Customer Ratings & Reviews
- Model:
- HW-A430/ZA
- SKU:
- 6477363
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, bass, and ease of use of this 2.1-channel soundbar. Many also appreciate its reasonable price and the convenience of Bluetooth connectivity. However, some customers reported issues with the maximum volume level and the functionality of the remote control. The soundbar's size and setup were generally well-received.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has very little volume at all. It’s either the tv(which is louder) or the sound bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TomR,
Thank you for sharing your review of the Samsung HW-A430. We appreciate your feedback regarding the audio performance of your soundbar.
This soundbar features a powerful wireless subwoofer, as well as Bass Boost mode to instantly amplify the bass with a touch of a button. You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, or BASS BOOST.
You can further adjust TREBLE via the SOUND CONTROL button (looks like a gear symbol).
There are two additional adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the bass control by pressing the SOUND CONTROL button on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics. With the sound mode set to Standard, press, and hold the Sound Control button for about 5 seconds. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Died after two years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great while it was working. Then, right after the two year protection plan expired it, stopped working entirely. Power is not getting it to it.
No, I would not recommend this to a friendGreat sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with it and the packaging was very well done. I will definitely order from you again in the future.
I would recommend this to a friend- Cons mentioned:Volume
Doesn't work with EVERY Samsung TV...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I could control the volume of this with the TV remote because I have a Samsung TV. This is NOT accurate. You have to have a Samsung TV with bluetooth capabilities. I had to dig REALLY deep to find this out. Had to return this and get a sounder with a HDMI output to be able to control the volume with remote. Sad that this didn't work!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ForTheLoveOfLink,
TV remotes have to be enabled on your soundbar. By default, Samsung TV remotes are enabled on your soundbar. If it isn't working, be sure the soundbar is powered on, then press and hold the WOOFER button up until ON - TV REMOTE appears on the display (about 5 seconds).
For detailed instructions, please visit: https://www.samsung.com/us/support/answer/ANS00049279/
I hope this helps to resolve the issue for you. If you need further assistance, please reach out to us via any of the following options:
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Haunted???
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar set and I was happy but then it started turning on and off in the middle of the night. I actually have to unplug it when not in use. I have another sound bar set in the living room and that one doesn’t turn on and off at random. I leave the remote on a night stand next to my bed and I simply don’t understand why this is happening. Very annoying!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AlanF,
Thank you for purchasing the Samsung HW-A430 Soundbar. We appreciate you sharing your experience with us.
Know that we are here and happy to help you.
Please contact Samsung Customer Support so we can best assist you with step-by-step troubleshooting or warranty service. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Nice starting level speakers.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seldom has some issues connecting to my tv after I connect a different bluetooth device. Otherwise a great product.
I would recommend this to a friendOk
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best sounds. Very simple ... isnt compatible with some tv's ...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Dana,
Thank you for sharing your thoughts regarding the audio quality of the HW-C450 Soundbar.
The Soundbar is compatible with any TV that supports Bluetooth or has a Digital Optical input. If you need any assistance with connecting your Soundbar, please contact Samsung Customer Support. Know that we are here and happy to help you. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Sound Surround
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.setting up was difficult but it does the job since televisions dont have a decent speaker in them any longer, which they should!!!
I would recommend this to a friendGreat Speaker, Terrible Instructions
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to start by saying the system works great, once you get it setup. But in order to get it connected to a Samsung TV took too much time. The instructions provided were for a different model sound system. All in all, once installed I have been enjoying it. I would recommend, as long as you have some patience with setting it up.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Liam,
I am very sorry to hear about the difficulties you experienced with the setup of your new Samsung soundbar. The feedback you have provided is important to us and we will pass these details on to our product teams.
To assist you in the functions and settings of your new soundbar, you can download the full user manual directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-A430 under A Series.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Good but connectivity issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on a sale for enhancing my samsung projector volume. Good sound output but connectivity issues are there sometimes.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connecting was a little iffy, but once it’s done. Your good to go. I’m listening to it now as I write this. This is my personal little movie theater, disco, club/ lounge in my room.
I would recommend this to a friendDefective Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I called and spoke with someone that I couldn't understand at Samsung for almost an hour because the soundbar wouldn't connect to my tv, which is about 6 months old. He couldn't help me and now I have to send the soundbar back to Samsung. This purchase came with a horrible experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for your review of this Samsung HW-A430 Soundbar System. We appreciate your feedback regarding experienced connection issues.
There are a few things you may want to check if using the Bluetooth connection:
1) The maximum wireless signal transmission distance is about 33 ft.
2) Electronic devices may cause radio interference. Devices that generate electromagnetic waves should be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
3) Also, please be sure you have the latest firmware update. You can update your firmware by using a USB device. You can find the update on the product page of your HW-A430 on the Samsung website.
Alternatively, you can use the included digital optical audio cable for a quick and easy connection to a compatible TV.
Should you need further assistance with this issue, or have any questions about features or operation, please know that Samsung is here to help. Please call us again at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Cons mentioned:Remote control
Not good system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system didn’t work had to take it back. The remote never worked and neither did the Bluetooth
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobertT,
Thank you for purchasing the Samsung HW-A430 and for sharing your review. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Get this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like your neighbors complaining about the subwoofer this is the subwoofer for you, also the controls on it too late to lower the server FYI
I would recommend this to a friendA solid buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will enhance your audio but it not the best. If you can get it on sale it would be worth the buy.
I would recommend this to a friendSoundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my parents for christmas and havent heard how the install and first movie went yet! But i have samsung sound and i love the sound
I would recommend this to a friend- Pros mentioned:Price
Did not work for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV is not compatible with this unit. I have to return. It is a nice unit and a good value.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Karen,
Thank you for your review of the Samsung HW-A430 Soundbar System. I am sorry to hear the soundbar was not compatible with your existing TV. Please know this model is compatible with TVs that support digital optical audio or Bluetooth wireless audio technology.
We hope that, despite this incident, you would consider Samsung in the future, and stop by your local Best Buy to experience in person the impressive audio performance of our soundbars.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Not as expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as open box - excellent. Was in rough shape and missing pieces.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LukeK,
Thank you for purchasing the Samsung HW-A430 Soundbar. I appreciate you sharing your feedback regarding parts missing from your recent purchase.
We do recommend contacting Best Buy directly for assistance for any missing parts issues. We hope your issue is resolved in a timely manner.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is only slightly better than the sound on the tv. I would not recommend it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LoriA,
Thank you for sharing your review of the Samsung HW-A430. Your feedback will be shared among our internal teams.
You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, or BASS BOOST.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics. With the sound mode set to Standard, press, and hold the Sound Control button for about 5 seconds. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Kickin Bass all over the place
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass response. And the fact the sub is wireless makes positioning this easy. the additional satellite speakers make this I great full system
I would recommend this to a friend