Customer Ratings & Reviews
- Model:
- HW-M450/ZA
- |
- SKU:
- 5754513
Customer reviews
Rating 4.5 out of 5 stars with 2642 reviews
(2,642 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 2.1-Channel Soundbar System for its impressive sound quality, easy setup, and affordable price. Many customers rave about the powerful bass and the convenience of connecting to Alexa or other Bluetooth devices. While some customers wish the volume was a bit louder, the overall positive feedback highlights the soundbar's value and performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is simple and small. Wanted better sound from my tv in my bedroom. It’s small but delivers big sound. The bar is crisp and subwoofer gives great sound for its small size.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great sound quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a simple setup, just measure twice and drill once to mount this soundbar. It isn't movie theater quality surround sound, but great quality for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great for living room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar puts out the perfect sound in my living room it's clear sound affects an powerful great for movie night with kids feels like we have our own movie theater in our home
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great for small room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasantly surprised with how great these sound paired with the surround speakers for a 4.1 experience. I use these in a small game room mostly for PS4 console. They sound outstanding.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Crisp Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these soundbars. One for my living room and another for my bedroom. They both give a crisp clear sound and both movies and music sound great. This is a must buy item.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great value for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers seriously improve the overall TV experience- VERY clear sound, and the subwoofer does an excellent job of providing that 'punch' you want in a theater experience.
I would recommend this to a friend Rated 5 out of 5 stars
Really enjoy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found an open-box deal for this soundbar shortly after Christmas. I figured, at $145, it was worth testing. If I couldn't tell much of a difference over my M360, I'd return it. Needless to say, the soundbar hasn't been returned. Living in an apartment, I'm limited in just how advanced I can go with my surround sound setup ( I have the wireless rear speaker kit, too). This just plenty to fill the room, give powerful bass, and not have neighbors banging on my door. If you have the means to go with a 3.1 setup or something more advanced, I'd recommend that. But for an intro setup in an apartment, I don't think this can be beaten.
I would recommend this to a friend- Pros mentioned:Easy setup
Rated 5 out of 5 stars
Good Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am biased to JBL so the bass isn't up to that par but it is still very good! I bought the rear wireless speakers and the set up is awesome. Overall very happy! Very easy to set up.
I would recommend this to a friend - Pros mentioned:Bluetooth connectivity
Rated 4 out of 5 stars
Great Samsung speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased speaker in addition to a Samsung tv. Great sound and capability to be used as a Bluetooth speaker with a compatible cellphone, however unable to pair with my iPhone.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this product it makes the greatest sound ever. Its just like being in a movie theater i highly recommed this product . Its a great prive & its worth every cent..
I would recommend this to a friend - Pros mentioned:Bluetooth connectivity
Rated 5 out of 5 stars
Great Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great quality sound bar! We use it in our living room and often connect our devices via Bluetooth to listen to music when we’re cleaning or having friends over.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
So far, so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to hook up and use. Pretty decent addition to my earlier TV purchase. Seems to cut out once and a while but maybe that is my web service? Will keep an eye on that. No other issues.
I would recommend this to a friend Rated 5 out of 5 stars
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar was easy to set up and is super easy to operate. It’s definitely the perfect size for a small space. The soundbar puts out plenty of sound for my needs, with the volume normally at about 25% and the subwoofer works seamlessly with plenty of bass. The only drawback was that the mounting is on the underneath rather than the back of the unit. At first, I mounted it directly to the mounting brackets, but that positioned the soundbar facing down and I couldn’t control it with the remote or read the display. With a bit of rigging, I figured out a solution that works well for me and now I couldn’t be happier.
I would recommend this to a friendRated 3 out of 5 stars
Okay treble-Poor bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Treble is okay while the bass not so good. For under $200 makes it an okay deal
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of the Samsung Audio Soundbar. I am sorry to hear that you are not satisfied with the bass sound quality.
Please know that the HW-M450 has a dedicated Subwoofer level control on your remote.
The button is labeled “WOOFER”, and is located to the right of the Volume button.
Push the button up or down to adjust the volume of the subwoofer to -12, or -6 to +6.
Pressing the button will revert the subwoofer volume to level 0.
I hope this helps to resolve the issues. For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good for pricepoint
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, nice appearance, quality sound, some issues with Bluetooth connectivity occasionally- forcing interruption to disconect, turn off bluetooth, then back on, then reconnecting.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great sound and easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item for my 70+ year old Mom. She loves it and enjoys the sound. She doesn’t live close to me but due to its easy setup she had no problem hooking it up to her tv.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar really makes a difference in my TV viewing experience. Pairing with our new TV was instant. The sound is great and stronger than the old sound bar it replaced.
I would recommend this to a friend Rated 3 out of 5 stars
Was Cooler in Store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited at the store hearing the display model and when I hooked it up at home I kept wondering what I did wrong to it. Nothing...it just did not put out what I expected. I had to drag the old 6 speaker system out to get the real boom.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Shaman,
Thank you for purchasing this Samsung HW-M450 Soundbar System.
I am sorry to hear that you were not completely satisfied with its sound performance.
Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.
1. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
2. Check the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
3. Change the SOUND MODE on the Soundbar using the Soundbar’s remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE. Select the appropriate mode for the individual room acoustics.
4. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.
We also recommend users update the software to the latest version, so that the unit would keep up with improvements and compatibility enhancements. The software updates can be performed via the Multiroom App on your mobile device, or via manual download from Samsung.com/support
Here is a link to download the latest software update:
https://www.samsung.com/us/support/owners/product/2017-curved-soundplus-soundbar-hw-ms6500
Then scroll down and you will see "Downloads." Listed there is:
SEP 25,2017 Upgrade File (USB type) ver. 1140.3 All OS MULTI LANGUAGE
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please contact us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome set up.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Great sound. I use it daily to watch YouTube music videos and movies. Trying to find another just like it for my spare room.
I would recommend this to a friend - Pros mentioned:Bluetooth connectivity
Rated 5 out of 5 stars
Excellent Soundbar System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person who sold me the product knew very well what I was looking for. The product sounds fantastic, strong volume, no interference, Bluetooth with excellent capacity.
I would recommend this to a friend





