Customer Ratings & Reviews
- Model:
- RT18M6215SG
- |
- SKU:
- 5731903
Customer reviews
Rating 4.5 out of 5 stars with 2709 reviews
(2,709 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Refrigerator looks good on black stainless steel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered by nice people and disclosed that the refrigerator has minor damage (dents at rear and paint at the door), it was reported to Best Buy Geek customer service and someone helped me up to order new same kind of product but cannot promise when available due to short in productions. After negotiating with compensation, we finally agreed and I should say I received an excellent service!
I would recommend this to a friendRated 5 out of 5 stars
New refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really good in our kitchen and flawlessly working
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
so far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ive had this frig for 4 months or so, and it works great as a garage secondary frig. no complaints
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 4 out of 5 stars
Great experience with product & BestBuy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it so 4 stars for now. BestBuy was able to deliver the white fridge faster and cheaper than Samsung direct. Followed instructions, hooked up my water line and was cold within a few hours. The Delivery/Haul off went without a hitch. We had prepared everything and the crew, Jerston and Frankie, were awesome and careful.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
We love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge holds so much more yet, doesn't take up as much floor space as the old one.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Really happy with it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for small spaces. Keeps everything cold and good use of space inside.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Amazing fridge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge, is big enough, really modern and good quality
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Outstanding, I would like to congratulate you on your new Samsung Refrigerator purchase and we really appreciate you taking the time out of your day to share your customer experience. We welcome you to our family and thank you for choosing Samsung in your your family's home. ^Brad
- Pros mentioned:Noise level
Rated 5 out of 5 stars
I love this refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator! There is no complain and very quiet.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because it fits my needs and house wants
I would recommend this to a friend Rated 2 out of 5 stars
MISSING PARTS NOT COOLING ENOUGH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5/15/2024 The Samsung refrigerator was delivered with a missing on door, the right top side, we have waited over 30 days and it has not arrived, The fridge does not cool properly.
This review is from Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We are here to assist you anytime. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to follow up on your fridge's missing door.
Should your fridge experience cooling issues, please follow the steps below, hover your mouse over the hyperlinks, and watch the instructional video for tips.
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Have a great day.
-John
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older unit. Looks nice. Quiet. Gets cold like it should. I would buy it again.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 3 out of 5 stars
Ok for small refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer works great. Refrigerator part does not get very cold. Going to have repair come out. Only had 1 week.
This review is from Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in another color as well. AMAZING fridge for the family.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great product.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Have had no issue and a really quite machine. Enough room for a Family of 3.
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and u don’t see fingerprints. Ice maker works fast.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase, really nice fit in my kitchen.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Very nice refrigerator for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the refrigerator and freezer are on separate motors. Very quiet. Very efficient. Great lighting.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect size!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! It’s the perfect size for my family and my small apartment! And works very well!
This review is from Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Good quality!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Much better than Whirlpool I have bought before at the same price.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and great price! Customer service was great as well as the delivery.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend














