Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $233.99
Clearance
The comparable value price is $259.99

Customer reviews

Rating 4.6 out of 5 stars with 2544 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, price, and bass of the 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Audio. They appreciate the great sound system, especially for watching movies, and find the setup process incredibly easy. The price is considered reasonable for the value offered. Customers also enjoy the nice bass, which is suitable for high ceilings. On the downside, customers are negative about the volume, connectivity, remote control, room size, and wall mount. Some feel that the volume is insufficient and not loud enough. Others would have preferred an HDMI connection. There are complaints about the remote control's sound mode not functioning properly. Additionally, a few customers believe the soundbar might be more suitable for smaller rooms with carpet. The lack of included wall mounting brackets is also mentioned as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,544 reviews
  • Rated 2 out of 5 stars

    not so great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the easiest to install and was confusing at times-maybe it was me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    sound bar

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    less quality for it's price and I return it because of that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. It doesn't get that loud unless you turn it all the way up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Soundbar

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to bad for the black Friday price !!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good but it does not get very loud

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Mounting Brackets included

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t recommend. Product comes with no mounting equipment like every other sound-bar at this price point and higher. Did not specify it has to be purchased separately at an additional cost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The subwoofer arrives defective

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So sad and dissapoint ,,i just opened the box,,plug all and the subwoofer make some noises....the red and blue leds were blinking and acordding the manual is a failure and must contact support,,,so,,,back again to the box and now i must return it/// :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in October and started going in and out on volume , then was told I would have to contact Samsung for the warranty , not to bring it back to Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's Junk

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work right out of the box. No help from Samsung. No help from Best Buy. It's going back ASAP and no more Samsung for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really disappointed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer doesn’t work very disappointed after wanting one so bad now I’m just over the entire thing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy open box items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no stars, could not use product because there were no power cables in the box. Your (Best Buy) solution was to return the item. Thanks for the inconvenience for the gift I gave.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh, wish it’d worked

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. Sound would random cut in and out, or go out entirely and need reset. Was used with a Samsung hd tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Volume dies

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The normal volume at 9 was great. After 1 year and a half, to equal that same volume, you have to out it up to Volume 49

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tvpurchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would go lower if I could. Numerous issues with delivery that no seemed to be able to fix. Can’t believe a company as big as Best Buy could be so challenged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Spend a bit more and get a better one!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried my best to adjust the settings so that it can sound better, but no luck. You can hardly get treble in this. I had to return it in a day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash! No mount & sound sounds the same as tv if not worse. Woofer was making a weird noise to. Returned the next day & bought LG soundbar

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disgruntled over lack of support and shipping

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting on this to come in 2 weeks later. Tried to call local Tiffany springs store. On hold over an hour. Very annoying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like a 90s battery operated boom box horrible please don’t waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not loud what so ever only would be good for if you ONLY using it to watch tv not listening to music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short Life Span

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, just after the year, it gave up the ghost. Will not turn on. The one star was generous.

    No, I would not recommend this to a friend