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Customer reviews

Rating 4.2 out of 5 stars with 358 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers regard the sound quality of the 2.0-Channel Wireless Rear Speaker Kit with Surround Sound as amazing and a great improvement over the original speakers. The easy setup process is also widely appreciated. However, some customers have concerns about the low volume, lack of true wireless connectivity, compatibility issues, occasional syncing problems, and small speaker size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Sync issue

    Rated 4 out of 5 stars

    Bargain, surround, sound speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little difficulty connecting it, but after googling the product, and turning off the speaker that was connected and then turning it on, and it worked fine. Product does have some wires. Wake up next to the speaker on the TV wirelessly. Seems to work. I got it on sale so I think I got a good deal. I’m sure there are more expensive systems out there but for my home needs, it works fine.

    I would recommend this to a friend
  • Cons mentioned:
    Sync issue

    Rated 4 out of 5 stars

    Selling used as new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once i figured out how to increase the volume and connect them, as they didn't connect automatically, the speakers performed well. The only issue I have is I purchased this item as new. When I opened the box, the plastic bags were already torn open. I decided to hook them up to see if I would have the same problems as others who reviewed this item. I did not. I wanted to exchange them or get the opened box price. Unfortunately, I got sick before I could take them back.

    I would recommend this to a friend
  • Cons mentioned:
    Sync issue

    Rated 1 out of 5 stars

    Silence is not golden part deaux

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I have the same problem with the remote speakers as I do with the base box I can't get it to sync with my Samsung TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Davedavis,

      Thank you for purchasing the Samsung SWA-9100S wireless rear speaker kit and for sharing your review. Please know, this Samsung wireless rear speaker kit, and Samsung wireless subwoofers, are designed to pair to a compatible Samsung soundbar and will not connect direct to a Samsung TV.

      If you would like assistance choosing a soundbar solution compatible with the wireless rear speakers or have additional questions, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Cons mentioned:
    Sync issue

    Rated 1 out of 5 stars

    SPEAKERS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WOULD NOT SYNC TO MY SAMSUNG SOUNDBAR . I WOULD NOT RECOMMEND THIS PRODUCT. READ THE REVIEWS

    No, I would not recommend this to a friend