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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2709 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,709 reviews
  • Rated 4 out of 5 stars

    too small for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but it was too small for me. You cannot change Hinges on this type to open the door to the other side.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So Proud I purchased!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It fits perfectly into a small apartment and a huge upgrade to what I had before. The fridge and freezer are very cold and keep food fresh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noisy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about this, and I love the space in this frig, but I have to take a point off because it's noisy. It makes humming and clicking sounds that I can hear from the other room. Not good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern Look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it...can fit a lot, very roomy. the color is a perfect match with my black and natural wood kitchen. best of all great price!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Sleek and quiet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size as secondary refrigerator. I like the idea of converting freezer to refrigerator or turm freezer section off. Very quiet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive Lesson: Never Buy a Samsung Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m gonna be honest I wanted to put two stars, (one per year that it lasted) but I’m gonna be honest with you it only deserves one since it didn’t even make it a full two years… when I spend nearly a $1,000 on what’s supposed to be a good better end fridge/freezer. I expect it to break eventually. I was hoping I’d AT LEAST get 5 years out of it before having any problems. I purchased on 8/31/2019. Two days ago I went into the freezer for some ice and I found luke warm water everywhere instead. Fridge is broke too, ruined all of our food. I’m not impressed. The red led indicator in back of the motherboard behind the panel held in by three screws in the unit flashed red three times over intermittently stating, I have this knowledge thanks to google, that the unit is having a compressor issue. After reading reviews on other Samsung units for people that have spent much more than I have, I feel almost lucky. Imagine spending $2,000 or MORE on a new fridge for it to last 7 months… They may not have any of the fancy buttons or chimes, but ladies and gentlemen just do yourselves a favor and go buy a Whirlpool, Maytag, or Amana. You’ll thank me later. You’re welcome. Don’t even get me started on the run around customer service gives you. Not enough words to describe the nightmare. In conclusion… -Samsung’s customer service gives you a real run around like I’ve never seen -The product quality and reliability, that matters in appliances in the end above all else, is very clearly and evidently NOT there. -If you still purchase this unit after reading this, just PLEASE buy the warranty because you’re probably gonna need it. P.S. I included pictures just so people can see we take very good care of our stuff and that this was indeed not a situation of misuse. There’s only so many buttons you can push on this thing before going, “Yup this thing is junk and I’m not a technician for refrigerators.”

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Cameron, I realize you re having a deal of trouble with your Samsung Refrigerator and know how frustrating that can be. I want to reach out to you and offer some assistance in getting your unit working properly. We strive for the best experience with our appliances. Please reach out to us at your earliest convenience via via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143624529. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator to give us additional storage and freezer space. It is very roomy, has plenty of door space and gives us so much more room. We love the fingerprint resistant stainless steel. No more long polishing time to keep it looking nice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but very nice best I have we Beautiful color match in my kitchen is everything very skinny very beautiful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good starting fridge for small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside is stunning, it is in fact fingerprint resistant but the inside is very small or at least the compartment are not that spacious. I like the deli space and the fact that the freezer can actually be a regular fridge.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Nadia,

      Thank you very much for your feedback on our products. Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Your Reference Ticket Number: 1144618031

      Thank you, and stay safe!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect if you need a second one or if you need a small one. The Freezer is a little bit bigger than regular freezers of this size and it can be converted to a refrigerator (with out a freezer). Also the doors can be shifted to open to the left or to the right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model for my condo. I had the doors reversed upon delivery. The refrigerator was nice but the delivery crew Leo and Miguel screwed up the door in their haste to get the job done. Best Buy graciously replaced with the same model and the delivery went smoothly thanks to David and Rodney!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds the temp and doesn't require frequent adjustment. This is a basic fridge that doesn't have a lot of bells and whistles, we use this as a second fridge in the garage, this is where we keep extra gallons of milk and bottled waters and soda, and occasionally other the food. the freezer we keep extra frozen food and it's great, it doesn't require frequent adjustment and ice cream is great, not to soft and not to hard that it bends the spoon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing further to say. Leave it at that. The end.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Todd m

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sized refrigerator for a townhouse. Great color. Easy install. Good shelf and accessible storage for food and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Sleek Design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 17.5 cu, ft, top freezer has a sleek design and is good for small kitchens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Space-saving noise maker?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this slim, petite fridge for a client's ADU. He complained about the noise it made throughout the night. We ordered a new one and the same issue. I think he opted to get used to it rather than continue shopping for something comparable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It'll do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably should've gone to a bigger model, but figured this was big enough for 2 people. Meat/cheese pull out tray would be better if if was deeper. Look is attractive, and was reasonably priced as I don't think refrigerators should be $3000+

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is exactly what we wanted. Installation people were great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small but nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small but nice. Love the drawers, very neat how they are placed. I loved that there are no door handles but it does leave finger prints all over which makes the fridge look dirty so if you have little ones, you might not like that. Beeping alarm goes off if door is left open too long which I love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is good has side holder to hold all your favorite foods glass shelves are nice The personal who deliver my refrigerator was very knowledgeable explain everything about what to do before starting to put my food in refrigerator Great service

    I would recommend this to a friend