Customer Ratings & Reviews
- Model:
- HW-N450/ZA
- SKU:
- 6199820
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, easy setup, bass, and price of the 2.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier. Many customers rave about the excellent sound quality and the convenience of the easy setup. Others appreciate the amount of bass the soundbar delivers and feel it is a great value for the price.
This summary was generated by AI based on customer reviews.
Great sound when it works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for a few only a few months before it started cutting out while watching a movie. The bass goes in and out and it is very hard to watch movies and not be bothered by it. The cord design is poor on the subwoofer plug. Wish I just stuck with the smaller one.
No, I would not recommend this to a friendSound crisp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I went with the 3.1 instead. Make sure your tv is Bluetooth compatable
I would recommend this to a friendBrand response from Samsung
Posted .Maurice,
Thank you for purchasing this Samsung HW-N450 Soundbar System
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
~Samsung Solutions
Disappointed in sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perhaps I did not install it correctly, but I am disappointed in the sound
No, I would not recommend this to a friendBrand response from Samsung
Posted .Andrea,
Thank you for purchasing this Samsung HW-N450 Soundbar System. I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can also reach us at:
1) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
2) Facebook Messenger: http://m.me/samsungsupport
3) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Solutions
I picked the middle price soundbar and wish I had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would have spent a little bit more and gotten a better sound
No, I would not recommend this to a friendBrand response from Samsung
Posted .Marypatmcc:
Thank you for purchasing this Samsung HW-N450 Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.
Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.
1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
- Samsung Solutions
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great with loud movies but the sound keeps cutting out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MeganR:
Thank you for purchasing this Samsung HW-N450 Soundbar. I am sorry to hear that you are experiencing issues with the sound cutting out.
Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I am not happy with the quality compared to the price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Whykay:
I am very sorry that you are not completely happy with this Samsung HW-N450 Soundbar System.
If there is anything we can do to assist you and improve your product experience, please know that Samsung is always here to help. You can contact us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Solutions
Good bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a soundbar to help with the TV volume. This worked great.
I would recommend this to a friendBrand response from Samsung
Posted .Phil,
Thank you for purchasing this Samsung HW-N450 Soundbar System.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
~ Samsung Solutions
Samsung disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over the past five years I have purchased several Samsung products from Best Buy for personal use and my grown children. This purchase was a dud. I wasted a total of 9 hours of my life attempting get a resolution which included two trips to Best Buy and research on internet since I work in IT. I finally called Samsung support - after following step instructions and resets they determined the soundbar is faulty and issued ticket #2202268390. Since my purchase was one day ago, I feel confident that Best Buy will allow me to exchange the product. Samsung tech stated any soundbar should work with my MU6490 Samsung 55” curved TV that I purchased in 2017. So I will probably exchange for a Sony...so sad. I love having all my electronics from the same brand. Oh well
No, I would not recommend this to a friendNot bad but not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks like it would be a good purchase the sound is not that great the subwoofer doesn't even appear to be working not sure if it depends on its connection whether it's through record or the Bluetooth but even with the Samsung TV we have not that great
No, I would not recommend this to a friendNo bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound wasn’t that great and there wasn’t any bass.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KimP:
I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Solutions
Doesn't like my Samsung Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constant issues when turning TV and Sound Bar on. Sound bar doesn't like to connect first thing. Must switch the source on my TV from cable box to anything else and then back again in order for the sound bar to begain working poperly.
No, I would not recommend this to a friendSound skips
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound cuts in and out on recorded TV. I haven’t had any problems with this sound bar when it comes to watching live TV or Movies, but when watching shows that have been recorded the sound skips and jumps around
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jcalhouna,
Thank you for purchasing this Samsung HW-N450 Soundbar System.
I am sorry to hear that you are experiencing issues with the sound cut off during recorded shows.
Please give us the opportunity to assist you by contacting Samsung Customer Support via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Solutions
Samsung 2.1 channel Soundbar System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung 2.1 channel Soundbar System was a waste of my money. Before I purchased it a customer inside the store warned me not to get it. I did not listen because I love Samsung products and it paired with my TV. The sound on the TV sounds better. I wish I would have listened. I still have it, but do not use it. I brought another soundbar. (Bose)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Grateful58:
Thank you for purchasing this Samsung HW-N450 Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.
Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.
1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
- Samsung Solutions
Works great to begin with and started screeching
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one worked great for a couple of weeks then started a high digital screech at random times. Exchanged it and hope the 2nd one doesn't do the same.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mytee:
I am glad to see that you are pleased with the overall performance of our HW-N450 Soundbar System, but had an unfortunate issue with the unit making high digital screeching.
Should you need any assistance with you replacement Soundbar, please know we are always here to help and can be reached via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung.
- Samsung Solutions
Not a very good system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system is supposed to be surround sound. Not very effective at all. The subwoofer is marginal at best. I would not recommend this product to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Flatty,
Thank you for purchasing this Samsung HW-N450 Soundbar System.
I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can also reach us at:
1) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
2) Facebook Messenger: http://m.me/samsungsupport
3) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Solutions
- Cons mentioned:Volume
Not recomended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have this hooked up to my basement TV, at top column it's not loud whatsoever. Would return if I could.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bella:
Thank you for purchasing this Samsung HW-N450 Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.
Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.
1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
- Samsung Solutions
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to pair with my Samsung TV and I’m so mad that I did. The subwoofer barely, and I mean barely works. I tried the recommendations for abt 20 mins with no luck. I then tried 1800 Samsung for another 20 and all they told me was to unplug and try again. A quick google search and this is a very common problem with Samsung soundbars. Zero bass at all. So angry will be returning tomorrow for a different brand. DO NOT BUY!
No, I would not recommend this to a friendtoo much echo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don't really care for this sound bar - the sound has too much echo - no deep quality sound
No, I would not recommend this to a friendSub woofer wouldn't pair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it for the first 2 weeks --- then wouldn't pair with bar. I was able to return for a refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Grace,
Thank you for your review of this Samsung Soundbar System. I am sorry to hear that it did not work out for you and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience. We hope to have you as a customer again in the near future.
~ Samsung Solutions
Great for TV without sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gotten is roughly 4 months ago and after four months of use. I’ve noticed it sounds just like my TV no matter what I do!If the speakers on your TV is gone and he really need some sound this will get you the same sound that your TV is would have put out! My advice spend a little more get a better quality sound bar!!!
No, I would not recommend this to a friend