Customer Ratings & Reviews
- Model:
- HW-A430/ZA
- SKU:
- 6477363
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, bass, and ease of use of this 2.1-channel soundbar. Many also appreciate its reasonable price and the convenience of Bluetooth connectivity. However, some customers reported issues with the maximum volume level and the functionality of the remote control. The soundbar's size and setup were generally well-received.
This summary was generated by AI based on customer reviews.
Good job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my online purchase and the installation was great
I would recommend this to a friendspeakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got this for my mom, she loves it................
I would recommend this to a friendAwesome find
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy did it again......I'd been looking for a match for my TV
I would recommend this to a friendWIFE'S TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HOOKED IT TO MY WIFE'S TV AND KNOW SHE CAN'T HEAR A WORD I SAY..WE LOVEIT
I would recommend this to a friendSound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jamming away and loving it!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this purchase, got this on sale. So far so good.
I would recommend this to a friendGood... but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar works great, was easy to incorporate with my TV but I was unable to get it to connect through bluetooth to Samsung rear speakers. I followed the directions in the manual which says you can but no go.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MisterG,
Thank you for purchasing the Samsung HW-A40R and for sharing the issues you are experiencing with the connection of your wireless rear speaker kit. Your feedback is important to us and will be shared with our product teams.
Please know, the maximum wireless signal distance between the soundbar and rear speakers is about 33 feet. If there is a wall between the soundbar and the transmitter module, it may cause interference or the sound may not work at all, depending on the material in the wall. Finally, if a device that uses the same wireless frequency, such as a Wi-Fi router, is near the soundbar, interference may cause some sound interruption.
Please also make sure your soundbar is updated to the latest firmware version (ver. 1014) featuring the latest connection improvements. Should you continue to experience issues with the sound occasionally dropping, you may want to try reconnecting the speakers manually; this will reset the connection.
I hope these tips help, should you need additional assistance with this, or have additional questions, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Goidgift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product for my grandson great Christmas give. Totally satisfied
I would recommend this to a friendNot worth it at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth 20 dollars if you want my honest opinion . Sorry it’s just not a good product . tv itself has a better speaker system. If we didn’t threw the box we would have returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AngelicaZ,
Thank you for sharing your review of the Samsung HW-A430. We appreciate your feedback regarding the audio performance of your soundbar.
This soundbar features a powerful wireless subwoofer, as well as Bass Boost mode to instantly amplify the bass with a touch of a button. You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, or BASS BOOST.
You can further adjust TREBLE via the SOUND CONTROL button (looks like a gear symbol).
There are two additional adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the bass control by pressing the SOUND CONTROL button on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics. With the sound mode set to Standard, press, and hold the Sound Control button for about 5 seconds. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
If you need further assistance, please know Samsung Customer Support is here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Waste of money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two minutes of play, the bass stops working and the highs lower. Even at max volume the audio is a 4 out of 10 at best! Spend the extra money for something better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Lyndon
Thank you for sharing your review of the HW-A430 Soundbar. I am sorry to see that you are experiencing this with your Soundbar.
So that we can better assist you, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Works Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up great sound. Works great with my samsung tv.
I would recommend this to a friendGreat soundbar for the money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, reasonable price, works great and was easy to set up.
I would recommend this to a friendSpeakers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product goes well with my Tv system. Will recommend.
I would recommend this to a friendSkip This! Flat Audio Quality TCL is BETTER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for our living room .. connected it - which took a little more time than I think it should - and was almost immediately disappointed. The sound quality was very poor. It's pretty direct .. I plugged in the fiber optic cable, but man .. the audio was so disappointing. I thought maybe I'm doing something wrong, but, alas, it was just not going to sound any better. You can read my review on the TCL unit that I purchased in it's stead, which is MUCH MUCH better and less costly. Great that some folks do like the audio, but for those shopping sound bars, I would DEF check out the TCL soundbar/sub combo. Skip This!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TRRuiz,
Thank you for your review of the Samsung HW-A430 Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Great sound bar!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system. No hanging wires. Love it! Highly recommended!
I would recommend this to a friendBad Customer service and missing remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was missing remote and won’t connect to my TV. Wanted to return under 30 days but since I had to open it to see the remote was missing, they would not give me a refund
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello WalterL,
Thank you for purchasing the Samsung HW-A430 Soundbar. We appreciate you sharing your feedback regarding parts missing from your recent purchase.
If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you.
If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Samsung sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the geek squad did a wonderful job
I would recommend this to a friendGreat purchase !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it..Works great. Great value! Very happy with my purchase!
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my sumsung tv. Watch the Olympics with it
I would recommend this to a friendBought by mistake though it had HDMI
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because it didn’t have HDMI in. Completely my fault for not reading and researching properly. In my defense, I never expected that in 2021 a TV sound bar that retails for $279 wouldn’t have HDMI.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tdot,
We appreciate you sharing your experience with us regarding the compatibility with your existing equipment and the connections supported by the HW-A430 soundbar. This model is compatible with devices and displays that support digital optical audio or Bluetooth wireless audio technology. HDMI support begins with Samsung soundbar model HW-A550.
We hope that, despite this incident, you would consider Samsung in the future, and stop by your local Best Buy to experience in person the impressive audio performance of our soundbars.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions