Customer Ratings & Reviews
- Model:
- RT18M6215SG
- SKU:
- 5731903
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.
This summary was generated by AI based on customer reviews.
nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge I like the light in the freezer. This refridgerator was a good purchase.
I would recommend this to a friendGreat Frig.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great frig. I appreciate the guys who installed the frig . They were informative and helped with different aspects of the frig. Excellent job.
I would recommend this to a friendAn excellent choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best I ever bought. It’s very nice looking that goes with my new modern cabinet.
I would recommend this to a friendExcellent fridge, courteous delivery personal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product very courteous delivery personnel quick install, Overall very satisfied with Best Buy and their entire system
I would recommend this to a friendNice Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I don't like is that the shelves aren't tall enough. I think it's because the freezer is oversized which is a good thing. Overall I'm satisfied with the product!
I would recommend this to a friendNew fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was delivered 2 days after ordering. That is awesome. Professional delivery and no problems with the fridge.
I would recommend this to a friendExcellent all fridge!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an all fridge for a long time, this was a great discovery. I just bought a small chest freezer and now I have an all fridge. RUNS excellent!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Excellent news, Rafael2. Thank you for being the best part of Samsung. ^Lo
Not cold
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was purchased in February 2020. The first one didnt work, had to be replaced because ice maker not working. The replacement stopped being cold and I kept turning it to coldest setting. Both had problems. I am very unhappy with this refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Montanamom! If you're still experiencing cooling issues with your refrigerator, I recommend following the steps in this link: https://bit.ly/3nkOjEb. ^Jecca
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iam very satisfied. Expect the color is like greyish. Rather than that i love it
I would recommend this to a friendNice fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great traditional freezer top refrigerator. It’s sleek and very modern in style.
I would recommend this to a friendGood Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! It looks small but there is enough room for everything. It also looks good and stays clean. No fingerprints.
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier with my new refrigerator! It's sleek, easy to clean the outside of it, and runs perfectly!
I would recommend this to a friendStore to door earns 5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful salesperson made the purchase of this open box refridgerator seamless.
I would recommend this to a friendExactly what was advertised and delivered on time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to order same product from Lowes online and couldn't get it done. Thank you Best Buy for helping me get it done.
I would recommend this to a friendWorks great for a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is deep and works superbly. I give it a 4 instead of 5 because the distance between shelves is a bit narrow to be convenient for tall bottles.
I would recommend this to a friendJust Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator has a beautiful look. Keeps the food items cold. Works ok. I bought this refrigerator online. I guess i did not do the type of research that i should have. All tall food items such as drinks and bottles can only fit in the refrigerator door. The shelves are low. I do not like the refrigerator but i cannot return it. I wouldn't recommend it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with organizing your Samsung refrigerator. I would like to provide you with some information on our best practices. See link below:
https://www.samsung.com/us/support/answer/ANS00084845/
Thank you for choosing Samsung. ^Brad
Not recommended, extremely noisy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the first three months, the noise level was ok But, after three months, the noise keeps increasing now, it is about ten months, the fridge often make extremely loud noises, sometimes during the night, it can even keep you awake for hours
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, HaoD. Here is a link that outlines the noises you may hear from this unit and will help you determine if what you're hearing is normal or not (http://bit.ly/2DVnQHb). ^Lo
Not to bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even tho we have our freezer set to the lowest setting it still over freezes, the look is very great but it's small. It doesn't come with a ice maker tho it has The potential to make ice
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bestinthewest ,
Thank you for sharing your experience with us regarding your refrigerator ice maker and we do apologize for any inconvenience this may have caused you.
I recommend following the steps in this link to help you with this issue.
Thank you for sharing your experience with us.
Samsung ice maker makes too much ice
Samsung's ice makers are designed to stop when they're full. There are two methods for this: either an optical sensor or a mechanical arm, which detects when ice has piled high enough. If your ice maker won't stop making ice, it means ice is not piling high enough to reach the sensor or arm, typically because the ice bucket is not in the proper position.
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
Water leaks in a Samsung refrigerator
Many times when you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. The most common place to see water is at the bottom of the compartment, such as below the vegetable or crisper drawers. Leaks can occur outside of the refrigerator, or you can have an auto fill water pitcher that is leaking as well. Depending on where the leak is coming from, we will show you what steps to take to find the cause and hopefully keep it from happening again.
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144328328
^Ross
I am happy I bought this open box item.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beside the dents, it works very well for an open box item. I do not regret buying it.
I would recommend this to a friendSmaller foot print than we wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kitchen cupboards dictated height which restricted us to size. Should have shopped around more.
I would recommend this to a friend