Customer Ratings & Reviews
- Model:
- HW-J6500R/ZA
- SKU:
- 4925505
to a friend
Customers are saying
Customers value the 2.1-Channel Curved Soundbar System for its exceptional sound quality, sleek design, and user-friendly setup. Many customers rave about the powerful bass and crystal-clear sound that enhances their movie-watching and music-listening experiences. The soundbar's aesthetic appeal is also praised, with customers noting that it perfectly complements their curved TVs.
This summary was generated by AI based on customer reviews.
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, although the sub-woofer is a little weak.
I would recommend this to a friendGreat for curved TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fit great with my 65 " curved TV. The sound is great.
I would recommend this to a friendGreat Piece of Equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with the Samsung 4K TV, but I'm having a heck of a time getting it to work constantly with the Samsung radiant rear speakers using the Samsung Multi-room app.. I've had the geek squad out, but I knew more about the connection than they did!
No, I would not recommend this to a friendNo Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the easiest to connect and ended up returning for updated non curved version. It looked great with the curved tv though just wish it was easier to integrate.
No, I would not recommend this to a friendThere is better sound for the $$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent sound bar but I wasn't very impressed with it. Movies were ok with it but regular TV sounded muted to me. Returned it for a different one.
No, I would not recommend this to a friendNo power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.7 months in and my soundbar will not turn on smh it is within warrenty i believe but must go thru samsung which is a long process
No, I would not recommend this to a friendNot as advertised online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Said it was 6.1 online but this years model is only 2.1
No, I would not recommend this to a friendNot as good as I hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound can be muffled and unclear. Disappointing. Sometimes better with just tv speaker.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing the Samsung Soundbar. I am sorry to hear that you had difficulties with your unit.
A possible cause may be that the Soundbar is not placed with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on BestBuy.com and zoom in on the photos) If you have incorrectly placed the soundbar with the display side down and the SAMSUNG logo perpendicular to the floor, you will experience muffled or low quality sound because the unit will be resting on the speakers.
I hope this helps to solve the sound issue. Should you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
if i knew now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have a bose system and wish i would have stuck to bose for this room too
No, I would not recommend this to a friendOk for starters.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not that great. Not what I expected. Bass is not that impressive .
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Nick3849:
Thank you for your review of this Samsung Soundbar.
Your experience and feedback are important to us and we will share your thoughts with our product team.
Should you need assistance with checking setup or have questions, please reach out to Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Adequate soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the J4000 originally but returned it and purchased the 6500 that is very good. The latter has a much better subwoofer.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this Samsung Soundbar System.
I am sorry to hear that you were not happy with its sound quality.
Your overall customer experience feedback is important to us and we will document your concerns.
Should you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressing sound quality for the advertisement it does.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Mike:
Thank you for purchasing this Samsung Soundbar. I am sorry to hear that you are not completely happy with sound quality.
A common misunderstanding and cause of mediocre sound is that customers are not placing the soundbar with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on BestBuy.com and zoom in on the photos) If you have incorrectly placed the soundbar with the display side down and the SAMSUNG logo perpendicular to the floor, you will experience muffled or low quality sound because the unit will be resting on the speakers.
If this is not your case and you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Horrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So difficult to regulate - sound is muffled or booming. Really regret this purchase. It might be OK if you want to listen to music, but for regular TV there doesn't seem to be much point to it.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing the Samsung Soundbar. I am sorry to hear that you were not happy with its sound quality.
A possible cause may be that the Soundbar is not placed with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on BestBuy.com and zoom in on the photos) If you have incorrectly placed the soundbar with the display side down and the SAMSUNG logo perpendicular to the floor, you will experience muffled or low quality sound because the unit will be resting on the speakers.
I hope this helps to solve the sound issue. Should you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
On my 5th!!!!! Sound bar that still does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if anybody is going to look at this and even less sure that you will care. I have had deplorable experiences with Geek Squad and Best Buy and will probably never shop here again.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review on this Samsung Soundbar System
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
If you ever need assistance with the Soundbar itself, please reach out to Samsung Customer Support at 1-800-SAMSUNG
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
- Pros mentioned:Easy setup, Sound quality
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a sound expert so I will only offer that it sounds great to me at high or low volumes. Set up seemed easy and straightforward. My only complaint is that, depending on how you choose to connect the system, you can only turn it on or off with the tv. Not both.
I would recommend this to a friend - Pros mentioned:Sound quality
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase. I wasnt able to get the full sound effect at the store so i wasnt too sure how well it would sound at home. I was pretty impressed with the sound.. no complaints.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sound Quality. Be nice to have a rear speaker option since the SWA-8000S/ZA is not compatible with it.
I would recommend this to a friend - Pros mentioned:Sound quality
Very good sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sound bar. The sound quality is very nice.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound at an excellent price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality for movies and reg. shows.
I would recommend this to a friend Great for smaller room, buy the 4.1 for large room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and syncs with the TV perfectly, BUT I also have Samsung sound Bars in other rooms that have the end speakers like the 4.1 and the 9.1 and the surround is MUCH better. If you are up to paying the $499 for this, if you have a large space pay up for the 4.1 at $629. It will be worth it.
I would recommend this to a friend