Customer Ratings & Reviews
- Model:
- RT18M6215SG
- |
- SKU:
- 5731903
Customer reviews
Rating 4.5 out of 5 stars with 2710 reviews
(2,710 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Rated 5 out of 5 stars
very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this refrigerator is very modern and has a nice design. I really like it and I would recommend this.
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
Love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered for free the next day and fits perfect in our space. Gets cold fast and makes ice quick!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this refrigerator. It was the perfect size for our small area and it looks beautiful.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice stylish fridge Indide amazing roomy I like that is fingerprint resistant Love it
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my fridge. It works perfectly and the ice maker is a super awesome touch to it.
I would recommend this to a friend Rated 2 out of 5 stars
MISSING PARTS NOT COOLING ENOUGH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5/15/2024 The Samsung refrigerator was delivered with a missing on door, the right top side, we have waited over 30 days and it has not arrived, The fridge does not cool properly.
This review is from Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We are here to assist you anytime. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to follow up on your fridge's missing door.
Should your fridge experience cooling issues, please follow the steps below, hover your mouse over the hyperlinks, and watch the instructional video for tips.
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Have a great day.
-John
Rated 5 out of 5 stars
very good all around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new refrigerator. It is quite spacious, and everything is easily accessible.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 5 out of 5 stars
Such a beautiful fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in the store to purchase a fridge and saw this one, instantly fell in love with it! It’s such a pretty color!
I would recommend this to a friendRated 1 out of 5 stars
Pick something else
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator because it was the only one that could fit through the doorway. If you have other choices go with those pros-looks good. no handles so I save space in tally kitchen cons- doesn't keep steady temps. bought fresh sausage from the local butcher on Friday, today is Monday and they were thrown in the garbage. I've put a thermometer in the fridge for weeks at time. every morning when I check it's a different temperature. anywhere from 36F to 41F. it usually hovers from 38-41. this isn't good at all. veggies don't last long either. the freezer works every well but having throw away fresh food means this fridge should be thrown away. I'm doing kitchen renovation next month and I'm seriously thinking about spending more money on a better fridge buyer beware!!
This review is from Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Robbo! I have this link (https://bit.ly/2w0CkFl) to some very helpful information about what to do when the refrigerator is not cooling enough. ^Jecca
Rated 5 out of 5 stars
Nice basic fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this fridge for about a month now. It’s a basic fridge but does the job. It’s very cold. There were 2 things I did not like about it. Number one, it has a weird top guess deli drawer. Easy enough to take out and put in storage. Number two, it did not have a built in filter for the water. Simply enough I just bought one of those filters you can add to a waterline. Everything else about it is great. I am very pleased with this purchase.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 5 out of 5 stars
Very good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice refrigerador all my friends liked,it’s an energy saver since I Bought my electric bill is less
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend- Pros mentioned:Ice maker
Rated 5 out of 5 stars
Love
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect give me opetion to have it all refrigerated or as regular fridge and freezer . Works perfect
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
ten year WARRENTY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator and the ice maker make all the difference great price and with a ten-year warranty
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Nice design and good performance !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good design and performance. The top can be used as both Freezer and Fridge. I love this convertible function.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, Blueberry! The convertible function is definitely convenient. We're glad you're making good use of it. ^Jecca
- Pros mentioned:Space
Rated 5 out of 5 stars
So much better than my old refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer works so well. It is not a big size refrigerator, but it is spacious inside the refrigerator.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 3 out of 5 stars
Good for one person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is good looking. The inside is very small. Good for only one person who doesn't need a gallon of milk. (Quart or gallon of milk does not fit in the fridge on the top shelf).
No, I would not recommend this to a friendBrand response from Samsung
Posted .We really appreciate the detailed feedback Snowflake! Thanks for being the best part of Samsung. ^Jecca
- Pros mentioned:Ice maker
Rated 4 out of 5 stars
Beautiful refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator! Happy to find one with an ice maker. Very difficult to find during the pandemic.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect size for needs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a perfect size for needs. Im only using it for entertainment room so not kitchen, So it works perfect.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendBrand response from Samsung
Posted .It's great that you found just what you needed, NmWC! Thank you for the 5 stars! ^Jecca
Rated 3 out of 5 stars
Ice maker sucks!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is just what we wanted, the ice marker is terrible, we were warned by one the sale people and the salesperson that sold us said it would be good. He was wrong.
This review is from Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about the ice maker in your Samsung refrigerator. I understand you're having an issue with your ice maker and we do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you on the issue. Just click on the type of issue you're experiencing with your ice maker for the right troubleshooting steps.
I also recommend watching the video on this link https://www.youtube.com/watch?v=EsbHtpc1ak4 for some tips on how to maintain the ice maker in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144266917.
-Noraina
- Pros mentioned:Size
Rated 5 out of 5 stars
Great fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size, price, enough space for the bar project.
I would recommend this to a friend















