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Customer reviews

Rating 4.5 out of 5 stars with 2642 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the 2.1-Channel Soundbar System for its impressive sound quality, easy setup, and affordable price. Many customers rave about the powerful bass and the convenience of connecting to Alexa or other Bluetooth devices. While some customers wish the volume was a bit louder, the overall positive feedback highlights the soundbar's value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,642 reviews
  • Rated 4 out of 5 stars

    Great product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and hows its suppose too. However, installation was a bit confusing. Source on the soundbar has to be set to ARC TV, at least for Samsung TVs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loud amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's loud just wish the the subwoofer would hit harder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my 65" Samsung TV that we bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friends of ours just bought the same from another store. We liked it so much that I went back to BEST Buy the very next day and purchased one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We currently own 3 Samsung sound bars and love them all. This one is hooked up to our 65in Samsung tv and creates an awesome experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings sound to life. You hear every pitch. Sometimes I look around the room because it sounds like the people are in the room with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound and a great price. Have it hooked up to my living room TV and have to sub 20 feet away and it picks up no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Clear Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big difference with my new Samsung 2.1 Soundbar. Clarity and a rich deep sound on all programming and movies! Definitely work the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this speaker bar! Our living room is big and sometimes our tv is hard to hear on the loudest setting. This is a game changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We pared the sound bar with our new 4k TV. It has enhanced the value of our entertainment area greatly. We are very happy with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sounding System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit for use in a larger condo. I am impressed at how this system produces rich sound throughout my living-room. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the different sound settings available. And that it is wireless as well. Also has many different options to hook up to my new flat screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound system! We actually put the Sony in the bedroom and put this on in the living room because the sound is better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great soundbar at the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised with the clarity and depth of the sound, given the fact that this soundbar/wireless subwoofer combo was not at all expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent sound addition for the flatscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and operate. Sub woofer could be a bit more powerful, but not bad for the $$. Certainly better than just the TV speakers alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding a tv to the bonus room and wanted better quality audio than you get with tv speakers. This does that Easy to assemble and great audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed so far with this soundbar. Being able to control volume through tv via the bluetooth hookup is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a hard time hearing the tv I recommend getting the sound bar it makes it easy to hear and you can control it with the tv remote

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with the installation. The salesman sold me an HDMI cable which he told me was needed, but the sound bar came with an audio cable which the manual said was preferred. Unfortunately this cable was defective, so I returned the HDMI cable and bought a new audio cable. Best Buy did refund the cost of the new audio cable. One problem is that I can't sync the sound bar to my TV remote - both the TV and sound bar are Samsung. So I have to use both remotes.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      mrjims42

      Thank you for your review of the Samsung Audio Soundbar HW-M550. I am sorry to hear that you had some control issues with this soundbar

      Please know that you can you can adjust the Soundbar’s volume using the IR remote control
      that came with a Samsung TV.
      To adjust the volume using only the Samsung TV remote control, press and hold the Surround
      button for more than 5 seconds until “SAMSUNG-TV REMOTE” appears in the Soundbar display.
      Each time the Surround button is held for 5 seconds, the mode switches in the following order:
      “SAMSUNG-TV REMOTE” (Default mode) → “OFF-TV REMOTE” → “ALL-TV REMOTE”

      Please refer to the diagram drawing of the remote in your User Manual (page 15 "REMOTE CONTROL"). Then refer to pages 17 for further details

      I hope this helps to resolve the issues. For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to improve sound of bedroom tv. Did not need or want home theatre experience, just enhanced sound and that's what I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality sound without having a ton of speakers everywhere!

    I would recommend this to a friend