Customer Ratings & Reviews
- Model:
- RF18HFENBSR
- |
- SKU:
- 5801600
Customer reviews
Rating 4.3 out of 5 stars with 925 reviews
(925 customer reviews)Rating by feature
- Quality4.3
Rating 4.3 out of 5 stars
- Value4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 17.5 Cu. Ft. Counter Depth French Door Refrigerator for its spaciousness, perfect size, counter depth design, and ice maker. While some customers have concerns about noise, limited space, freezer issues, and water leakage.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good fit for an apartment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My original purchase could not be delivered because of the size. Had to order a smaller one, but has all the features I wanted.
I would recommend this to a friendRated 4 out of 5 stars
Nice Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful and it’s the perfect size for 1-2 people. Would not work for a large family! No regrets!
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. I wish it was a bit roomier but i overall great purchase. Highly recommend this product
I would recommend this to a friendRated 4 out of 5 stars
Good fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good fridge I would have gave it 5 stars but the drawer in the freezer was broke on delivery and the ice bucket likes to overflow a little
I would recommend this to a friendRated 4 out of 5 stars
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to find things, at my level, no need to open all doors to get something out. Handy to use.
I would recommend this to a friendRated 5 out of 5 stars
Samsung is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Samsung Refrigerator lasted 16 years, there was no way we were going to change brands. We love having the freezer on the bottom. We love our new fridge.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator it's small enough to fit it through the doors and get it in the house and it fits in my small kitchen. But it's quite large inside and looks so beautiful in my kitchen.
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my new refrigerator. I have room for all my food. Extra space for fruits. My freezer holds all my meats. Best choice I made with this refrigerator.
I would recommend this to a friend- Cons mentioned:Noisy
Rated 3 out of 5 stars
Good but noise refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good one and fit well into my kitchen. The only complain is that it is very noisy.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Nizokt!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel. I sincerely apologize for the inconvenience if your Samsung Refrigerator is making a loud noise. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Understand the Noises Coming from your Samsung Refrigerator": https://www.samsung.com/us/support/troubleshooting/TSG01001032/.
You may also refer to the user manual about "Troubleshooting Checkpoints" about the noise on your Samsung Refrigerator on page 38: https://downloadcenter.samsung.com/content/UM/202110/20211020110032896/NW2-FDR_DA68-01845C-26_EN_MES.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144652434
Have a great day.
Melardo
Rated 5 out of 5 stars
Extremely Happy with new Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to look high and low to find a refrigerator that would fit in my space limitations, but still have the features and the room inside that I wanted. I was extremely happy to eventually find all my requirements in this refrigerator.
I would recommend this to a friendRated 4 out of 5 stars
Needed one quickly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was what was expected and worked out great. The delivery date was lengthy but finally received it.
I would recommend this to a friendRated 4 out of 5 stars
Good size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not comfortable open the French's doors, I think that eventually the magnet is going to loose the quality.
I would recommend this to a friendRated 4 out of 5 stars
Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a is a quality Refrigerator and met my expectations. It fit perfectly in my condo.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, it holds all we need. I love the freezer on the bottom and the ice machine is great. I’m happy with our purchase and Best Buy always has good customer service!
I would recommend this to a friendRated 5 out of 5 stars
Buy it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator! We love it!! Our last refrigerator stuck out far from the countertops and this one does not! It fit perfect
I would recommend this to a friendRated 4 out of 5 stars
Great refrigerator needed to have a water filter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very attractive and spacious refrigerator. I was very surprised it do not come with a water installed filter. L
I would recommend this to a friendRated 5 out of 5 stars
Simple yet elegant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for good solid refrigerator that looked good in our all white kitchen but not overly expensive. We are happy with how it looks and fits perfectly with the rest of the appliances.
This review is from Samsung - 17.5 Cu. Ft. Counter Depth French Door Refrigerator
I would recommend this to a friendRated 5 out of 5 stars
Stove delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two guys delivered and installed stove and fridge. Very nice, respectful, knowledgeable and on time. Would request these two again on next purchase. Great job. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
It’s OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Have had zero problems until the 3rd year. Now it randomly leaks and we cannot figure out why. Besides that, haven’t had any problems with it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great French door fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung fridge counter depth fits perfectly in our space still providing a great deal of interior space. The lighting is excellent and the shelving positioning is good with options to reposition.
I would recommend this to a friend








