Customer Ratings & Reviews
- Model:
- HW-K450/ZA
- |
- SKU:
- 4924701
Customer reviews
Rating 4.5 out of 5 stars with 4104 reviews
(4,104 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the sound quality of the 2.1-Channel Soundbar System with Wireless Subwoofer as great. They appreciate the easy setup and operation, as well as the Bluetooth connectivity. The price is considered good for the value. However, some customers have concerns about the volume, as they find it difficult to hear unless the volume is turned up high. There are also some compatibility issues reported with Samsung TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Crystal clear and clean looking Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that you can add additional wireless surround speakers was the main selling point for me. The sound is amazing and clear and I'm really looking forward to adding more speakers in the future.
I would recommend this to a friendRated 4 out of 5 stars
Fairly good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good soundbar considering the price. Tons better then the tv speakers, but the subwoofer could provide more bass.
I would recommend this to a friendRated 3 out of 5 stars
Good, not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this soundbar to go with my Samsung KS9000 TV. Glad I got it, as the TV sound alone doesn't cut it. You can connect it to the TV wirelessly (if it's a Samsung), optically, or by HDMI. But the SoundConnect feature to use the TV remote to control the soundbar will only work if you use the wireless connection. I may get the Samsung surround sound expansion speaker kit (also wireless connect) in the future, but for now the K450 is working just fine.
I would recommend this to a friendRated 5 out of 5 stars
Good unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box and i feel the value plus use have equated to the use
I would recommend this to a friendRated 3 out of 5 stars
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has really nice mids and highs. The wireless subroadband provides adequate Bass. The reason that I didn't rate it any higher is that it has issues with connectivity. It may work fine for an hour or 2, but then out of no where, it starts skipping/lagging in Bluetooth. If this weren't an issue, I'd rate it 5 stars.
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It might be a little cheaper in price than most but it's awsome. Playing fallout 4 when your in the power suit it feels like your right there.
I would recommend this to a friendRated 5 out of 5 stars
Works Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working flawlessly all these years later.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar in combo with my Samsung curve 4k smart tv. I feel like I'm at the movie theaters. Worth the money.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Bluetooth connection is horrible!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could I would give 0 stars! I recently bought this product and I connected my phone via Bluetooth. Music sounded great, but as I took one step away from the product my music started to sound like it was buffering and skipping. No I was not streaming music, I was using my purchased music on my device. I went back to Best Buy to exchange for a new one thinking it may just be a defective product. Hooked up the new one and the same exact thing as the last one happened. Do not waste your time or money on this model!
No, I would not recommend this to a friend Rated 2 out of 5 stars
Spend a little more for a lot better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I received mine the remote did not work so I had to manually navigate on the side of the bar, the sound bar LEDs did not work so I didnt know what i was choosing, Also, this says HDMI chord is included but it is not. it comes with an optical cable, which was fine for me but even in the manual it says if you need hdmi you have to buy it yourself. That said, the sound was pretty lack luster. switching between the soundbar and my tvs speakers i could hardly tell the difference. I had to turn the volume up pretty high just to get stable clarity. the bass as well, i tried it with (Battlefield 1, Transformers, and Rap music). the game an movie barely made any difference on the sub, half the time i couldnt tell if it was working. Rap music worked better but i needed to use bass boosted tracks just to get any real lows out of it. A lot of people seem to like this system though, considering the issues ive had with the remote and LED display maybe my system is completely faulty. however I didnt want to press my luck to exchange it so I upgraded to a 5.1 instead. a little more, but way more worth it.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .zzzzz:
Thank you for purchasing this Samsung Soundbar. I am sorry to hear that you are not completely happy with sound quality and that the LED display was not lit.
A common misunderstanding and cause of mediocre sound is that customers are not placing the soundbar with the SAMSUNG logo facing up towards the ceiling. Incorrect positioning will also hide the LED display. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on BestBuy.com and zoom in on the photos) If you have incorrectly placed the soundbar with the display side down and the SAMSUNG logo perpendicular to the floor, you will experience muffled or low quality sound because the unit will be resting on the speakers.
If this is not your case and you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Rated 1 out of 5 stars
Disappointed Performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Good. The system sounds great when it works! The Bad. I bought this system to pair with my brand new LG 55" Smart TV, and the issues have been overwhelming. When I first hooked it up through the optical cord I was having issues with the volume matching the video, and the volume matching the what was displayed on the TV monitor. I was told to switch it over to HDMI, and my problems seemed to be resolved. Over the next few days I realized that while watching certain shows the volume would fade in and out, and sometime fade out for long periods of time. After speaking to Samsung, and switching my audio output to PCM the volume problems were resolved, BUT, the quality of sound was very degraded using the PCM setting compared to the auto setting. So, now that I have all of the connectivity issues resolved, the sound quality if not any better than the TV speakers. Second issue, the Bluetooth connection between the speakers and my devices are extremely poor! I have tried every device, every setting, and every possible physical location possible and the issue is still there. Third Issue. Best Buy tells me that since I disposed of the factory packaging, they can not issue me a full refund on the item!! This unit may work on Samsung TVs as advertised, but, DO NOT attempt to use it with an LG. Very disappointed customer of both Samsung, and Best Buy.
No, I would not recommend this to a friendRated 4 out of 5 stars
Excellent soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this soundbar and pretty good sound for apartment. I would recommend this to a friend at anytime.
I would recommend this to a friendRated 4 out of 5 stars
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got it 2 days ago, and it is spectacular. the only issue is the Bluetooth range it is so so small
I would recommend this to a friendRated 4 out of 5 stars
great sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase for me. Instead of buying the old surround song, this small product did the job.
I would recommend this to a friendRated 5 out of 5 stars
Love it !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This really makes the movies and sports seem like you are right there. Great sound
I would recommend this to a friendRated 5 out of 5 stars
Great Soundbar!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this soundbar! Sounds awesome especially with the powered sub woofer.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Works well with Samsung TVs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good and is fairly loud but not the best.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great for open box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first set of surround speakers. They are overall great speakers and can be loud.
I would recommend this to a friendRated 5 out of 5 stars
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound came out perfectly and goes really well with any TV
I would recommend this to a friendRated 5 out of 5 stars
Great Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this Soundbar. It has a great quality sound
I would recommend this to a friend









