Customer Ratings & Reviews
- Model:
- RF18HFENBSG
- SKU:
- 6150413
Rating by feature
- Quality
Rating 4.3 out of 5 stars
- Value
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the spaciousness, size, and storage space of the 18 Cu.Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator. They appreciate the fingerprint-resistant finish and the black stainless steel color. Some customers have mentioned that the refrigerator makes some noise.
This summary was generated by AI based on customer reviews.
purchaser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.staff was great the only issue was the delivery-we were told between 7am and 1pm-delivery was at 4pm-had difficulty looking for our home-which was easy but still they could not find us
I would recommend this to a friendRefrigerator fit perfectly in restricted space.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Entry into kitchen was 29.5". Refrigerator fit through entry way with .25" on each side to spare. Once in kitchen hookup to water line and setup was a snap.
I would recommend this to a friendThe delivery team! Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg. Very few times you get to me two super nice and humble guys. Bringing this fridge two floors up was not easy. These guys were polite and explained everything to me in detail. Thank you!
I would recommend this to a friend18 cu ft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.clean, attractive unit. i knew i was purchasing a small frig. what i didnt know, both doors must be open to use drawers. u would think left door would give access to left drawer. right door right drawer, i can live with it. the ice falls out of the back of its reservoir when opening the freezer door. i have to keep pulling the ice forward. it makes adequate amount ice for me. i am not displeased with the product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. Thank you for posting your review and bringing these things to our attention. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad
Awesome Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to try out Samsung because my whirlpool went bad after almost 2 years. Like the French doors and digital temperature gauges. Door beeps when open too long. Not happy with freezer being on bottom, but I can live with it.
I would recommend this to a friendJust what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our needs replaced our old refrigerator. Just love it! Super nice. Very helpful & polite delivery guys. Took extra care with our house & our new refrigerator. So easy did everything on line.
I would recommend this to a friendMr. Duggan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wee bit smaller then anticipated but sufficient for our needs. Having problem with “ice maker” service appointment 3/17.
I would recommend this to a friendBest fridge Ive owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my first choice so I'm a tad biased. Only one that would fit through my tiny door ways. But I love the door open reminder feature
I would recommend this to a friend- Pros mentioned:Size
Good for our intended purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was small but good for its intended purposes. We can only buy what we need that will fit inside the ref.
I would recommend this to a friend Too Small Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but the freezer space is too small and leaves no room for organization! Maybe good for a single person not a family!
No, I would not recommend this to a friendGreat for the first couple months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I was really happy with this product at first, kept the temperature well and was just what I needed, now the freezer is frosting over!! It's happened twice now and it's very frustrating! So now I'm going to have to have either Samsung or Geek Squad come out to have this repaired. A brand new refrigerator, repaired.... I thought Samsung made quality products but I guess it's hit or miss if you get a good one or not?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand you are having issues with your freezer frosting over. Please check that energy saver is turned off. If this does not improve once all the frost is cleaned away then resort to this helpful link below:
http://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Thank you for choosing Samsung. ^Brad
My new fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. For twelve years, I fussed because the refrigerator that came with our house was too small and very inconvenient. I love having a grown up refrigerator.
I would recommend this to a friend- Pros mentioned:Color, Size
You had 1 job!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read the previous reviews and still bought the fridge. Bought in September 2019, but installed March 2020(kitchen rehab) and the bottom freezer just stopped working. The size is great for our small kitchen and I love the color, but disappointed in the performance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator Freezer compartment not working correctly. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142607571. We thank you for being a part of the Samsung family. ^Brad
No Complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks great and works great. Bummer that it doesn't have an In door water dispenser at this price but its pretty good. No complaints yet
I would recommend this to a friendBrand response from Samsung
Posted .Im excited to hear that this refrigerator is the perfect addition to your kitchen. Thank you for being the best part of Samsung. ^Lo
Great refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my refrigerator. I never give 5 stars because everything can always be improved. 5 stars in my head though.
I would recommend this to a friendPerfect for my townhouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a refrigerator with French doors but all we can find are too big to fit in our town house especially on the stairs going up. We found this in store and was very pleased with it.
I would recommend this to a friendGreat experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The experience was great, I got my appliance on time and the guys who installed everything were so helpful.
I would recommend this to a friendSleek &Beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new F ridge. My only negative is that it is a bit small. I wish I could have bought a larger size/
I would recommend this to a friendGreat price on a value packed fridge!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale at a great price. Beautiful item but, the dark gray finish is susceptible to scratches so be careful.
I would recommend this to a friendLove it ,,,great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the shelving great Buy ,,,, a lot of bang for the money ,,,, Best Buy your great for helping me choose this refrigerator it has everything I need
I would recommend this to a friend