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Customer reviews

Rating 4.4 out of 5 stars with 2439 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, bass, and ease of use of this 2.1-channel soundbar. Many also appreciate its reasonable price and the convenience of Bluetooth connectivity. However, some customers reported issues with the maximum volume level and the functionality of the remote control. The soundbar's size and setup were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,439 reviews
  • Rated 2 out of 5 stars

    @ stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many sound bars and this one is the worst one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi

      Thank you for sharing your thoughts on the Samsung HW-A430 soundbar. I’m sorry to hear that your out-of-box experience has initially fallen short of your expectations. We would love the opportunity to investigate this for you so we can provide additional settings adjustments or troubleshooting assistance.

      Please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    The sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I am very pleased with this purchase and it has preformed well over my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, is so gooddddddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gift for someone. not used by purchaser. it was on list.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Soundbar cuts off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item SUCKS. Same day I bought it, it shut down by itself and It won’t turn on. I called best buy and they said they couldn’t exchange it. From what I know you’re supposed to have a 30 day return with receipt.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Naenae,

      Thank you for sharing your review of the HW-A430 Soundbar. I am sorry that you have experienced this issue with your soundbar.

      Please check with your local Best Buy location as to what their return policy would be, I hope that you can have this resolved quickly.

      If you are unable to exchange this item with Best Buy, please know that Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.

      So that we can better assist you, please reach out to Samsung Support via:
      1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
      2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
      ~Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Independent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech guys installed this sound bar along with new Samsung OLED TV. Top notch. Very happy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound was good but doesn’t have an HDMI out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was returned a while ago. Still waiting on refund.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jeff,

      Thank you for purchasing the Samsung HW-A430 and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      We hope to regain you as a customer in the future.

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool af great sound bar for the ages and enjoyable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2.1 Samsung Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved this soundbar and had dilfficulity installing! Greek Squad came by and they also could not install. Told me to take it back to BB and I did. Not instabable on my Televisions- tried two different TVs

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JayNeufeld,

      Thank you for your review of the Samsung HW-A430 Soundbar and for sharing your experiences with the initial setup of your soundbar. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.

      Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it adds great sounds, duh that’s what it is supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many speaker options out there but these work great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just hooked it up today! Still learning about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a fast delivery would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s very loud and it’s perfect I will deff recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung sound bar 2.1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the length of the sound bar fit between the TV legs perfectly and sub inside the cabinet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I bought for my dad for Xmas. Samsung quality.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Didn’t do want it said

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs are wrong…says it is compatible with Samsung smart things but when I tried to add it, the app said not compatible and would not let me add it. Would also not respond to volume change from my universal remote. After spending more then two hours with Samsung tech support and not being able to resolve the problem decided to just return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and great Nice and great Nice and great Nice and great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product once i hooked it up had a little problem connecting the subwoofer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should be good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for son. Haven't seen it in action yet.

    I would recommend this to a friend