Customer Ratings & Reviews
- Model:
- RT18M6215WW
- SKU:
- 5731902
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.
This summary was generated by AI based on customer reviews.
Great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had a problems! Great fridge! Easy to clean!
I would recommend this to a friendLove the product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate the delivery caused a lot of time & work on my end
I would recommend this to a friendNice looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just wish it had taller shelves for gallon milk carton, instead of in the door
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Item its exactly what i was looking for
I would recommend this to a friendNo problems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is amazing, it keeps our food cold.
I would recommend this to a friendStainless steel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this model fit very well in my kitchen great choice
I would recommend this to a friendGreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Silence and nice! Good enough for our new home! It fits perfectly!
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific and fast with cooling system. It’s awesome
I would recommend this to a friendgood quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good quality good price i want tell my friend & family to buy
I would recommend this to a friendFridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most precious peace i have in my home!
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for the 5 stars, Earpods! We're glad you're happy. ^Jecca
Good fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, looks nice, all that i needed. Totally recommend it.
I would recommend this to a friend- Pros mentioned:Ice maker
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very love it, i like the way that you can turn on the freezer separately
I would recommend this to a friend Good choice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good everyday fridge Haven’t had any issues with it
I would recommend this to a friend- Cons mentioned:Door
Not a good buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this fridge a year and a half ago and it’s already not closing properly and the temperature isn’t the highest. I didn’t think it was necessary to purchase extended warranty but if you do decide to purchase this fridge please do not pass up on the extended warranty because you’ll end up paying triple the price by purchasing a new fridge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Crystal,
We apologize for the multiple concerns you are having with the fridge. We appreciate all observation that helps us understand how to improve our products and services.
If the refrigerator or freezer doors do not close, it will impact cooling performance. This guide will walk you through inspecting the gasket and roller bars and how you should store your food.
Refrigerator or freezer doors will not close https://www.samsung.com/us/support/troubleshooting/TSG01001017/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144905637) when you message us to help our team pull up your information.
Have a great day.
^Charles
Great freezer and refrigerater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like very much because I find every thing in this
I would recommend this to a friendThe fridge is small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is a decent size, but The fridge is a bit small. I had to raise the bottom glass shelves because it was too low to add a gallon of milk. Once i did that, the space between the top shelves are now very small.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tash1,
Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the refrigerator's space doesn't meet your expectation. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
You may check the dimensions of this product by clicking the link below:
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/top-mount/rt18m6215sg-aa/pdf/RT18M6215_V7_Spec-Sheet.pdf
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RT18M6215SG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144418639
Thank you for choosing Samsung. Have a great day.
-Trisha-
Love the Dual Zone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This frig is a spare for us but it came in handy for Thanksgiving
I would recommend this to a friend- Pros mentioned:Ice maker
Good Little Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was installed by Best Buy and works great. Within a few hours it started to make ice and quickly filled out the ice tray. The ice maker can be turned off from the panel. A mechanical limiter would be nice.
I would recommend this to a friend Perfect for smaller family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, disappointed they would not hook up ice cube maker.
I would recommend this to a friendlike very much runs good not load
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is real looks good lighting is great light in freezer also
I would recommend this to a friend