Customer Ratings & Reviews
- Model:
- HW-M450/ZA
- SKU:
- 5754513
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 2.1-Channel Soundbar System for its impressive sound quality, easy setup, and affordable price. Many customers rave about the powerful bass and the convenience of connecting to Alexa or other Bluetooth devices. While some customers wish the volume was a bit louder, the overall positive feedback highlights the soundbar's value and performance.
This summary was generated by AI based on customer reviews.
Good But Not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but can definitely be better. The subwoofer is not very deep and the sound is not that loud compared to some of the competition on the market.
I would recommend this to a friendNot sure if it was faulty or just not a good make.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my HW-C450 soundbar which has a max output of 280 watts. This was supposed to output 320 watts (40 more than HW-C450). Yes I was impressed it could do Bluetooth and sync with my new tv but the sound quality and the hit of the bass or any sound at that could not even compare to my old model. I returned this item immediately and got a refund. I was using a digital optical cable as well. Again maybe the sub was faulty but I wasn't going to exchange
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .1Kip,
Thank you for your review of this Samsung HW-M450 Soundbar System
I am sorry to hear that it did not work out for you.
Your feedback is very important to us and will be shared with our product team for future improvement.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable via Facebook Messenger at: http://m.me/samsungsupport, or via Twitter at https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to regain you as a customer in the near future.
-Samsung Ambassador
Not as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased after reading reviews. Very disappointed. Sound not much different than from TV. Woofer has never produced any sound. Bought for a small bedroom and connected to a new Samsung 4K TV. Expected to get awesome sound but greatly disappointed. Physically unable to return or it would have gone back within a day after connection. Yes, I did have customer support assist with connecting. She was very rude and sounded very impatient with me. Wouldn't recommend.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Nanais68,
Thank you for your feedback on the Samsung Sound bar System I am very sorry for the issues you have encountered, and understand your disappointment. Your user experience is very important to us and will be shared with our teams.
Please give us another chance to assist you via these alternatives:
1) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
2) Facebook Messenger: http://m.me/samsungsupport
3) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
- Samsung Ambassador
Soundbar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was looking for. Would be good for inside sound but I was looking to hear the sound from far away while I was sitting outside.
No, I would not recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this for a 2nd home. it's ok. i have a sonos soundbar in my primary home and you really can't compare. it's fine for the $$. you get what you pay for
I would recommend this to a friendBrand response from MrSamsung
Posted .bubba
Thank you for purchasing this Samsung Soundbar System M450
I am sorry to hear that you were not completely satisfied with its sound quality.
Your feedback is very important to us and will be shared with our product team for future improvement.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
I Expected More
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was fair but I expected a lot more sound. It takes awhile for blue tooth to pair in the morning. I have a Samsung TV and hoped he experience was better.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .BigCountry817
Thank you for purchasing this Samsung M450 Soundbar System
I am sorry to hear that you were not completely satisfied with the user experience.
Your feedback is also important to us and will be shared with our product team for future improvement.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When being used for movies and games it sounds good enough to get by but when u want to play music u realize its missing that power behind it to jam out
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Cw311,
Thank you for your review of the Samsung HW-M450 Audio Soundbar. I am sorry to hear that you are not satisfied with the sound quality.
Please know that the HW-M450 has a dedicated Subwoofer level control on your remote.
The button is labeled “WOOFER”, and is located to the right of the Volume button.
Push the button up or down to adjust the volume of the subwoofer to -12, or -6 to +6.
Pressing the button will revert the subwoofer volume to level 0.
I hope this helps to resolve the issues. For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
Okay not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't told this model wouldn't pair with new wireless speakers so that sucked. Overall not blown away for the money but still better then TV speakers
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .JRed,
Thank you for your review of this Samsung HW-M450 Soundbar System.
I am sorry to hear that you are experiencing pairing issue with the wireless speakers.
Please give us the opportunity to assist you with step-by-step troubleshooting by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not any expert, but this does the job for our living room. Sub does a good job, soundbar is a little weak, but is functional enough for our needs.
I would recommend this to a friendLacks Bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for sounds for everyday life but not great for movies. Sub is very much lacking and lingers behind with movie explosions
I would recommend this to a friendIt's decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best sounding speaker, but better than the TV audio. The quality is acceptable in the bar but the sub doesn't give off much depth.
I would recommend this to a friendBrand response from MrSamsung
Posted .Morsalren
Thank you for your review of the Samsung Audio Soundbar. I am sorry to hear that you were not satisfied with the sub woofer volume.
Please know that the HW-M450 has a dedicated Subwoofer level control on your remote.
The button is labeled “WOOFER”, and is located to the right of the Volume button.
Push the button up or down to adjust the volume of the subwoofer to -12, or -6 to +6.
Pressing the button will revert the subwoofer volume to level 0.
I hope this helps to resolve the issues. For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
First Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it when it was working! For some reasons it lost Blue tooth connection. Tried calling Geek Rep who set it up, no reply for 5 days!
I would recommend this to a friendBrand response from MrSamsung
Posted .Steve,
Thank you for your review of this Samsung HW-M450 Soundbar System.
I am sorry to hear that you are experiencing Bluetooth connection issue.
Please give us the opportunity to assist you with step-by-step troubleshooting by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Very Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not notice as big a difference in sound quality as I had hoped there would be. Not the bang for the buck that I wanted!
No, I would not recommend this to a friendGREAT PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A BIT OF A PROBLEM SETTING IT UP. BEST BUY WAS NOT ABLE TO ASSIST ME AND I HAD TO CALL SAMSUNG WHO RESOLVED THE CONNECTION ISSUE.
I would recommend this to a friendBrand response from MrSamsung
Posted .KAILA
Thank you for purchasing this Samsung Audio product. I am glad that we are able to help you solve the connection issue.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar hooks up very easy, the bass is very minute in sound it needs more bass. the soundbar has clicks in the sound
No, I would not recommend this to a friendthe back speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the back speakers could be louder. it was difficult to set up. even the tech support took an hour to sync everything together.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .mike,
Thank you for purchasing this Samsung HW-M450 Soundbar System
I am sorry to hear that you were not completely satisfied with the user experience.
Your feedback is very important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Light weight, but good quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great that it hooks up to Samsung TV, so you don't need to use another remote. Disappointed that it wasn't louder.
I would recommend this to a friendUsed to work
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it for the first 18months or so. But now I’ve been unable to get it to be recognized by my tv.
No, I would not recommend this to a friend- Cons mentioned:Volume
Tv sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is not what I was expecting it's not that loud like they made it seem
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Carlos
Thank you for purchasing this Samsung Soundbar System M450
I am sorry to hear that you were not completely satisfied with its sound quality.
Your feedback is very important to us and will be shared with our product team for future improvement.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
It’s ok
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m disappointed no bass it’s ok just to hear regular music wouldn’t recommend it
No, I would not recommend this to a friend