Customer Ratings & Reviews
- Model:
- RT18M6215SG
- SKU:
- 5731903
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Great for office use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and great for storing lunches and snacks drinks in the break room.
I would recommend this to a friend - Pros mentioned:Ice maker
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted love Samsung products ice machine is awesome
I would recommend this to a friend Really nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love I it works great and love the lighting inside it...makes great ice...
I would recommend this to a friend- Pros mentioned:Space
Great fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Samsung fridge very spacey and deep highly recommended
I would recommend this to a friend - Pros mentioned:Space
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator We are very happy with it. A lot of space it’s has
I would recommend this to a friend Beautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW very nice looking fridge. NOTE: If you have to reverse the door, which we did the instructions are missing two key steps. On the bottom hinge you need to loosen the left foot all the way for the hinge to fit and you need to move the hinge connection on the bottom of the door. Both steps are NOT in the manual. Once done it works perfectly.
I would recommend this to a friendA great bargain for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great bargain for the price and it works well and does what a fridge at higher price.
I would recommend this to a friend- Pros mentioned:Size
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my house! I couldn’t be any happier. Spacious and very elegant for the price!
I would recommend this to a friend Great looking fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks great. However, it’s been only a year and 6 months from time I purchased it...and it is now leaking water. The refrigerator/fridge part (below freezer) has a rectangular light where water is now leaking. I’ve inspected the freezer, but everything seems fine there. The problem is below the freeezer because it leaks water to the point where the top tray from the door gets flooded. Not fun :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Iveth,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator leaks. We also understand that sometimes it's uncomfortable to see something unusual about our appliances, especially if they are on even if we install them properly.
I highly recommend visiting these links for basic troubleshooting steps:
Water leaks in a refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RT18M6215SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144263235
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Size
Samsung fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Convenient size. Like the finger print proof
I would recommend this to a friend - Pros mentioned:Ice maker
Muy perfecto fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the dimensión and the ice maker toó. Very powerfull
I would recommend this to a friend smalller than expecter - less room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have explained - It has less room than we expected and seemed to have when checked in the store model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Buff! Thanks so much for letting us know what you think of the refrigerator. ^Jecca
- Pros mentioned:Size
Great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge. It's perfect for a small family or a couple.
I would recommend this to a friend - Pros mentioned:Space
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks small from the outside, but it is perfect and spacious inside.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to hear that the spacious design of this refrigerator is a great fit for your home, DOUTFIRE67. Thank you for being a valuable member of our family. ^Lo
- Pros mentioned:Space
Great refrigerator for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge comes preset from the floor with factory setting, it is very spacious .
I would recommend this to a friend - Cons mentioned:Door, Fingerprint resistance
Not fingerprint resistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not fingerprint resistant at all. Have to almost slam the doors to make sure they close. If not, you will hear a beeping sound when the refrigerator and/or freezer door is left open for more than 2 minutes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I realize you re not happy with your Samsung Refrigerator and know that is upsetting. I Ava some helpful information that I want to provide you on the door to make sure that you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
I know your other concern and would like to escalate that to our design team for future products. If you need any additional assistance, please reach out to us at your convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143624200. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Design
nice small space refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking fridge and awesome deal. Install was a breeze.
I would recommend this to a friend Sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It is sleek and very spacious. The only issue I have is with the ice maker. It makes ice but it only drops the ice when I hit the test button. I may be doing something wrong but the manual doesn’t explain how to use it well enough for me. But overall it’s a good refrigerator.
I would recommend this to a friend- Pros mentioned:Size
Love this fridge/ freezer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and great price, love better than a side by side.
I would recommend this to a friend Missing Item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator is missing a compartment and I called Best Buy and nothing was resolved!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Fridge Customer,
Congratulations on your new Samsung Refrigerator but it looks like something was missing from your packaging. We would love to look into getting that part sent our to you. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143269363. We apologize for any inconvenience and thank you for being a part of our Samsung family. ^Brad