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Customer reviews

Rating 4.5 out of 5 stars with 2709 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,709 reviews
  • Rated 5 out of 5 stars

    ME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it should have been bigger, but I love the fix

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a delivery-scheduling SNAFU at the corporate office, and waiting out the Stay-At-Home orders, the Geek Squad eventually delivered the refrigerator the first day they returned to work. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. It dented very easy on the door. It was tapped by a chair. I do love the anti stainless steel finish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product over all is a great product. The little pull out shelf in the fridge section on the top takes some getting used to cause it kind of hidden when standing in front of the fridge but other than that no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had limited space getting into house and once in house needed to fit between cabinets and wall Delivery guys were great Got in within minutes Showed us how it work Very experienced Answered all our questions

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the seek look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the color and sleek look of the fridge , works great looks great , great for smaller kitchens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has some good features but lacks others

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came without the wheels it was supposed to have. Had to have a later delivery and it came with the wrong parts! Finally gave up and had to place my own cushion under one leg to stabilize it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! Love the quality and color.!! Save space and modern style

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far Too Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my Basement and More space than required for Basement. Stainless finish is nice and no issues till now. I gave 4 stars..but will update once at least experience for 6-12months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need for a refrigerator and I found this one! I was having trouble to find the perfect one, because of the irregular measurements I had at home. Great display of lighting and makes ice very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, so quiet and sleek It beeps when it is left open! cool design feature.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    Okay…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, only thing I don’t like is it’s not fingerprint resistant.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there.

      Thank you for sharing your insight about the refrigerator. Let's get the information you need.

      Upon checking, this refrigerator has a fingerprint-resistant finish.

      Please check this link for details.
      https://www.samsung.com/us/home-appliances/refrigerators/top-freezer/18-cu--ft--capacity-top-freezer-refrigerator-with-flexzone--and-automatic-ice-maker-rt18m6215sg-aa/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145554966) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Best Buy Employee

    Rated 5 out of 5 stars

    Takes a punch

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable. This thing took a punch from my kids mom like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    love this fridge - great delivery service as well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the fridge for a month and so far I love it! It's the perfect size and works great. I would like to thank the wonderful delivery men. They were so polite, cheerful, respectful, & took a lot of care as they were installing.I really hope that this good review is communicated to the delivery contractor & that these staff are commended. I've always gotten very good service from Best Buy and will continue to recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, quick and efficient service. What more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied by purchasing this product. Liked it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a rental property. Tenant loves it, everything works as described, delivery was on time. I have no complaints at all. I'll update if anything significant changes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working well. The only thing is, the shelves breaks easily. We had to be sent two replacements of the same part as it’s already broken during shipment.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    I love this versatile product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung refrigerator is ideal for my small townhouse. The stylish modern look updated my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Overall great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, quiet, looks great my butter is happy the eggs are chilling and the beer is cold

    I would recommend this to a friend