Customer Ratings & Reviews
- Model:
- HW-K450/ZA
- SKU:
- 4924701
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the sound quality of the 2.1-Channel Soundbar System with Wireless Subwoofer as great. They appreciate the easy setup and operation, as well as the Bluetooth connectivity. The price is considered good for the value. However, some customers have concerns about the volume, as they find it difficult to hear unless the volume is turned up high. There are also some compatibility issues reported with Samsung TVs.
This summary was generated by AI based on customer reviews.
Good speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting this for my living room tv and it does a great job for regular tv shows, sports and even enough for movies.
I would recommend this to a friendFive Star Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this sound bar along with a 55" Samsung 4K UHD tv. Sound is fantastic and goes perfectly with the tv.
I would recommend this to a friendPOWERFUL SOUND FROM A SMALL BAR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bar is impressive for putting out such solid sound from such a small unit.
I would recommend this to a friendgreat entry level sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and good sound ranges. I am just a bit disappointed in the strength of the sub woofer (?300 watts).
I would recommend this to a friendI like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very nice the only con is it skips a lot when playing music through bluetooth. It sounds like skipping.
I would recommend this to a friendVery Good for Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 2.1 Soundbar with Subwoofer gives you that extra dimension for your viewing/listening experience.
I would recommend this to a friendBoyfriend loves it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend loved it. Even when we have the volume low it's loud and clear. He loves it when he's gaming.
I would recommend this to a friendStrong sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive and fits within my system The connective wires are not as secure as they should be and sometimes fall out
I would recommend this to a friend- Pros mentioned:Price
Good sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is ok I would recommend it if you dnt wanna spend too much money
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung Audio Product. I am sorry that you are not completely satisfied with the experience. Your user feedback is also important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally had a sony and ented a bigger subwoofer but this one is perfect for my very large living room
I would recommend this to a friendGreat Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paired this with a 65" series 8 Samsung TV. It greatly improves the sound over the TV's internal speakers.
I would recommend this to a friendGreat sound bar and woofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the sound bar and woofer. It adds depth and richness to the programs we watch in our room.
I would recommend this to a friendNice system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the decluttering aspect of a wall mounted sound bar. It freed up a lot of space and we love the sound.
I would recommend this to a friendBest soundbar in this price range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great loud sound. Subwoofer has good bass. Love the different settings on it. And it has TV ARC available.
I would recommend this to a friendVery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.use it on a vinyl floor probably once or twice a week and find the product efficient would definitely recommend it
I would recommend this to a friendGood inexpensive sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a house warming gift for my son. We watched Sunday football and the sound was powerful for the price.
I would recommend this to a friendGreat Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I wasn't expecting this speaker to be that loud. I love it. I have even recommend product to family.
I would recommend this to a friend- Pros mentioned:Sound quality
not bad for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK sound not 7 Chanel, for only 3 Chanel not bad. Fills the room with sound.
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung Audio product. I am glad that you are happy with the experience.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Great Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a soundbar and this little guy is perfect for my little family. No complaints here.
I would recommend this to a friendI thought it would work with other Samsung Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On July 6, 2016 when I bought 4 Samsung products at Best Buy, the associate assured me that by buying all Samsung products that they would work well together and I would have no problems with them, as they are made to compliment each other. Well I found out differently. When I set everything up at home I found that the TV and sound bar were off. The lips of the people talking on the TV did not match the sound coming out of the sound bar. When I switched back to the TV sound only and turned off the sound bar, the lip sync was perfect. Also with the sound bar, when I changed channels the sound would have to be changed up or down the level I could hear it. Also when a commercial comes on, the sound goes down low where you have to strain to hear it. I spoke to several people at Best Buy and they referred me to the Geek Squad. They said that I could either bring in the sound bar and exchange it for another one, which I did, but had the same problem with the second one. Again I spoke with the Geek Squad and they told me they could come to the house and calibrate the sound bar so that it would be in sync with the TV, but would cost me $150.00. Lets see if this gets a reaction from anyone that has a say at Best Buy as I have not gotten a response on the other survey I did on the Geek Squad.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .RJM2341:
I am very sorry to hear that you had issues with volume changing and sound not syncing with your TV.
Here are two quick steps you can try:
1) Sound changing between content: To minimize abrupt volume changes between channels, use the "Sound Effect" button on the remote control and select NIGHT MODE
2) To correct sound-TV syncing: Use the "Sound Control" button on the remote control and select AUDIO SYNC. Use the < and > arrow buttons to set the audio delay between 0ms and 300ms.
You can find further details of these two features in your User Manual.
For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.