Customer Ratings & Reviews
- Model:
- RT18M6215WW
- SKU:
- 5731902
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fingerprint resistance
fingerprints !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. I exchanged it for the fingerprint less edition. Those fingerprints willl drive you crazy !
No, I would not recommend this to a friend Dinky dinky ice maker.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrig seems ok other than 2 dents from the delivery guys. Right size for me. But the ice maker can’t produce enough ice for one person.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Xxxxxxx,
Thank you for sharing your experience with our refrigerator. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize that it arrived with dents and that the ice maker can’t produce enough ice for one person. There are a few factors that can cause an ice maker to not work. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water.
Please click on this link to see the guide for your ice maker productivity.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144246967
^Mila
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iam very satisfied. Expect the color is like greyish. Rather than that i love it
I would recommend this to a friendGreat Frig.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great frig. I appreciate the guys who installed the frig . They were informative and helped with different aspects of the frig. Excellent job.
I would recommend this to a friendNice fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great traditional freezer top refrigerator. It’s sleek and very modern in style.
I would recommend this to a friendNew fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was delivered 2 days after ordering. That is awesome. Professional delivery and no problems with the fridge.
I would recommend this to a friendNot cold
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was purchased in February 2020. The first one didnt work, had to be replaced because ice maker not working. The replacement stopped being cold and I kept turning it to coldest setting. Both had problems. I am very unhappy with this refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Montanamom! If you're still experiencing cooling issues with your refrigerator, I recommend following the steps in this link: https://bit.ly/3nkOjEb. ^Jecca
Nice Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I don't like is that the shelves aren't tall enough. I think it's because the freezer is oversized which is a good thing. Overall I'm satisfied with the product!
I would recommend this to a friendExcellent fridge, courteous delivery personal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product very courteous delivery personnel quick install, Overall very satisfied with Best Buy and their entire system
I would recommend this to a friendExcellent all fridge!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an all fridge for a long time, this was a great discovery. I just bought a small chest freezer and now I have an all fridge. RUNS excellent!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Excellent news, Rafael2. Thank you for being the best part of Samsung. ^Lo
Good Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! It looks small but there is enough room for everything. It also looks good and stays clean. No fingerprints.
I would recommend this to a friendStore to door earns 5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful salesperson made the purchase of this open box refridgerator seamless.
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier with my new refrigerator! It's sleek, easy to clean the outside of it, and runs perfectly!
I would recommend this to a friendI am happy I bought this open box item.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beside the dents, it works very well for an open box item. I do not regret buying it.
I would recommend this to a friendWorks great for a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is deep and works superbly. I give it a 4 instead of 5 because the distance between shelves is a bit narrow to be convenient for tall bottles.
I would recommend this to a friendBest Buy is Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was expedited flawlessly. Installed and checked. Perfect.
I would recommend this to a friendExactly what was advertised and delivered on time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to order same product from Lowes online and couldn't get it done. Thank you Best Buy for helping me get it done.
I would recommend this to a friendJust Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator has a beautiful look. Keeps the food items cold. Works ok. I bought this refrigerator online. I guess i did not do the type of research that i should have. All tall food items such as drinks and bottles can only fit in the refrigerator door. The shelves are low. I do not like the refrigerator but i cannot return it. I wouldn't recommend it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with organizing your Samsung refrigerator. I would like to provide you with some information on our best practices. See link below:
https://www.samsung.com/us/support/answer/ANS00084845/
Thank you for choosing Samsung. ^Brad
Not recommended, extremely noisy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the first three months, the noise level was ok But, after three months, the noise keeps increasing now, it is about ten months, the fridge often make extremely loud noises, sometimes during the night, it can even keep you awake for hours
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, HaoD. Here is a link that outlines the noises you may hear from this unit and will help you determine if what you're hearing is normal or not (http://bit.ly/2DVnQHb). ^Lo
Smaller foot print than we wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kitchen cupboards dictated height which restricted us to size. Should have shopped around more.
I would recommend this to a friend