Customer Ratings & Reviews
- Model:
- HW-N450/ZA
- SKU:
- 6199820
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, easy setup, bass, and price of the 2.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier. Many customers rave about the excellent sound quality and the convenience of the easy setup. Others appreciate the amount of bass the soundbar delivers and feel it is a great value for the price.
This summary was generated by AI based on customer reviews.
Below expectation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was not worth it. I will not recommend this product for anyone to buy.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Noble,
Thank you for your review of the Samsung HW-N450 Soundbar System. I am very sorry that you are not completely happy with the unit you received.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
~Samsung Solutions
Bass is Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bass is great. However, it is very difficult to hear spoken words
No, I would not recommend this to a friendBrand response from Samsung
Posted .AlexG1:
Thank you for purchasing this Samsung HW-N450 Soundbar System.
I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Solutions
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would rather go with surround sound system than just soundbar
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kate,
I am very sorry that you are not completely happy with the unit you received.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
~Samsung Solutions
Samsung Sound Bar died in less than 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar in mid July, and it totally quit working within 4 months. Won't even turn on. What a piece of junk. Zero support is available from Samsung. Run from any Samsung sound bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DupedbySamsung:
I am sorry to hear that you experienced issues with your soundbar. I understand the frustrations and the inconveniences this has caused. I am sorry this model disappointed.
Samsung products are engineered to the highest standards of performance and quality and we back the soundbar system with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Please reach out to us so that we can provide troubleshooting or begin warranty service.
You can call Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you soon.
- Samsung Solutions
Disappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were excited to use this product but it fell short of our expectations. We have an open floor plan with little objects to interfere with sound waves however the quality of sound that we experienced was poor.
No, I would not recommend this to a friendCan I give less than 1 star ?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Voices sound like stammering, gargling, hiccuping and a helicopter whopping in a tunnel. The bass continuously sounds like a throbbing beat box in the background. SEND a Geek who can correct it PLEASE !
No, I would not recommend this to a friendBrand response from Samsung
Posted .TeddyBear:
I am very sorry for the issues you have encountered with your Samsung N450 Soundbar.
Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung soundbars with a 1-year manufacturer's limited warranty, if purchased brand-new directly from Best Buy or any other authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
Sound quality is not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We thought our antenna was bad causing the sound to break up...but when we turned the sound bar off and used the tv speakers we have no problems. A call to the Geek squad is coming...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lydiavdt,
Thank you for your review of this Samsung HW-N450 Soundbar System. I am sorry to hear that you were experiencing issues.
Should you need any further assistance, please know we are always here to help, and can be reached at:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung.
~Samsung Solutions
Poor quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality on this sounds bar is not great at all..I would recommend you keep shopping.. Even turned all the way up.
No, I would not recommend this to a friendSoundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasnt pleased with the sound quality way better soundbars for less price
I would recommend this to a friendBrand response from Samsung
Posted .xsanti:
Thank you for purchasing this Samsung HW-N450 Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.
Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.
1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
- Samsung Solutions
Don’t buy this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working use once only . Doest not work . Only use once
No, I would not recommend this to a friendBrand response from Samsung
Posted .Carlos:
I am sorry to hear that you are experiencing issues with your Samsung N450 Soundbar System.
Samsung products are engineered to the highest standards of performance and quality and we back the soundbar system with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller, such as Best Buy.
Please reach out to us so that we can provide troubleshooting or begin warranty service.
You can call Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you soon.
- Samsung Solutions
Not as good as I hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less bass than my older one. Even after adjustments.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kev2:
I am sorry to hear that you were not completely satisfied with this models sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
We hope to hear from you soon.
- Samsung Solutions
- Pros mentioned:Sound quality
Samsung sound bar.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar sounds great, priced well, and connects easily. I definitely recommend it.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Got this for my garage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is awesome. I got this recently for my garage as I listen to a lot of music in there and the sound quality off the TV was just not what I was looking for. The sound and bass that come with this system for that kind of unit were exceptional. Listening to music or even watching a hockey/football game is so much more enticing. HIghly recommend.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent. Easy to wetup and easy to use.
I would recommend this to a friend - Pros mentioned:Bass
Great improvement over the 2017 M 4 series
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is great! I bought & returned the M450 after 3 days. The subwoofer really kicks. The soundbar is loud & clear. No distortion when watching movies or listening to music at high volume. Connected via digital optical cable & HDMI (ARC).
I would recommend this to a friend - Pros mentioned:Easy setup
Sounds OK.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The connections and setup went really smooth. That’s why I gave it three stars. I was anticipating pairing issues or possibly not turning on/off with my vizio tv. But it was great. Unfortunately the sound just isn’t as good as in the store. It had a “fuller” sound and the subwoofer was great. But at home, it’s just OK. I’m using hdmi in the ARC port so I don’t think it’s a connection issue. Maybe something in my tv’s menu??? I’ll keep messing around with it but as of now, not quite worth ~$220.
No, I would not recommend this to a friendBrand response from Samsung
Posted .defromGA,
I am very sorry for the sound issues you have encountered with your HW-N450 Soundbar System. Please contact Samsung Customer Support so that we can better understand your audio environment and assist you towards a resolution.
You can call Samsung Customer Support via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you soon.
-Samsung Solutions
- Pros mentioned:Sound quality
Great upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Though you aren't going to get surround sound and incredible bass from this system, it is 10 times better than the speakers in your tv. For a smaller room, you can't go wrong. Sound is clear and full!
I would recommend this to a friend - Pros mentioned:Sound quality
Highly recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. It makes watching tv at home feel like the movies and reasonable budget.
I would recommend this to a friend - Cons mentioned:Volume
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought TCL 65 inch tv and this soundbar wouldn't even get as loud as the TV which was very low to begin with, which is why I bought it. I thought it was the TV so I returned it and got a Sharp. that Sharp is so loud and clear with good bass that i don't even need the soundbar.....it was a waste of my money! It is NOT louder or have more bass than the TV alone so I have it there for looks and don't use it. The box is gone and my dog put a few bite marks in the remote so i can't return it.............good news is that it looks great, but thats all. A $229 piece of coal!! Samsung usually has such quality stuff but someone didn't test this properly before it hit the market or the designer would be looking for a job right now, and shame on Samsung for putting it on the market to unsuspecting buyers! No wonder it was on sale and they had so many of them they were trying to get rid of. I....unfortunately bought it on product reputation alone and was very disappointed!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Geno:
Thank you for purchasing this Samsung HW-N450 Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.
Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.
1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Samsung Solutions
Good sound for good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with this sound bar. Purchased this to have better sound than tv speakers. Dialogue is very clear and bass is good for when it’s needed. Originally purchased a Vizio sound bar and it had great bass and was good for music but dialogue was not clear. Good for my purposes in a bedroom for gaming and movies.
I would recommend this to a friend