Customer Ratings & Reviews
- Model:
- HW-K450/ZA
- SKU:
- 4924701
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the sound quality of the 2.1-Channel Soundbar System with Wireless Subwoofer as great. They appreciate the easy setup and operation, as well as the Bluetooth connectivity. The price is considered good for the value. However, some customers have concerns about the volume, as they find it difficult to hear unless the volume is turned up high. There are also some compatibility issues reported with Samsung TVs.
This summary was generated by AI based on customer reviews.
Good for start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for surround sound, but overall good buy.
I would recommend this to a friendWorks fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. The price was fine. Works as expected.
I would recommend this to a friendGreat sound bar for people who has small room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect for small room.not bad for the price.
I would recommend this to a friendnice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can't get it to program with the Direct TV remote.
I would recommend this to a friendGood sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what i need for my room quality and simple ..
I would recommend this to a friendIts okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meh it's okay.......................................
No, I would not recommend this to a friendThe sound is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really adds to the experience of watching a movie.
I would recommend this to a friendGreat improvement for my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the sound improvement for my TV!!!!!
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is ok and price is very cheap. good to have
I would recommend this to a friendOK for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to buy on line and delivered quickly. Sound bar and subwoofer produce good quality sound. However, the optical cord will not stay connected to the sound bar and it does not sync well with the Samsung TV (I just turn the TV sound down).
I would recommend this to a friendBrand response from MrSamsung
Posted .Moose
Thank you for your review of this Samsung Soundbar System.
I am sorry to hear that you are experiencing issues.
Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Not convinced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was steered to this one buy one of the guys in store, I was going for the 5.1 Vizio system but was told this Samsung would sound better, well I'm not convinced, my friend has the Vizio and it sounds much better, hopefully I can return without the box :(
No, I would not recommend this to a friendOk system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really don't perceive any big difference from the sound bar vs. the TV speakers. Would have been nice to have a digital display on this unit also to display volume. The remote doesn't synchronize with the TV to show volume level either. It's all by ear.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .James:
Thank you for purchasing the Samsung K450 Soundbar. Please know that there is a display on this unit.
A common misunderstanding is that customers are not placing the soundbar with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. If you have incorrectly placed the soundbar with the display side down and the SAMSUNG logo perpendicular to the floor, you will experience muffled or low quality sound because the unit will be resting on the speakers, and you will not see the display. Refer to product photos on BestBuy.com and zoom in on the photos.
Should you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the sales associate for recommendations. This was one of the ones in my price range he suggested. Had I followed his advice, I would have spent a little more and gotten a better device. My bad. It's okay, but nothing to write home about.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .GritsGuru
Thank you for purchasing this Samsung HW-M450 Soundbar System
I am sorry to hear that you were not completely satisfied with its sound quality.
Your user feedback is also important to us and will be shared with our product team for future improvement.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Just Your Basic Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Samsung - 2.1-Channel Soundbar System with Wireless Subwoofer - Black to be used with our Samsung 65" TV. While the sound quality is better than that of the TV, it is nothing more than the basic sound one would desire.
No, I would not recommend this to a friendCompatible with sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with my Sony big screen. Had the geek squad install it for me. Seems to work fine, with just a few kinks, I sometimes hear a buzzing sound when characters in a movie are talking. I am going to call geek squad to check it out.
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this Samsung Soundbar System. I am sorry to hear that you are experiencing issues.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a decent soundbar for the price. I had consistent issues with the Bluetooth connection, and it was only a problem with this soundbar. Overall would recommend for starting out
I would recommend this to a friendIt is OK.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not as demonstrated by the store display by the Best Buy employee. The installation was difficult and it does not seem to have the sound quality that was demonstrated. My son is going to look at it at some point and see what is wrong.
No, I would not recommend this to a friendOk soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this sound bar didn't work for me. It's a ok sound bar for the money. The bass is really weak ,the sound effects are subpar . I returned it for something different.
No, I would not recommend this to a friendAn okay soundbar, but nothing special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the soundbar isn't necessarily bad, it's not great. The profile is attractive, but I wasn't wowed by the sound, so back to the store it went. You can get much fuller and responsive sound from other bars in this price range.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this Samsung Soundbar System
I am sorry to hear that you were not completely satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.
Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Good tv but glares
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this curved tv because they were out of the one I wanted. The curve was Spose to help with the glare. But don't believe the hype. If there is any light it glares. Other than that it's a good tv. Not sure it was worth the price.
I would recommend this to a friend