Customer Ratings & Reviews
- Model:
- RF18HFENBSG
- |
- SKU:
- 6150413
Customer reviews
Rating 4.4 out of 5 stars with 299 reviews
(299 customer reviews)Rating by feature
- Quality4.3
Rating 4.3 out of 5 stars
- Value4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the spaciousness, size, and storage space of the 18 Cu.Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator. They appreciate the fingerprint-resistant finish and the black stainless steel color. Some customers have mentioned that the refrigerator makes some noise.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good except something grinding sound few second sevral times every day and I returned it.
I would recommend this to a friendRated 5 out of 5 stars
Love how it looks inside and out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First new refrigerator in 25 years. Looks so good with the other appliances I bought to go with it. Ample freezer space, and a lot more room in the top.
I would recommend this to a friendRated 5 out of 5 stars
Perfect Refrigerator for my kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator. Having the French door style with the food I eat everyday on top and the frozen food on the bottom is way more convenient for me.
I would recommend this to a friendRated 2 out of 5 stars
Not great.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.French doors do not close evenly (left door sticks out farther than the right). This is not adjustable. The freezer drawer does not seal properly unless you slam it, and even then sometimes it doesn't. Four times already we've opened the freezer drawer only to find Superman's ice fortress of solitude. The entire inside coated with ice and frost caused by air entering through the defective seals. This causes condensation which then freezes. Takes forever to clean it out and break all the ice off the tracks and the inside.
No, I would not recommend this to a friendRated 5 out of 5 stars
I love my refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this purchase. I do, however, need someone to call me regarding another item purchased at the same time. Thanks.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Samsung has been giving me issues lately so lets just hope it stays working.
I would recommend this to a friendRated 3 out of 5 stars
Serves its Purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves its purpose...a tad bit on the small side. Freezer portion doesn’t fit much at all. For a family of four it fits just enough for a lot over one week. There is a flaw with the ice machine as it doesn’t have an automatic shut off once it’s full... it just keeps making ice that flows over into the next bin.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Kendra,
I see that you are experiencing some issues with your Samsung Refrigerator ice maker over flowing. I would like to make sure that you have the best experience with your appliance. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143277490. We apologize for any inconvenience and welcome you to our Samsung family. ^Brad
Rated 5 out of 5 stars
Love the size and features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator! I had a small space and really wanted it to fit and not hang beyond counter tops. I went with the black stainless and love it
I would recommend this to a friendRated 5 out of 5 stars
Work better than I could imagine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new frig is great. Been needing an extra refrigerator for a very long time & Best Buy made it easy. The delivery was fast too
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While not quite as big as the other fridge, this is just as fantastic as the other. Nice to have a new fridge for the first time in a long while
I would recommend this to a friendRated 5 out of 5 stars
Best product around family will be happy .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator I love it has great space keep my food cold three doors are great the color is beautiful very happy with my Purchase .
I would recommend this to a friendRated 5 out of 5 stars
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to use and smooth sleek look. The ice maker is in a great spot- bottom slide out drawer
I would recommend this to a friendRated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this in my RV. So much bigger and nicer than the original friedge it came with. Luv the lighting inside as well.
I would recommend this to a friendRated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Great value . Could have gotten it faster somewhere else but really liked the customer service
I would recommend this to a friendRated 5 out of 5 stars
Beautiful and stylish!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge got to the desired temperature in no time at all! We love the freezer on the bottom, easier for us to use.
I would recommend this to a friendRated 4 out of 5 stars
Very Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my sister’s condo, just the right size and very good price!
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very polite delivery man. Arrived in a timely manner and had the refrigerator installed in no time at all.
I would recommend this to a friendRated 5 out of 5 stars
Sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a sleek and efficient model. I have other Samsung products and this added to my collection.
I would recommend this to a friendRated 4 out of 5 stars
Pedro2942
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent refrigerator, a little tight on the freezer capacity.
I would recommend this to a friendRated 3 out of 5 stars
Refrigerator/Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent appliance, but fingerprint resistant it or not. With two children 4 and 6 , they are in and out of it leaving fingerprints. The refrigerator top has enough space in it , but the bottom freezer is limited. The ice cube maker takes up too much space. Overall ok.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. I am glad to see that you are enjoying your new machine. We welcome you to our family and thank you for choosing Samsung. ^Brad








