Customer Ratings & Reviews
- Model:
- RT18M6215SG
- SKU:
- 5731903
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because it fits my needs and house wants
I would recommend this to a friend - Pros mentioned:Ice maker
Great frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung refrigerator is wonderful comes with ice maker we use them for our small motel on the beach.
I would recommend this to a friend - Pros mentioned:Size
Amazing fridge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge, is big enough, really modern and good quality
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Outstanding, I would like to congratulate you on your new Samsung Refrigerator purchase and we really appreciate you taking the time out of your day to share your customer experience. We welcome you to our family and thank you for choosing Samsung in your your family's home. ^Brad
Refrigerator looks good on black stainless steel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered by nice people and disclosed that the refrigerator has minor damage (dents at rear and paint at the door), it was reported to Best Buy Geek customer service and someone helped me up to order new same kind of product but cannot promise when available due to short in productions. After negotiating with compensation, we finally agreed and I should say I received an excellent service!
I would recommend this to a friend- Pros mentioned:Ice maker
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very impressed with this purchase. I really like the option to use the freezer as a fridge. Its a great function.
I would recommend this to a friend - Pros mentioned:Noise level
I love this refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator! There is no complain and very quiet.
I would recommend this to a friend - Pros mentioned:Noise level
It's beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it about a month. It is very quiet and efficient and i think it is handsome.
I would recommend this to a friend SamsungTop Freezer Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this fridge is very good. Has wide shelf and also has a pantry drawer wide enough and about 3 " in height to put handy snacks. Freezer has LED lights and fridge has its LED light. Freezer can be converted to fridge if do not need ice which can be used as fridge. It is fingerprint resistant.
I would recommend this to a friendNot a bad fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is not bad except that the manual is hard to understand to figure out the settings. It is an ok fridge.
I would recommend this to a friendBrand response from Samsung
Posted .Hello rogie,
Thank you for sharing your experience with us and your satisfaction is our topmost priority. We apologize that the manual is hard to understand to figure out the settings. We will surely notate your feedback for better service in the future.
I highly recommend clicking the link below that may resolve your concern:
https://www.samsung.com/us/support/answer/ANS00080450/
Kindly check the user manual for the operation guide: See pages 29 to 34.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
You may also use this link for regular maintenance or your refrigerator:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RT18M6215WW/AA
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144297329
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Size
Good purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase, really nice fit in my kitchen.
I would recommend this to a friend - Pros mentioned:Space
We love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge holds so much more yet, doesn't take up as much floor space as the old one.
I would recommend this to a friend - Pros mentioned:Space
Really happy with it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for small spaces. Keeps everything cold and good use of space inside.
I would recommend this to a friend - Pros mentioned:Ice maker
Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and u don’t see fingerprints. Ice maker works fast.
I would recommend this to a friend - Pros mentioned:Space
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in another color as well. AMAZING fridge for the family.
I would recommend this to a friend - Pros mentioned:Size
so far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ive had this frig for 4 months or so, and it works great as a garage secondary frig. no complaints
I would recommend this to a friend - Pros mentioned:Noise level
Great product.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Have had no issue and a really quite machine. Enough room for a Family of 3.
I would recommend this to a friend - Pros mentioned:Size
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. It’s the perfect size for our family of four.
I would recommend this to a friend Great fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older unit. Looks nice. Quiet. Gets cold like it should. I would buy it again.
I would recommend this to a friendPerfect size spare frig
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. The black stainless is attractive and does not leave finger prints. The inside is roomy for a spare refrigerator. We use this in the basement. Unfortunately it is next to the outside basement door and the basement door swung into the frig's door and put a little door ding in it. I love this new frig and would highly recommend.
I would recommend this to a friend- Pros mentioned:Size
This is my 2nd Samsung refrigerator very happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator very happy with my purchase. You don't fail 2nd time .
I would recommend this to a friend