Customer Ratings & Reviews
- Model:
- HW-N400/ZA
- SKU:
- 6199819
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 2.0-Channel Soundbar with Digital Amplifier. They rave about the excellent sound quality and easy setup. Many appreciate its compact size and affordable price. Some even find the bass satisfactory without a subwoofer.However, a few customers have mentioned compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Acceptable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For reasons that cannot be explained, the other sound-bar w/sub woofer just stopped working. So I bought a new one. This is acceptable. I didn't realize just how much I would miss that sub woofer. I've managed to get some of that by using the TV options. Definitely not something I would buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .n2nutrition:
Thank you for purchasing the Samsung TV Mate HW-N400 soundbar and for bringing your concerns to our attention.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
~Samsung Solutions
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great and it looks like you are in a cinema
I would recommend this to a friendNice sounbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound for a small room and good bass....
I would recommend this to a friendtv not very bright; sound bar is helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased both for our home; good value in our opinion
No, I would not recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth connection is great, sound is even better.
I would recommend this to a friendWe are still learning all it can do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since we got it used it didn’t come with a manual which was hard to understand digitally. I think we are still trying to figure it out sometimes it is perfect other times it is too low and has to be turned up.
I would recommend this to a friendGreat speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my needs. Fits perfectly where I placed it
I would recommend this to a friendGood sound. Didn't know that every show has bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music shows sound like you are at the venue. Like that.
I would recommend this to a friendGood soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good soundbar just enough and not to much for an apartment
I would recommend this to a friendNot worth the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box item which came without remote or Manuel ND also with incorrect power cord While the sound was not bad at all it was just to annoying to see the front display at all times. Returned the item.
No, I would not recommend this to a friendPrice was worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy set up, worth the price would but it again. nice sound
I would recommend this to a friendIts good... not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a 2nd TV in the house, which is also a Samsung. Comparing it with my Sony soundbar (similar priced) it definitely lacks bass. Good unit but there are better for the price. However the fact it all works from the Samsung TV controller is a bonus.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Steve:
Thank you for purchasing this Samsung HW-N400 TV Mate Soundbar. I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Solutions
Good price and sound for size.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed quality soundbar in tight space. Worked out great.
I would recommend this to a friendIt's OK for the money spent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded great in the store. Got home and its a bit high on the mid range which isnt adjustable. Lacking the very high side also. Overall it isnt that bad for around $100.00. Easy to setup. Looks well made. Will purchase the higher quality model and put this in a bedroom.
I would recommend this to a friendBrand response from Samsung
Posted .KPSS:
Thank you for sharing your experience with our HW-N400 TV Mate 2.0 Ch Soundbar.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via one of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Thank you for choosing Samsung!
- Samsung Solutions
Great device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 2.0 is a good budget sound bar that works well
I would recommend this to a friendnice sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice sound bar, expected a little better but its okay
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is fine. Because it just have a bar sound
No, I would not recommend this to a friendBasic sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Improvement over TV speaker. Basic sound bar, adjustable treble and bass, two speaker modes. No high tech features. Less than 36" wide. Good for small apt. No crackling or white noise noted yet.
I would recommend this to a friendBrand response from Samsung
Posted .4thfromHA:
Thank you for purchasing this Samsung HW-N400 Soundbar.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Discontinued item...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it at as a promo when I bought my tv... It was missing a cord so I never git to use it. I returned it...
No, I would not recommend this to a friendNot bad for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These soundbars can get expensive so I purchased the middle of the road option. I wasn't too impressed until I used an HDMI cable to connect it to the new TV. Then I feel like I got what I paid for.
No, I would not recommend this to a friend