Customer Ratings & Reviews
- Model:
- RT18M6215SG
- SKU:
- 5731903
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with this refrigerator even though we're not able to use the Ice Maker. The technician can not install the waterline behind the stove oven.
I would recommend this to a friendgood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend this model. It's an incredible value of features and price. When I compared prices, this model was cheaper than any other model with similar features.
I would recommend this to a friendBrand response from Samsung
Posted .Fantastic news! We are happy to hear that you've found the perfect refrigerator for you and your home. ^Lo
Love this fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge. The color makes it look very cool and modern. The inside is well lit. Only complaint is that the shelves can bow in the middle if you put too much weight on them.
I would recommend this to a friend- Pros mentioned:Ice maker, Noise level
nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are still getting used to the settings on our frig. We really enjoy the ice maker and it is a quiet frig.
I would recommend this to a friend ME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it should have been bigger, but I love the fix
I would recommend this to a friendGreat as long as it lasts more than 15 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To hear that the way they are making appliances now to be disposable and only last 5-8 years is appauling to me. I have a 30 year old frig still running in my garage and now having purchased this new one..makes me nervous.
I would recommend this to a friendHappy with this purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a replacement for our casita, and this was a low(er) price unit we could afford. The delivery and setup were superb.
I would recommend this to a friend- Pros mentioned:Design, Space
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! The amount of space inside and the sleekness adds to my kitchen decor!
I would recommend this to a friend I love this refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This appliance is great for the price. The freezer is big enough for me family. I enjoy all of the different storage locations which gives it a cleaner look inside and I am able to fit more.
I would recommend this to a friend- Pros mentioned:Ice maker, Size
Awesome back up
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great additional fridge for the basement. Just the right size and love the double freezer option
I would recommend this to a friend Sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that there are no handles. It is actually fingerprint resistant. The deli tray is very convenient. The only down side I have noticed is a 12 pack of bottles wont fit on bottom shelf.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the 5-star review. Your honest opinion helps us grow. Welcome to the Samsung family. ^Shifa
Samsung brand is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung products are great and this refrigerator is no exception. Has lots of shelves for convenience and no fingerprints left on the outside. Has a black stainless steel finish.
I would recommend this to a friendGreat delivery!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time, quick and efficient service. What more can you ask for.
I would recommend this to a friendNice reasonably priced refrigerator!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is nice and roomy. It took 3 deliveries to get one that wasn’t scratched which was unfortunate but once we got one in good condition so far we are happy with it!
I would recommend this to a friend- Cons mentioned:Door
Made my money worth!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente presentation and looks, space it seems reduce and parts were missing, door doesn’t close as it supposed... Easy clean, cools great...
I would recommend this to a friendBrand response from Samsung
Posted .Hi pinpon32168,
Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator door not closing properly. Usually, when the refrigerator door fails to shut tightly or create a proper seal, cold air can escape the refrigerator and allow warm air to invade the compartment. This can cause the buildup of condensation inside the refrigerator and cause the compressor to work overtime. We will surely notate this feedback for better products and services in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Refrigerator or freezer doors will not close:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RT18M6215SG/AA
If assistance is needed for the missing parts, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144652327
Thank you for choosing Samsung. Have a great day.
-Trisha-
Pleased with quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic for the price. First one was damaged, Best Buy had another out next business day.
I would recommend this to a friend- Pros mentioned:Size, Space
Excellent 10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator I'm very happy with the space and the size Fit perfect my needs
I would recommend this to a friend Great size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this refrigerator for a month and so far its been Great! I don't have the water hooked up so can't comment on the ice maker. However, food has remained fresh and cooled appropriately.
I would recommend this to a friendLove the dual freezer/ fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The top freezer can turn into fridge space. The shelves are movable. There isn't enough space to put milk on the shelf, so we put it in the door space. Other than that we love it.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to highlight these awesome features, Sabrina. We are proud to have you as a satisfied part of our family. ^Lo
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.satisfied by purchasing this product. Liked it very much.
I would recommend this to a friend