Customer Ratings & Reviews
- Model:
- RT18M6215SG
- SKU:
- 5731903
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.
This summary was generated by AI based on customer reviews.
Works Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the fridge for an apartment, excellent service and easy to install.
I would recommend this to a friendGood Looking but Noisy?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking, got it today but it is horribly noisy and the noise is continuous. I thought it would calm down once it was cold? I am going to have to call customer service to see if this is normal or if something is wrong with it. It is so loud it is making me nervous sitting in my living room. Strange.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there BarbieXII,
Congratulations on your new Samsung Refrigerator. I see that you are having some concerns with noise and I am here to ensure you are having the best experience. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143183855. We welcome you to our family and thank you for choosing Samsung. ^Brad
fridge review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good fridge has been working great for about a year of service,
I would recommend this to a friend- Pros mentioned:Design
great fridge for a small family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice design. I especially like the drawer for lunch meats and cheese
I would recommend this to a friend Samsung Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a gorgeous refrigerator. The design is completely upto date.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works great. Very happy with our purchase.
I would recommend this to a friendOverall good refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Interior space seems small but I probably should have gotten a bigger refrigerator.
I would recommend this to a friendSturdy but feels smaller than 17.6 cf
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good for performance, but it feels a lot smaller than the 18 cf unit that I had
I would recommend this to a friendRudyAlmesCas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank You! For your compromise to deliver the day that you told me!
I would recommend this to a friendRefrigerator that does its job.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is a very good product. Getting it installed was another story.
I would recommend this to a friendI’ve had it for a month, works great so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any issues, easy to use. I’ve had it for a month so too early to tell if it will last.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Jenny, thank you for sharing your positive experience! I am confident your new Samsung refrigerator will continue to delight you with its wide range of features and beautiful design. ^Lena
Great value for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works really well, we like the straight lines no handles, modern look.
I would recommend this to a friendlove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased with product an the customer service .
I would recommend this to a friendFingerprint resistant!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black stainless steel finish. Freezer keeps everything super cold.
I would recommend this to a friendNeeded a small stylish frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s loud but works fine. Looks good in the kitchen. Doesn’t fit as much as other small refrigerators
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jenw,
Thank you for reaching out to us and we are glad to know that you are using the Samsung refrigerator. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making loud noises.
To help you out identify the issue, please click the link for your reference and some basic troubleshooting guide.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
or
https://www.youtube.com/watch?v=cain2xjBCQE
You may click this link under Installation the product dimensions: See page 16.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.youtube.com/watch?v=vWp2bnE3uhQ
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RT18M6215SR/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144296774
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great communication within 2 minutes of told time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered promptly with great communication. Easy set up and looks great.
I would recommend this to a friendMy Crazy Fridge.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Fridge. but it makes loud noises constantly, had the tec. come out, all he told me is they all make noises..!!! and of course when he was here, it did not make the loud noises it dose, especially at night.. anyway, I was also told to record them. ????
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi lily,
Thank you for reaching out to us and we are glad to know that you are using the Samsung refrigerator. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unusual sounds. We apologize for that matter.
I highly recommend checking on the link to identify the sound and the basic troubleshooting needed:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
You can opt to watch the video just click the link below:
https://www.youtube.com/watch?v=cain2xjBCQE
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144184139
Thank you for choosing Samsung. Have a great day.
-Trisha-
staff breakroom
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replacement for breakroom for staff as everything that is needed by staff
I would recommend this to a friendGreat refrigerator and beautiful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great. So many drawers and places to,put food.
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed and was what was described in about the fridge.
I would recommend this to a friend