Customer Ratings & Reviews
- Model:
- HW-M450/ZA
- |
- SKU:
- 5754513
Customer reviews
Rating 4.5 out of 5 stars with 2642 reviews
(2,642 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 2.1-Channel Soundbar System for its impressive sound quality, easy setup, and affordable price. Many customers rave about the powerful bass and the convenience of connecting to Alexa or other Bluetooth devices. While some customers wish the volume was a bit louder, the overall positive feedback highlights the soundbar's value and performance.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the subwoofer never has worked will not sync with the sound bar, the sound bar has sound but not as powerful as I wanted, would be better if the subwoofer worked.
I would recommend this to a friendRated 3 out of 5 stars
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Sound quality was not great even when paired with the optional rear surround speakers. Lack of a center channel speaker really hurts this set up. Went back to my original wired 5.1 surround sound system.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. This was my first soundbar, so no basis of comparison, but I expected it to really make the sound more like coming from a stereo speaker, but it seems like it is just a larger and slightly better TV speaker.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung M450 Soundbar System
I am sorry to hear that you were not completely satisfied with its sound quality.
Your feedback is very important to us and will be shared with our product team for future improvement.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 3 out of 5 stars
Fair sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair sound quality but a necessity for flat screen TVs which seem to have tinny sound. Ok for the price. Does not turn on automatically when I turn on Samsung TV with HTMI ARC connection but does turn off when the TV is turned off.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .SteveFlorida
Thank you for your review of this Samsung Soundbar System.
I am sorry to hear that you are experiencing some control issues.
Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 3 out of 5 stars
Clear sound but sub is only ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice simple to use combo piece. Like the digital display in the center of the bar speaker that comes on & off when adjusting the volume. The sub lacks the power for any heavy movie watcher looking for theatrical low end.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Country
Thank you for purchasing this Samsung M450 Soundbar System
I am sorry to hear that you were not completely satisfied with its subwoofer sound quality.
Your feedback is very important to us and will be shared with our product team for future improvement.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 3 out of 5 stars
Okay not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking to minimize wires at the least amount of cost then this is okay, but if you want true surround sound with actual “hear the action” effects you need to either spend a lot more or deal with wires...
No, I would not recommend this to a friend- Pros mentioned:Easy setup
Rated 2 out of 5 stars
Lacking base
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up but little options for sound quality. Using on LG tv and does little to enhance sound quality. Would not buy again. Might be good on another brand of tv.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Dick,
Thank you for purchasing this Samsung HW-M550 Soundbar System.
I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more enjoyable.
Simply give us a call at 1-800-SAMSUNG, or reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
-Samsung Ambassador
Rated 3 out of 5 stars
Sound bar & subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd one I bought first one was 3 yrs ago I love it this one I have to turn up pretty loud to hear I also purchased rear speakers and it helps but. It perfect this one was 3x $ the first one !!!
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent sound board until you want the tv real loud/are watching a really quiet movie. Doesn’t seem like much of s difference between half volume and turned all the way up
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The loudness is good but the bass just isn’t very beep even with the sub and bass turned all the way up. Would be great if the sound was better balanced between the sound bar and sub.
I would recommend this to a friendRated 3 out of 5 stars
Decent Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the sound bar as an emergency replacement for my surround sound. It does not perform at that level, but does a better job with the tv. Sound quality is as expected no more no less
I would recommend this to a friendRated 3 out of 5 stars
Ok for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using the HDMI ARC there is an intermittent signal loss which is very annoying. The optical connection doesn't seem to have this problem. Settings are not intuitive.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is awful! I have a 3.1 Samsung sound bar in my great room and it sounds amazing! So in comparison to the 2.1 its AWFUL! Pay extra and get the 3.1 which is much better. I guarantee it!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .BigelKnows,
Thank you for purchasing this Samsung HW-M450 Soundbar System.
I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more enjoyable.
Simply give us a call at 1-800-SAMSUNG, or reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
-Samsung Ambassador
Rated 1 out of 5 stars
Terrible Samsung TV Compatability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two issues that are "by design" according to the Samsung support Reps, which I went through two, one from the sound bar department and one from the tv department. Connected my KS8000 TV via Bluetooth to this sound bar and the only thing that would power on the sound bar is the sound bar remote or of course the manual buttons on the sound bar; not a universal remote nor the Samsung TV remote. This by design functionality that is actually listed in the manual. The sound bar has a "Bluetooth power on" setting but this only works during the 5 minute standby period the sound bar goes into before turning off. Plan on keeping your sound bar remote handy in bluetooth configuration because your going to need it every time you turn on your tv for the first time. If you want the sound bar to power on when the t.v does then connect the sound bar via an audio cable such as optical. In the audio cable configuration the sound bar WILL power on when audio is received HOWEVER for some crazy reason the Samsung TV remote will no longer control the volume of the sound bar, its crazy! The good news is that If you use a universal remote such as Comcast or Directv you are in luck, these remotes will control the volume of the soundbar in the audio cable configuration..
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar for this system is good, but the subwoofer is horrible. Not nearly loud enough to get a good deep bass sound whether watching a movie or listening to music.
No, I would not recommend this to a friendRated 3 out of 5 stars
OK but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is very good and easy to use. Subwoofer does not produce sufficient bass for some TV stations and the limited adjustments do not raise the bass adequately.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the fact that the sound bar does not turn on automatically with the TV. I don't think it has that great of sound. I have to turn it up pretty high to hear it.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .David
Thank you for your review of this Samsung M450 Soundbar System.
I am sorry to hear that you are experiencing control issues.
Please give us the opportunity to assist you with step-by-step troubleshooting by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 3 out of 5 stars
Had issue with sound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar stopped working shortly after purchase. They did send me a new one and haven’t had issues since. Overall good product. Easy to use
I would recommend this to a friendRated 1 out of 5 stars
Subwoofer really bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old soundbar was a lot better than this. I hooked it all up but the subwoofer is barely audible. I haven't had it on since I bought it, that's how bad it sounds.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hi JayL, we understand your concerns with the Soundbar. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to look into this. ^Britt
Rated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read some reviews before buying and it seemed like it would be a great sound bar but no sound quality wasn't the best and not enough bass coming from the subwoofer
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Maclovin,
Thank you for your review of the Samsung HW-M450 Audio Soundbar. I am sorry to hear that you had some control issues with this soundbar
Please know that the unit has a dedicated Subwoofer level control on your remote.





