Customer Ratings & Reviews
- Model:
- RF18HFENBSG
- SKU:
- 6150413
Rating by feature
- Quality
Rating 4.3 out of 5 stars
- Value
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the spaciousness, size, and storage space of the 18 Cu.Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator. They appreciate the fingerprint-resistant finish and the black stainless steel color. Some customers have mentioned that the refrigerator makes some noise.
This summary was generated by AI based on customer reviews.
Great appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service great appliances at a good price, delivery was great as well
I would recommend this to a friendExactly like the web site says.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful finish. Love this fridge, especially with the door chime.
I would recommend this to a friendFreezer frosts up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't until AFTER we purchased this (this was a hurry up and buy since ours died RIGHT after the COVID shutdown) so had we done our research we would have seen the freezer over-frosting issue :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Johnson307! I'd like to provide this link (https://bit.ly/3lUISu1) to help with the temperature issues you're having with the refrigerator. ^Jecca
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for our first house, fit beautifully in our kitchen!
I would recommend this to a friendFridge is beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer/fridge temperature is perfect works great. I love it.
I would recommend this to a friendGreat refrig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet running, only hear the water run for ice maker
I would recommend this to a friendGreat refrigerator. Modern sleek and shinny.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. Highly recommended. Super modern.
I would recommend this to a friendGreat appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Samsung Products............!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it about 3 weeks now and pretty happy with it.
I would recommend this to a friendLove the product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was delivered on time and has lots of room
I would recommend this to a friendIt's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's Ok, Down fall is freezer is small and the shelves are not adjustable so I had to get rid of my Zero water Filter, but other than that it's cool
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. We are glad to become a crucial part of your kitchen and lives. We thank you for choosing Samsung and welcome you to our family. ^Brad
Great besides the doors!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer drawer is roomy enough, and I love the amount of space and easy access to the refrigeration portion because of the french doors. BUT the doors are AWFUL. I would not buy this fridge again! When the right door is opened, then closed on its own the left door will pop open slightly. Not enough to notice but enough to let cold air escape and trigger the reminder beep to sound after you've walked away. I hate it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand your concern with the doors on our Samsung Refrigerator. When closing the door and both doors are open, always close the left door before the right. There is a seal on the left door that you will need closed before the right door will seal properly. Thank you for choosing Samsung. ^Brad
Terrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this two stars because it keeps things cold. But it is LOUD and makes several weird noises. The freezer thaws on occasion even though someone came out to supposedly fix that issue. The ice maker dumps ice down the back every time you open the bottom drawer. Probably because of the refrozen ice chunk that builds up. My advice is to keep looking but with a small space options are limited.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand you are having issues with your refrigerator. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter
(https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number #. We thank you for being a part of the Samsung family. ^Brad
Nice appearance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer area has a build up of ice on it and the shelving space is not that great for taller items.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kime! I recommend checking out this link: https://bit.ly/3lUISu1. It has some steps you can take when the temperatures in your refrigerator aren't right. ^Jecca
Verdict still out :-(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love the way it looks in my home but it makes sounds that I'm unsure of,,,may have to have someone come out and take a listen so for now I'm giving it a fair verdict. I would love to receive another review at a later date on the frig.
No, I would not recommend this to a friendCheck space first
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interior shelving is different doesn't fit tall items like milk 2 liters etc
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you have some concerns with your Samsung Refrigerator and organizing items inside of your unit. I would like to help by providing some helpful information. See link below:
https://www.samsung.com/us/support/answer/ANS00084845/
Thank you for choosing Samsung. ^Brad
temperature freezer out of control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed as freezer is uncontrollable freezing things in refridgerator
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I Understand you are having issues with the temperature in the freezer compartment. I would like to provide you some helpful information to resolve your issue. See link below:
http://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-enough
Thank you for choosing Samsung. ^Brad
samsung frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice for the money, but cant put tall items on shelves such as milk or sodas.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing, frig! Samsung values your opinions. ^Jecca
Decent bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice from ice maker still tastes bad after owning the fridge for over 2 weeks.
I would recommend this to a friendNot the best for a family of 5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space in the refrigerator was made too small. There's not enough space for a gallon of milk on the shelves. Wish I would of measure the inside before I brought it. Two week and one of containers inside already broke replacement part is expensive
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Figueroa,
I see you are experiencing concerns with storing items in your Samsung Refrigerator. I would love to provide some helpful information on organization in your machine. See link below:
https://www.samsung.com/us/support/answer/ANS00084845/
Also, I would love the opportunity to chat and see how we can help with your defective part. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143037614. We thank you for being a part of the Samsung family. ^Brad