Customer Ratings & Reviews
- Model:
- RT18M6215SG
- SKU:
- 5731903
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice maker, Size
Awesome back up
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great additional fridge for the basement. Just the right size and love the double freezer option
I would recommend this to a friend Refigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buying this refrigerator and believe good quality, because I was buy all appliances from Bestbuy more than 20 years.
I would recommend this to a friendI love this refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This appliance is great for the price. The freezer is big enough for me family. I enjoy all of the different storage locations which gives it a cleaner look inside and I am able to fit more.
I would recommend this to a friendGreat as long as it lasts more than 15 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To hear that the way they are making appliances now to be disposable and only last 5-8 years is appauling to me. I have a 30 year old frig still running in my garage and now having purchased this new one..makes me nervous.
I would recommend this to a friendGood Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great for the price. Looks sleek and keeps things cool. Definitely recommend
I would recommend this to a friendSamsung refrigerator purchased
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our service rep was great !! She was extremely informative and knew the products well. We were very satisfied with our overall experience.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek look. Love the slide out top shelf in fridge. Capacity to hold food great. Just overall great refrigerator I am very happy
I would recommend this to a friend- Pros mentioned:Size, Space
Excellent 10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator I'm very happy with the space and the size Fit perfect my needs
I would recommend this to a friend Samsung brand is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung products are great and this refrigerator is no exception. Has lots of shelves for convenience and no fingerprints left on the outside. Has a black stainless steel finish.
I would recommend this to a friendSleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that there are no handles. It is actually fingerprint resistant. The deli tray is very convenient. The only down side I have noticed is a 12 pack of bottles wont fit on bottom shelf.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the 5-star review. Your honest opinion helps us grow. Welcome to the Samsung family. ^Shifa
Nice reasonably priced refrigerator!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is nice and roomy. It took 3 deliveries to get one that wasn’t scratched which was unfortunate but once we got one in good condition so far we are happy with it!
I would recommend this to a friend- Cons mentioned:Door
Made my money worth!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente presentation and looks, space it seems reduce and parts were missing, door doesn’t close as it supposed... Easy clean, cools great...
I would recommend this to a friendBrand response from Samsung
Posted .Hi pinpon32168,
Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator door not closing properly. Usually, when the refrigerator door fails to shut tightly or create a proper seal, cold air can escape the refrigerator and allow warm air to invade the compartment. This can cause the buildup of condensation inside the refrigerator and cause the compressor to work overtime. We will surely notate this feedback for better products and services in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Refrigerator or freezer doors will not close:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RT18M6215SG/AA
If assistance is needed for the missing parts, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144652327
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Space
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator. Its works perfect, spacious and good temperature control.
I would recommend this to a friend Love the dual freezer/ fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The top freezer can turn into fridge space. The shelves are movable. There isn't enough space to put milk on the shelf, so we put it in the door space. Other than that we love it.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to highlight these awesome features, Sabrina. We are proud to have you as a satisfied part of our family. ^Lo
- Pros mentioned:Noise level
Elegant space saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A space saver. It has a elegant appearance It quiet. Just excellent
I would recommend this to a friend Great size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this refrigerator for a month and so far its been Great! I don't have the water hooked up so can't comment on the ice maker. However, food has remained fresh and cooled appropriately.
I would recommend this to a friend- Pros mentioned:Ice maker
Filled the immediate need.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new refrigerator since the freezer on our older one was going out. So we found this one at our local Best Buy Store. It filled the need that we had and is a very good, basic refrigerator that is easy to use. We like the automatic ice maker and use it constantly. The variable humidity controls are also a plus. If you need a new refrigerator, and a smaller, basic one will do, this is a good fit.
I would recommend this to a friend Working great as beverage fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a second refrigerator. Using the top for bottled water. Loving the versatility so far. May need to turn the top back into freezer this summer. Highly recommend.
I would recommend this to a friend- Pros mentioned:Ice maker, Space
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator. Better than my old one. Has a lot of space and an ice maker.
I would recommend this to a friend good fridge for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good bridge.but i think samsung is not that good when it comes to kitchen appliances compared to kenmore or whirlpool.still a good fridge for the price.
I would recommend this to a friendBrand response from Samsung
Posted .Hey vikdman, thanks for sharing your experience! Your opinion matters to us, and we want to thank you for sharing it. We're privileged to a part of your home. ^Mae