Customer Ratings & Reviews
- Model:
- HW-A430/ZA
- SKU:
- 6477363
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, bass, and ease of use of this 2.1-channel soundbar. Many also appreciate its reasonable price and the convenience of Bluetooth connectivity. However, some customers reported issues with the maximum volume level and the functionality of the remote control. The soundbar's size and setup were generally well-received.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Basic sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a basic sound bar if you. Just need more volume. The volume does not go real loud, so if you want it for a large room, or want it loud go with something else.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Neededsound,
I am sorry to hear that you are not completely satisfied with the overall volume of the soundbar. If you don't have a surround system, you will probably want to select PCM audio on your TV. You'll get much louder volume that way, and potentially better sound quality.
If your Digital Output Audio Format isn't set to PCM, for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
On a Samsung TV this can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
I hope this helps. For further assistance with settings, features, or functions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Does not like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like at all does not come on with TV and I cant gwt my tv remote to sync to it im seriously bummed out about it come on Samsung it together with your products its no wonder LG is beating you on TVs and other electronics.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi draperc,
Thank you for purchasing the HW-A430 Soundbar. As long as your soundbar is connected to your TV with either an optical cable, you can control the volume and mute the soundbar using your Samsung TV's remote. The soundbar should also turn on and off with the TV.
Other manufacturer’s remotes may have to be enabled on your soundbar. First, turn Off the Soundbar. Once powered off, push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”. Please also make sure your speaker settings on the TV are set to External Speaker.
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
Way better than TV speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine. Certainly better than TV speakers. Definitely not a substitute for even a modest 5.1 system. Price was right on Black Friday.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your thoughts regarding the HW-A430 Soundbar. I am sorry to see that you are not fully satisfied with your purchase.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Cons mentioned:Volume
Not an upgrade over built-in TV speakers
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an upgrade from the built-in speakers on my Sony TV. However, aside from the subwoofer, this doesn't seem like an upgrade at all. My main complaint is the soundbar just doesn't get very loud. I've tried different input sources - using both bluetooth and optical inputs. I've tried different cables, different audio settings, and different output settings from the TV, PS4, etc, but it doesn't make a difference. The built-in speakers get much louder and sound better than the soundbar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi esstwokay,
Thank you for sharing your review of the A430 Soundbar. We value your feedback regarding the overall volume and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Too bad it doesnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does not work well with my tv and woukd not buy again
No, I would not recommend this to a friendDecent Sound Bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this during the black Friday weekend of 2022. It is decent for the price I got it for. I just wanted a basic sound bar and this worked just fine. I am not a huge fan of the power plug design as the connection is a bit awkward.
I would recommend this to a friendHow would I know?????
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea how this item works because the 58" Samsung TV I bought at the same time from Best Buy died shortly after purchase. I missed the NFL conference playoffs and now it looks like I'll miss the Superbowl! Best Buy has FIFTEEN DAY return policy, yes, you read that right, FIFTEEN DAYS! Now I'm left to deal with Samsung's repair contractor and they can't give me a date when somebody will be out to fix it. BBBB (Best Buy Buyer Beware). No wonder everyone buys from Amazon!......wish I had.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JohnF,
Thank you for taking the time to leave a review with your experiences.
Please direct any questions or concerns regarding Best Buy's return policy direct to their Customer Service.
As for your TV, I hope that it is resolved in a timely manner. Once you are able to properly use your soundbar, if you have any questions or need help with the settings please contact Samsung Customer Service. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea what people are talking about. I purchased this as a gift for my father in laws samsung tv thinking it would be great. Tv is about 10' away from couch and it is so low. I called the support and they were fantastic helping me set it up but no matter ehat we did it was low. Tv speakers did a better job then this. So disappointed with this purchase. I have erything samsung in my house and this was such a bummer. I honestly dont think this would be good for a small bedroom.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JimboC,
Thank you for purchasing the Samsung HW-A430 Soundbar and for your review. We appreciate your feedback regarding the volume of your soundbar. Simply changing the Digital Output Audio Format to PCM can help improve the overall sound performace.
If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality. If your Digital Output Audio Format isn't set to PCM, for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
On a Samsung TV this can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
I hope this helps. For further assistance with settings, features, or functions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Very disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have tried to connect this to our TV via Bluetooth or the audio display port, both of which have produced a delayed sound. The sound quality itself is just ok.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mandybethd,
Thank you for sharing your review of the HW-A430 Soundbar. Your experiences are very important to us and will be shared with our internal teams.
To correct any audio delay, press the SOUND CONTROL button until you see AUDIO SYNC scroll across the LED display on your Soundbar. Next, you'll use the UP/DOWN buttons to adjust it between 0 to 300 milliseconds.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
- Cons mentioned:Remote control
Remote doesn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control doesn’t work! very disappointed with this product.I will be returning it back to the store!!! I’ve changed the batteries and it still doesn’t work!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Truck73,
Thank you for sharing your review of the Samsung HW-A430 Soundbar. We appreciate your feedback regarding the remote control issue you are experiencing.
Samsung stands behind the quality and performance of our Soundbars with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer.
Should you want to troubleshoot your issue first, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Ambassador
Refurb that didn't work
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work and was a refurb sale. Very disappointed.
No, I would not recommend this to a friendNo hdmi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t realize until too late that the sound can’t be controlled by the TV because it doesn’t have an hdmi. Sounds ok, but now I have to have another remote.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ScottM,
Thank you for sharing your thoughts regarding the inputs of the HW-A430 Soundbar. You can use the Digital Optical connection and still control your Soundbar using your TV remote.
Other manufacturer’s remotes may have to be enabled on your soundbar. First, turn Off the Soundbar. Once powered off, push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”. Please also make sure your speaker settings on the TV are set to External Speaker.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this one to give my sister back hers. This one is not as loud as hers and couldn't find the hdmi cord to connect to my tv for a surround sound. Return to best buy and still have my sisters.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Firestick,
Thank you for your review of this Samsung HW-A430 soundbar. We appreciate you sharing your audio experience with us. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Ambassador
- Cons mentioned:Remote control
Samsung Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote does not work, bass will not set up sound bar only works on optical. Will not set up as an app. SUCKS!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for purchasing the Samsung HW-A430 Soundbar. We appreciate you sharing your experience with us.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Pros mentioned:PriceCons mentioned:Remote control
Good product but not recommed to buy a refurbished
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a system with very low price. but there is no remote controller even it was refurbished one though.
I would recommend this to a friendBrand response from Samsung
Posted .Hi goodtohave,
Thank you for purchasing the Samsung HW-A430 Soundbar. We appreciate you sharing your feedback regarding parts missing from your recent purchase.
If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance.
We hope your issue is resolved in a timely manner. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Bass
High-pitch ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer is FANTASTIC. I wish I could use that without the soundbar. The soundbar has a horrid high-pitch ring to it when it is playing anything. It gives me a headache. It's much less noticeable when playing music, but when watching tv or playing video games it is awful. I have a more expensive soundbar from Samsung that I LOVE. I recommend spending a little more money. You'll be glad you did.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi matthuke,
I am very sorry to hear you are experiencing an unusual ringing noise when using your new Samsung Soundbar. We would love the opportunity to investigate this issue further to provide you with the proper troubleshooting or warranty service.
Please contact us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Bass
Good for money but recommended to buy more quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until about 6 months then speakers went but subwoofer is still OK so you hear bass but no sound
No, I would not recommend this to a friend Only works with new tvs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never could gook it up because it has no hdmi. No ability to hook up to old tvs, so i never could hear it. Im sure it sounds fine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Josh,
Thank you for sharing your experiences with the HW-A430 Soundbar. We appreciate your thoughts regarding the inputs of your unit.
If you would like any assistance connecting and using your soundbar, please contact Samsung Customer Service. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Samsung soundbar and wireless woofer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had two different boxes(one purchased before Christmas for husband's gift and returned to store and received another box on 12/26/2021) and could not make either one work. Samsung finally told us if blue light wasn't on on soundbar, it was defective. This was after about 3 hours on phone with Geek squad and another 3 hours on phone with Samsung. Returned to store on 12/27/2021 for refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Porkchop,
Thank you for your review of the Samsung HW-A430 soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Ambassador
- Pros mentioned:Sound quality
Andre
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to conected. Has a very good sound quality and was a good purchase/price.
I would recommend this to a friendBrand response from Samsung
Posted .Hello AndresC,
Thank you for purchasing the Samsung HW-A430 and for your review. I am glad to hear that you are happy with the performance of your new soundbar.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions