Customer Ratings & Reviews
- Model:
- RF18HFENBWW/US
- |
- SKU:
- 5889028
Customer reviews
Rating 4.3 out of 5 stars with 925 reviews
(925 customer reviews)Rating by feature
- Quality4.3
Rating 4.3 out of 5 stars
- Value4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 17.5 Cu. Ft. Counter Depth French Door Refrigerator for its spaciousness, perfect size, counter depth design, and ice maker. While some customers have concerns about noise, limited space, freezer issues, and water leakage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Nice Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is nice and quiet and I like the ice off system function. you can decide when you need to make ice.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Great fridge and great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great fridge. I like space and design. It has good space with size. Delivery was also on time and professional.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
nice size for apartment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frig, stainless shinny perfect size unit for apartments
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
Good So Far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic thus far, easy to get setup. Doors are nice and level and ice maker is making ice as expected.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
Great refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, It has a ice maker. Pretty decent size and love the double doors with the freezer on the bottom.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 4 out of 5 stars
Good fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good refrigerator. Works fine, and kind of quiet.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 4 out of 5 stars
Works perfectly. Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a quiet and efficient fridge. It’s so far so good!
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Counter depth
Rated 5 out of 5 stars
Very nice refrigerator!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. It goes well in our kitchen as it’s counter depth. Samsung makes a great product. Keeps our food cold.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Perfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking fridge with more room inside then we imagined. Keeps everything cold and fresh and is super quiet.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Great Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect fridge for me! Plenty of room, the compartments were perfect. Samsung thank you!
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Sleek, good looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great look and price for smaller space. The counter depth and double door features look really nice in any kitchen design.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Buzzing Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the french door design. I find the double door creates convenient space and the raised fridge section, makes more items "eye" level. New to us is the pull out drawer freezer... definitely less convenient than the side by side we had, but not as bad as we thought. One weird thing... random, loud periodic loud buzzing. Lasts for about 3-4 seconds... sounds like the buzzer ending the quarter at a basketball game. Will look into this further. Also, standard running mode sounds are on the loud side, but acceptable.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Orion47!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel. I sincerely apologize for the inconvenience if your Samsung Refrigerator is making a loud buzzing noise. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Understand the Noises Coming from your Samsung Refrigerator": https://www.samsung.com/us/support/troubleshooting/TSG01001032/.
You may also refer to the user manual about "Troubleshooting Checkpoints" about the noise on your Samsung Refrigerator on page 38: https://downloadcenter.samsung.com/content/UM/202110/20211020110032896/NW2-FDR_DA68-01845C-26_EN_MES.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144655849
Have a great day.
Melardo
Rated 5 out of 5 stars
Perfect fit!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for a tight spot. Looks beautiful and has a surprising amount of space inside. I really like the French doors.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
JClay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has more space than I anticipated for a smaller counter depth fridge. The downfall is the limited adjustability of the shelves in the door. Also the main shelves are all on piece so there aren’t many options for them either. The freezer is a good size and has plenty of room
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice fridge for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size and nice features for the price. Nice-looking fridge. Only fridge in my price range that had the dimensions (tall, narrow and shallow) that I needed. The right door often opens up on its own if the fridge is too full, but the open door alarm notifies me of it.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Spacious
Rated 4 out of 5 stars
love my new fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.runs nice, looks great . nice and quiet . easy to clean.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Nice look
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this item for 3 months and so far I love it. It gives my kitchen a nice clean look. Love that it makes noise when door is left open. The only thing that I would say is that you are not able to put juices in the middle of the fridge. Other than that it’s great for single or even small family.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Nice small fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a small kitchen and I love how this is fits and that it is available in counter height/depth.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice refrigerator with ample room. It allows you to see what you have and freshens up any room.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Nice, Small Refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I picked this fridge becasue we wanted a small fridge to limit our clutter. We've had larger fridges and figured if there was less space, we wouldn't cram so much in it. This is a positive for us, but this is also why I gave it 4 stars, because others might things it's too small. Keeps things cold and works great otherwise.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend

