Customer Ratings & Reviews
- Model:
- RT18M6215SG
- SKU:
- 5731903
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.
This summary was generated by AI based on customer reviews.
I recently upgraded my small kitchen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Samsung fridge for my upgraded small kitchen, The finish and quality of this fridge is excellent! This is the second model of the fridge that I have in another property I own, it’s been working perfect and I think it’s extremely well made and still looks new!
I would recommend this to a friendManagement more like teens running the show
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst company rude staff still waiting for a call back from top management. Spent over 110k my 7 years doing business couldn’t accommodate a $50 gift card on their mistake. Pc Richard’s at least they give call backs and try to keep their vip costumers
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Good but not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t Like the space,it’s to thighs and you can have fast acces to see all
No, I would not recommend this to a friendNew Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase from beginning to end! Service was great at the BB store in Lubbock. It took about a week to be delivered and set up. The delivery folks were quick and professional. Works great and would recommend to anyone!
I would recommend this to a friendOkay product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is okay. Service is terrible. The technical support is problematic.
No, I would not recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love! I never realized what a great thing it would be to have a light inside the freezer but I will never go back. Works just as it should, keeps things cold. Looks great and performs exactly as it should.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I was searching for a new fridge, I didn't really think about shopping at Best Buy. But, I'm glad I did! They had several options and the prices were competitive with other stores.
I would recommend this to a friendGood for small places
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for small area. Not much to ask for with the price
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate the feedback, Teacher! Thanks for sharing. ^Jecca
Decent price, looks nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small and SCRATCHES very EASY....Bottom drawers too low and kind of noisy
I would recommend this to a friendBrand response from Samsung
Posted .Hi robneff,
Thank you for giving us a review of the Samsung refrigerator. We appreciate you giving us your honest feedback about the design, and it can help us improve our Samsung products. We apologize for the inconvenience of having noises coming from your Samsung refrigerator.
To help you with this, I will provide you with a link that indicates the noises coming from the refrigerator.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001032/.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144396758
^Rainly
Just what we wanted, right size, great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase, it was the easily yet to follow through on, they did all the right things, from the set up to the refrigerator being delivered, just the best....the guys that delivered it were awesome and did everything, took the old one and got rid of the cardboard
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has actually done a great job with food safety and storage.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Phill,
Thank you very much for your feedback on our products. You made an excellent choice for your home. We are pleased to know how happy you are!
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144601968
^Rainly
Excellant purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. The Best Buy staff were very knowledgable of the different brand refrigerators. Their knowledge base made my decision easy. Espically since this was the first time purchasing a major appliance for my home.
I would recommend this to a friendSmall but great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great! Keeps plenty cold. I like door dings when it's open too long. The only reason I gave it 4 stars is because of the ice maker. We dont use it. When the power went out we had to install it again to keep the lights from flashing
I would recommend this to a friendGood fridge if you don’t have a lot of space
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a bit smaller inside compared to the old one I had though the outer dimensions are relatively the same. Looks are really nice and and all. Functions well and all. Overall pretty good.
I would recommend this to a friendGood overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for small areas, the only thing I immediately found out was, if you want to put something taller like a tea pitcher, you have to arrange the shelfs in a way that makes one of them about a 1 1/2” tall.
I would recommend this to a friendGreat product for a great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase. The whole process from start to end was all handled professional. Delivery and installation was fantastic. So happy, referred another customer. They take delivery soon. Hoping the results are the same.
I would recommend this to a friendhaving issues with freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.am having trouble with my freezer, it is icing up??
No, I would not recommend this to a friendBrand response from Samsung
Posted .Samsung understands how frustrating it is when things don't work as expected. Here is a link that will help get your ice maker working again (http://bit.ly/31oAitb). We hope you find it helpful. ^Lo
Samsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is very nice and is working fine. It's the service that sucks. And customer service has not answered my questions and send a qualified service to repair and set up the fridge that I paid for.
I would recommend this to a friendHoping for the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't installed our appliances yet. But I hope they're great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ChrispyCritter,
We appreciate you taking the time to leave us a review on your Samsung refrigerator. You made an excellent choice for your home. I know that you will enjoy using it.
To help you with this, I will provide you with a link that indicates the installation manual.
Here's a link: https://downloadcenter.samsung.com/content/EM/202109/20210914155432024/TMF_RT6500M_DA68-03648A-04_EN_MES_CFR_updated3.pdf.
You can also check the owner's manual on this link: https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf.
If you have any questions and assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144367547
^Rainly
- Cons mentioned:Fingerprint resistance
Works ok not finger print resistant at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, the plastic drawers are somewhat cheaply made and crack or break easily. This is definitely not finger print resistant, I am wiping it down several times a day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having some concerns with your Samsung Refrigerator shelving and I would love the opportunity to speak. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143171496. We thank you for being a part of our Samsung family. ^Brad