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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1104 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the 2.0-Channel Soundbar with Digital Amplifier. They rave about the excellent sound quality and easy setup. Many appreciate its compact size and affordable price. Some even find the bass satisfactory without a subwoofer.However, a few customers have mentioned compatibility issues with certain TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,104 reviews
  • Rated 3 out of 5 stars

    Weak

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad, but only for a small room anything of a large room you will need to get a bigger size

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mine lasted less than a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So apparently when you spend the money to get a nice sound bar like this, for the space it saves you at the desk you have in the barracks, they don't warn you that in less than a year it will suddenly become muffled and not function. Now, after testing its bluetooth and other connections, its clearly the soundbar and not user. Nothing is muted, all sources have been tested, its not been dropped or damaged and ive restarted everything and tried using updated software... nothing works. I have been attempting to contact samsung for support and this is about the 30 min marker for their online chat, the one that they normally connect with people in a min or so.... So TLDR; Spent about $200 for a sound bar to last less than one year and suddenly and mysteriously die, the company never responds and im considering no longer buying their products..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Limited.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not operate on my non-samsung tv. Would only work with optic cable and then at greatly reduced sound level.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Xxxxxcc:

      Thank you for purchasing this Samsung N400 TV Mate Soundbar. I am sorry to hear that you are experiencing issues with the soundbar not working with your TV.

      Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbar) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger: https://www.facebook.com/samsungsupport

      4) Twitter: https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      - Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Not bad?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have alot of trouble with this soundbar, only 2 channels and it's wireless loses connection a lot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok but it can be better not bad for a bedroom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound for the money. Next purchase go all out.!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s much less performance than my expectation It’s sound quality is ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had commercial volume control. They are always blaring.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit disappointed in the sound quality. Very simple to connect to with any device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay when I had it connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble staying connected to my tv. Not sure why. Won’t buy this product again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    for the money, good enough quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed something in a pinch, bought at decent price open box item

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t work all that well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you turn sound bar on there are times when you hear an echo sound. The link/connection to the TV is inconsistent in that it doesn’t always come on. I need to shut TV off and on for it to reconnect. This carton was dropped on the floor prior to loading into my car. Not very satisfied.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not to good sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, sound is not the best not recommended.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is great for smaller TVs.. good low frequency response

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Great customer service. Product was worth the price

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Mavrik:

      Thank you for purchasing this Samsung N400 TV Mate Soundbar. I am glad that you are happy with the experience.

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:

      1) Phone: 1-800-SAMSUNG (ask for Soundbar) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger: https://www.facebook.com/samsungsupport

      4) Twitter: https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/

      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thank you for choosing Samsung.

      - Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    just doesn't have the full range sound that i w

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just doesn't have the full range sound that i wanted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just enough for the application

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection to Samsung tv your mileage may vary...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The TV sound on my samsung series 7 is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV sound on my 65" Samsung series 7 is better. I wasn't expecting tremendous sound quality, however; I thought it would be better than it is. For $100 I guess I can't expect much. I am using it with a mobile Kanto TV Stand for outdoor use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality could improve for sure but it’s an ok sound bar

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Nice Design Con: low sound not impressive. Not recommend

    No, I would not recommend this to a friend