Customer Ratings & Reviews
- Model:
- HW-N400/ZA
- |
- SKU:
- 6199819
Customer reviews
Rating 4.6 out of 5 stars with 1104 reviews
(1,104 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 2.0-Channel Soundbar with Digital Amplifier. They rave about the excellent sound quality and easy setup. Many appreciate its compact size and affordable price. Some even find the bass satisfactory without a subwoofer.However, a few customers have mentioned compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this sound bar on sale because I didn’t want a huge one with a subwoofer. This one is perfect. It can fill a room with loud sound but doesn’t shake the walls.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a small apartment and this sound bar is great for that. It’s not too overpowering but it still makes the sound incredible. I will always buy Samsung sound equipment from now on
I would recommend this to a friendRated 5 out of 5 stars
Perfect product for my needs, great sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a sound bar that would not blow the roof off. Just wanted to enhance the sound of my new Samsung TV, this sound bar did the trick !!!
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for a friend. I’m not sure how it turned out but it’s a Samsung soundbar so I’m sure it was excellent. I haven’t heard any complaints about it.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Automatically turns on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Depending on what you’re looking for, this provides quality sound, but turns on automatically when the tv is turned on. I don’t prefer that feature, but some might.
No, I would not recommend this to a friendBrand response from Samsung
Posted .WoofersMom:
Thank you for your review of this Samsung Ultra HD Blu-ray Player. I am sorry to hear that you were not completely satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.
Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Decent / good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is clear and crisp. However, the bass is non-existent & falls flat. I was not expecting to be blown-away bass, but it significantly underwhelming.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Frank:
Thank you for purchasing this Samsung HW-N400 Soundbar
I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  http://m.me/samsungsupport
4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you soon.
- Samsung Solutions
Rated 5 out of 5 stars
Does a fine job acquiring with spare TV in basemen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition to tv in basement where newer TV with poor speakers is located. NEWER TVS DONT HAVE DECENT SPEAKERS DUE TO SPACE (THICKNESS) RESTRICTIONS.
I would recommend this to a friendRated 4 out of 5 stars
Gave up base for single piece.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't sound bad for what I paid. I primarily wanted speakers aimed forward rather than at the wall. I like that with a Samsung TV I could toss the remote in a drawer and forget about it.
I would recommend this to a friendRated 5 out of 5 stars
Works great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better quality sound! We are very pleased with the sound quality but only with watching movies on the dvd. Regular TV is not affected so much with the sound bar.
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar doesn’t project as loudly as I thought it would. I bought it because of its price point. I would invest more money in a better quality product
No, I would not recommend this to a friendBrand response from Samsung
Posted .ConnieG:
Thank you for purchasing this Samsung HW-N400 TV Mate Soundbar.
I am sorry to hear that you were not completely satisfied with its sound performance. Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Solutions
Rated 5 out of 5 stars
Great Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to go along with the tv in my room, and the audio quality is amazing. I normally use only the tv speakers and this was a very noticeable difference is sound quality.
I would recommend this to a friendRated 4 out of 5 stars
Great for a small room
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar for a small room sound 10'X12'. Delivers a rich base sound. Works well with the Samsung TV. This sound bar with the mounting bracket compliments the TV.
I would recommend this to a friendRated 5 out of 5 stars
Simple device for a non tech person
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up last minute for my mom as a Christmas present. Setup took under 15 minutes. She loves the improved sound quality over her crappy tv speakers.
I would recommend this to a friendRated 5 out of 5 stars
Good price for good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a Sony TV but bought this Samsung soundbar. It won’t couple with my TV remote but the soundbar remote is simple and small. It’s been great so far...nice bass and small size.
I would recommend this to a friendRated 3 out of 5 stars
Disapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as pleased with this item as anticipated. We had asked to look at the sound bar that was the same make as our TV. The Salesperson advised that this one would be a better choice (at $100 more). We purchased an extra hook up cord that he also advised we would probably need. It was a bear to get working and we were not able to do it on our own. The sound goes back and forth from the commercials being loud and the program soft, to vise versa, therefore, we are constantly changing the volume. Thinking of returning this item.
No, I would not recommend this to a friendRated 5 out of 5 stars
very good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is being used in an apartment and adds just the right amount of depth when watching movies and sports. The size is right, fits right under my Samsung TV and pairs nicely.
I would recommend this to a friendRated 5 out of 5 stars
Easy Set-up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is easy to set up, and is a great upgrade to the sound from the TV. Hooked up to a Samsung TV, and sound can be controlled from 1 controller.
I would recommend this to a friendRated 5 out of 5 stars
great sound!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this soundbar to go with my firetv in my bedroom. THe sound is amazing! I could use this for my family room! Great bass and volume control
I would recommend this to a friendRated 5 out of 5 stars
Love this soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.man did this soundbar impress me!! This thing is amazing, the way the sound so clear and also how sleek it is. Fits under the Samsung TV perfectly.
I would recommend this to a friendRated 4 out of 5 stars
Good sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but I bought it so my aunt could here the voices better and could not figure out how to just raise the voices. but adds great sound from the background sounds.
I would recommend this to a friend






