Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2709 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,709 reviews
  • Rated 3 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator because I needed one to fit the except space I have and this was perfect. It looks very nice and I do like it. However, I had a problem with my delivery twice. The delivery was quick and the delivery men were awesome but there was a miscommunication between the manufacturer and Best Buy. I ordered this refrigerator the reverse hinge so I can open it on the right side instead of the left. I even mentioned to the salesman in Bestbuy if there was going to be a problem because I read many reviews that this was an issue. He assured me that there would be no problem and sure enough, I had the same problem. They rescheduled another delivery and told me it will come with the door opening on the right side. The refrigerator came again with the door on the wrong side and without the reverse hinge. I decided to keep it and work with it because I already took off work for the first delivery and was frustrated. I also noticed a small crack on the bottom shelf after one week. Refrigerators are not as strong as they used to be. The other brands I looked at in similar sizes seemed weaker.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with us, Will. ^Lo Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from the staff at Best Buy and the delivery team. My Samsung refrigerator is working well and is the perfect size and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we need as a second frig. Great ice maker. Clean design

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downsized to this smaller Samsung fridge from the French Door style, and I'm extremely happy with it. Delivery was also quick & easy and drivers were professional & knowledgeable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm happy to hear that you've had such a posititve overall experience, mwill0626. Thank you for being a loyal Samsung customer. ^Lo Samsung

  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Great looking & working fridge& ice maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to downsize our old fridge that lasted over 10 years & didnt need the filtered water option but still liked the ice making option & this fridge fit the bill.also the darker stainless steel option fit well with the other appliances & color scheme of the kitchen.best buy guys dud a great/quick/professional job installing & taking out the old one

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Cool Feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specifically bought this unit because of its capability to convert the top freezer section to a secondary refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, color is one of a kind. Fits perfect in our home. Very good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking and functioning refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like the look and performance of this refrigerator. I had issues with the 1st one that was delivered where the refrigerator and freezer settings buttons did not work. I contacted BestBuy and they came out within a couple days and removed it and installed a new one. Even though it is only 17.6 size I love the fact you can store multiple gallon containers on the door and and the pull out shelf at the top comes in handy! If you are limited with space or just do not want a big refrigerator this is is a great option!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks good and seems really big inside. Only downside is that freezer is quite big and you have to bend to reach to the drawers in the refrigerator area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is really nice. The price was unbelievable. The delivery service was great those guys was very professional and helpful. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very quiet fridge.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is so quiet, looks good and perfect for a small kitchen. The only thing is the bottom part and the door are shorter than any other regular 17 cu. ft. fridge. It feels like opening an elf house door. However, the freezer part is bigger and taller than regular refrigerators. The ice maker is useless for us as we don't drink ice-cold beverage too often. It takes a lot of freezer space. So, we plan to return the waterline that it comes with. Overall the fridge is good and great for us.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator for our new entertainment room. It's perfect for our application, which is a small kitchen/bar type area. Overall, very pleased with the look and operation of this appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Flex

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size refrigerator for what i needed it for!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the top rack that extends. The unit is VERY spacious

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Samsung refrigerator. It's just the right size for my small family and looks nice in our kitchen. We added a filter for the waterline and now enjoy ice that doesn't have any weird tastes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased so far with the refrigerator and with the installation. Only concern is the possibility that the refrigerator and freezer doors, which both open very wide, could be damaged by the corner of the wall. In your store display, you have some guards that prevent this, but you do not sell them and I have not been able to find them elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Get it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it. It is a duo fridge/freezer. You can use the top as a fridge or a freezer. It also has an ice maker. We have it in the garage and didn’t connect it to the water line, but it has been excellent. It is also super easy to understand. Fits plenty!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as a spare fridge in our garage. It hasn't disappointed. I love the interior LED lights and the fridge looks great. Like most Samsung products I've used it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek look. Awesome lighting. Temperature settings are easy to use. Although, If an abundance of space is what you want, try looking for a larger fridge. It’s a smaller model.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time out of your busy day to leave this feedback. ^Lo Samsung

  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Small, but nice appearance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great. I like the feature of freezer being an optional fridge. Best Buy took almost a full month to deliver and install, Aug 20 to Sept 17. That really isn’t good business.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that you've found the perfect fridge for you. Thank you for choosing Samsung. ^Lo Samsung