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Customer Ratings & Reviews

Your price for this item is $309.99
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The comparable value price is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 2710 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,710 reviews
  • Rated 1 out of 5 stars

    it does not work properly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is 10 below zero and Best buy wont fix it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'd like to help with this elmerf! I have this link (https://bit.ly/2YFEO8m) that has what steps to take for any cooling issues in the refrigerator, including the freezer being too cold. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Beautiful Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is so elegant looking. I purchased stainless steel and the inside looks so clean and bright. My only complaint is it obviously a smaller fridge, however the inside cannot fit taller items. We could remove one of the shelves but that would make us lacke even more space. For example, I cannot fit a bottle of tea or a glass with straw on any of the shelves. I have to put any type of drink that I have on the door shelves. Overall, I would recommend this fridge but just keep in mind that it does not have tons of space.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Via724. We're glad that this fridge is a great addition to your kitchen. ^Lo Samsung

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new refrigerator. It is simple and old school. I like the deli drawer and since I have a water cooler already I liked the option of having an ice maker without a water dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fridge That Does It Better!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features, value, volume, lighting, finish, modes, options, energy savings, and level of quiet. Sure, there are a few noises after every so many hours, but nothing loud. It automatically defrosts. The LED lighting is ample without flooding a dark kitchen. It’s old-schoolish style (not a side-by-side) is one of the most practical features and advantages. First, the usable storage volume is very impressive. Second, it’s easy to reach what you need—much easier than other configurations. Third, by not being one of those other (more popular) configurations, visitors are less tempted to play with the doors or to invite themselves to what’s inside. There are plenty of modern features, and it does well with maintaining food when power goes off for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    The 'Coolest' Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new refrigerator! I wanted a top freezer with an ice maker and I am very pleased with my purchase. Its sleek look, internal space, and for the cost... Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Nice Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great - woks perfectly Ice maker is running well. Changing door opening side was very difficult - I would recommend paying the $50 to have Best Buy do it !

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    RICH K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quietness and led lighting. I don't need the crisper drawers. So, I use the bottom for another shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for limited space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for limited dimension and 0 issues. Definitely recommend getting geek squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lasted 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One star for each year it lasted. It worked well. One design defect is the inability to remove the bottom glass from the frame for cleaning. But after 3 1/2 years - two maintenance calls, fees to come out - it is no longer working. I have had other brands that lasted 3x as long. would never purchase a Samsung refrigerator again. Repair service is even worse than the lack of response from Samsung. I would 2.5 stars if I could - not quite a 3, but not a 2. I have spent as much in repairs as I did the original cost of refrigerator as I kept being promised a resolution. Needless to say - after they sucked me dry, I am still stuck buying a new fridge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're saddened by how the fridge turned out to be. Let's further assist you, Brandi.

      For your reference, we highly recommend following the guide below for instructions on removing the glass from the plastic frame. Learn more from the YouTube video and hyperlinks.

      Samsung refrigerator shelf/drawer removal and cleaning guide:
      https://www.samsung.com/us/support/answer/ANS00063107/

      We would like to speak with you to gather more information about the fridge and assist you better with your refrigerator. Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147599320, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Samsung Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer space is spacious and I like that the frige has a slide and reach pantry compartment. You can also adjust the height of the shelving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little old lady

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect....everything in place. Delivery was timely with no breakage. Delivery guys were very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finish is easy to keep clean, and doesn't marr or scratch easily like many SS appliances. Fridge is quiet, well lit, and has great features! Two cons I have found, the range of motion for the door is only around 120 degrees, and the 'butter tray' lid does not stay open on its own, you have to hold it. Not big issues, but worth noting.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so excited to hear you're enjoying the refrigerator, MaxZ! Thank you for letting us know your thoughts about it. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Samsung Refrigerator with Flex Zone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the coldest refrigerator I have ever had, other than my deep freeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Temperature

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know if my freezer is on or off my items in the freezer are melted how can i tell if my freezer is on what do i do too fix this problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's good. No problems or issues. Hopefully it will last.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far, so good,.,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it installed for about a week now. Easy to install by yourself, so you might want to save the $100+ installation (you will need help unloading and moving in). Once set up, it wasn't until the next morning that I finally saw ice in the bin, so be patient. Be aware that this is a slightly smaller than normal fridge, so 3 liter bottles will have to lay on their side, or you need to remove the lower shelf. Also, the shelf heights are fixed and not adjustable. If you don't need a full size fridge, this is a good choice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much for sharing your thoughts on this refrigerator, Poguetx! Samsung is happy to be part of your home. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge amazing job to keep food cool and frozen items frozen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall haven't had any major issues with this fridge. Things have been going pretty good and I like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t make them like they used to

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t even lasted 7 years before the fridge section started leaking water from the light in the fridge part. Was told to just use it until it fails and get a new fridge because the cost of repairs would be too much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and looks good. They had it in stock, too!

    I would recommend this to a friend