Customer Ratings & Reviews
- Model:
- RF18HFENBSR
- |
- SKU:
- 5801600
Customer reviews
Rating 4.3 out of 5 stars with 925 reviews
(925 customer reviews)Rating by feature
- Quality4.3
Rating 4.3 out of 5 stars
- Value4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 17.5 Cu. Ft. Counter Depth French Door Refrigerator for its spaciousness, perfect size, counter depth design, and ice maker. While some customers have concerns about noise, limited space, freezer issues, and water leakage.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
LESS BULKY LOOKING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the purchase of the counter depth refrigerator. Installed in a 36 inch enclosure and looks great.
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator works perfect and my family loved it especially my daughter that she can reach for the ice cream now.
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator for the price inside set up so items very accessible
I would recommend this to a friendRated 5 out of 5 stars
Perfect Fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first countertop depth fridge I've bought. Good deal of interior space even though it's countertop depth.
I would recommend this to a friendRated 5 out of 5 stars
A good choice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with the purchase and satisfied that it does everything I expected it to. The storage is fine.
I would recommend this to a friendRated 5 out of 5 stars
Fabulous fridge for a single
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my refrigerator. Not only is it stylish, but everything in it is easy to access. Would not change a thing about it.
I would recommend this to a friendRated 5 out of 5 stars
Spacious refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very spacious for size. It has lots of room inside. I love the icemaker not in the door! Kids can’t play with it!
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So excited about my Samsung Refrigerator. It's just big enough for everything we need. It's pretty and the price was just right!
I would recommend this to a friendRated 1 out of 5 stars
Watery freezing mess
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this model through Best Buy. Best Buy was great. Check the reviews on Amazon before you buy this model. I must assume that that positive reviews were written before the customers owned the refrigerator for very long. The design of the drain line from the condenser is defective. It freezes up and pools water inside the refrigerator, eventually causing damage and impairing the function of the refrigerator. It’s not really a malfunction in the classic sense. The problem is entirely predictable and occurs because Samsung does not address the defect or disseminate instructions for fixing it. I really cannot imagine that anyone who buys this refrigerator does not eventually experience this problem. Just google the model number. You’ll see.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there! I have this link (https://bit.ly/32Eceoe) that you can use to find an authorized service center in your area. ^Jecca
Rated 5 out of 5 stars
Great mid size fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent construction And good storage design Easy set up Good details thruout and good energy efficiency Super value
I would recommend this to a friendRated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator looks great and works well in my new remodeled kitchen. Very nice complement to my new Samsung stove and dishwasher.
I would recommend this to a friendRated 5 out of 5 stars
Still waiting on delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting on this product to be delivered. However with the pricing you have we a now looking for a dish washer.
I would recommend this to a friendRated 5 out of 5 stars
Excellent One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my new home and it perfectly fits with our requirements. its nice with the look and really helps with the storage space.
I would recommend this to a friend- Cons mentioned:Freezer issue
Rated 1 out of 5 stars
Stopped cooling and freezing after only three year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit in December 2017 and about a week ago (Sept 2020) I noticed some meat wasn't completely frozen. I thought I may have left the freezer open, but now it won't cool or freeze. Lost all my food. I called a service provider and they said they don't work on Samsung because they don't get any technical support and the units are known to have compressor issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
i see you having issues with your Samsung Refrigerator not cooling. Good news, your refrigerator has a five year warranty on your Sealed Cooling System. I would love the opportunity to speak with you and see about getting one of our professional service technicians to come out for a repair. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142469791. We thank you for being a part of the Samsung family. ^Brad
Rated 5 out of 5 stars
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful Edison to my family appliances this is the best fridge n purchase I made so happy with overall purchases
I would recommend this to a friendRated 5 out of 5 stars
Good fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality fridge. Has a warning ding to let you know it’s not closed and is a good energy saver
I would recommend this to a friendRated 5 out of 5 stars
Great functionality!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After looking endlessly for the perfect refrigerator.... we chose this because of the interior design and the great looks and fit.
I would recommend this to a friendRated 5 out of 5 stars
My new fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge, only thing was got no stainless cleaner for it when delivered. But love this product
I would recommend this to a friendRated 5 out of 5 stars
Woking good!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far working great...very good for an inexpensive unit...looks /works nice for my older client
I would recommend this to a friendRated 4 out of 5 stars
Samsung 17.5 cu ft French door refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My condo is not too big. This refrigerator size fit perfectly.
I would recommend this to a friend








