pleased with your purchase. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Keeps products cold and fresh. Makes a buzzing noi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, would recommend for the price. Makes a buzzing noise about every 10 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, its almost the same as the one that died on us only a little bit smaller and love the lower freezer bin this time with no divider. We are very familiar with this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a fridge that fit in our kitchen . This fridge is great only problem is we can’t fit gallon milk jugs :( but we can still buy the half gallons n place on door so still works out great .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very nice, but unless you’re putting it in a very small place I would go what something bigger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. Only drawback is the ice spills out of the tray when it gets too full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance offers everything we were looking for and fit in the space that we had! Very pleased overall! Delivery and hookup went without a hitch. Great job, BestBuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice, but I don’t know if the freezer is suppose to collect ice all over my food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator for a great price and used it in one of my investment properties. It seems to work great and I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed new refrigerator as soon as possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator had broken and needed a specific size to fit in my kitchen. Mr Chang was very informative and efficient. He helped me with a small refrigerator until the delivery in a few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month now. Love it. Live in apartment so it’s quite big for us which is great! No need to search for food anymore. Freezer section is big. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn't been deliver to date. As soon as it is deliver I will give you a better review. I have a friend that owns one and my daughter as well and they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung French door refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator Has space for fresh vegetables and fresh meat drawer Temperature control keeps everything at proper temperature

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Funny noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge fits our space perfectly, it is on the smaller side so don't expect to fit a lot of stuff in it. Reason I'm giving it a three stars = there's a dripping sound coming from the fridge that sounds like the water is hitting something very hot and turning into steam... Looks like I'll be contacting Samsung or getting a replacement

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I see that you're working with an authorized Samsung service center to resolve your issue. Thank you for taking the time to share your experience and for being a Samsung customer! ^Ty Samsung

  • Rated 5 out of 5 stars

    Perfect for small kitchens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by the room in the refrigerator I was afraid it was going to be to small but it is a perfect fit in my small kitchen w/plenty of storage inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it every day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. Dual doors are a must for me now. Freezer is big. Only hiccup is the ice maker can spill into the freezer drawer. For that I am willing to be happy. Price was terrific.

    I would recommend this to a friend
  • Cons mentioned:
    Noisy

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is a little small & it makes alot of noises.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Here is a link that will help resolve your Samsung refrigerator concerns https://bit.ly/3jww2jO ^Ty Samsung