Customer Ratings & Reviews
- Model:
- HW-A430/ZA
- SKU:
- 6477363
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, bass, and ease of use of this 2.1-channel soundbar. Many also appreciate its reasonable price and the convenience of Bluetooth connectivity. However, some customers reported issues with the maximum volume level and the functionality of the remote control. The soundbar's size and setup were generally well-received.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product only lasted for 2 months. Did not purchase insurance. Very disappointed
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult setup and sound was terrible. Returned it and spent the extra on Polk Audio
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Todd,
Thank you for your review of this Samsung Soundbar System. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.
~ Samsung Solutions
Sounds Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV sounds louder than this soundbar. Returned it same day for a Sony HT-S400.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Anthony!
Thank you for your review of this Samsung Soundbar System. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
We hope to regain you as a customer in the future.
~ Samsung Ambassador
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this and it wouldnt sync to sound properly had to bring it back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JasonC,
Thank you for your review of the HW-A430 Soundbar and for sharing your experiences with the issues that have caused you to consider returning your soundbar. Your experience is very important to us and will be shared with our product team.
If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and work towards a solution.
You can reach Samsung Support at 1-800-SAMSUNG (ask for Soundbars) 8 AM – 12 AM EST, 7 days a week.
~Samsung Solutions
Sub-Par Samsung Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, already died 1 month later after purchase and is non-returnable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you by contacting Samsung Customer Support by contacting us at:
1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
LAME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LAME DIDNT SYNC WITH TV AND WAS ANNOYING TO USE I HATED IT
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nicknamenicj,
Thank you for sharing your review regarding the HW-A430 Soundbar.
I am sorry that your setup experience has been less than stellar.
So that we can better assist you, please reach out to Samsung Support via:
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
We hope to hear from you and to make this right.
~Samsung Solutions
Brakes easy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used like 3 times and it's broken. So I do not recommed.
No, I would not recommend this to a friendSound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not compatible tomy tv. Sorry I didn't like it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nana,
Thank you for sharing your experiences with the HW-A430 Soundbar. I am sorry to see that you had issues with the initial setup.
The HW-A430 Soundbar has the ability to connect using Bluetooth and Digital Optical. We recommend using a Digital Optical cable for the best audio and user experience available.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar did not turn on at all. Dissapointed!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for purchasing the HW-A430 Soundbar. I am sorry to see that you have experienced this issue with your soundbar. Your feedback is very important to us and will be shared with our internal teams.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
So that we can better assist you, please reach out to Samsung Support via:
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you and to make this right.
~Samsung Solutions
Need to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar does not work, Need to return, may be a great product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Disappointed!
Thank you for sharing your review of the Samsung A430 Soundbar. Samsung stands behind the quality and performance of our Soundbars with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer.
Should you want to troubleshoot your issue first, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Ambassador
Don’t waste your money!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rey poor sound quality!!! The sound is worse than the tv.
No, I would not recommend this to a friendSounds cuts in and out
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound cuts in and out and i have only had it a couple months
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gerry,
We appreciate you sharing your experience with the HW-A430. We would love the opportunity to gather additional information regarding the volume issues you are experiencing allowing us to provide troubleshooting steps and solutions allowing you to enjoy the soundbar to its full potential.
Please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
We look forward to hearing from you.
~ Samsung Specialist
Don’t buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it’s crap, subwoofer has no volume tried over and over
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RonJames,
Thank you for purchasing the Samsung HW-A430 and for sharing your review. We appreciate the feedback you have provided regarding your experience with the included wireless subwoofer. Please make sure the soundbar and subwoofer are connected properly.
When powered on for the first time, subwoofer should automatically connect to the soundbar wirelessly. If the auto-connection process fails, you can try manually connecting the sub to the soundbar.
Before performing the manual connection procedure, check whether the power cables for the Soundbar and subwoofer are connected properly and make sure that the Soundbar is turned off.
Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.
One connected, there are three adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
3) Press the SOUND MODE button on your remote, and then select BASS BOOST mode. This will provide you with a larger emphasis on bass sound.
I hope these tips help resolve your issue. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Don’t buy this!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound, the bass would not connect to blue tooth.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AVA1,
We appreciate you sharing your experience and feedback regarding the connection from the soundbar to the wireless subwoofer. Please know, if the auto-connection process to the subwoofer fails, you can manually pair the two together.
Before performing the manual connection procedure, check whether the power cables for the Soundbar and subwoofer are connected properly and make sure that the Soundbar is turned off.
Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Connect to my 65 inches LG tv with no issue
I would recommend this to a friendBrand response from Samsung
Posted .Hi sbooker04,
Thank you for purchasing the Samsung HW-A430 and for your review. I am glad to hear that you are happy with the performance of your new soundbar and found the setup to be quick and easy to your LG TV; however, you have given this model a 1-star rating, which is the worst rating possible.
If you are experiencing specific issues which caused you to give this a 1-star rating, please know Samsung Customer Support is here to help. Please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Ease of use, Sound quality
Amazing sound for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up, sounds amazing. Decent volume, perfect for large living rooms. Only slight flaw was the power cords being a little short but other than that, best $130 I’ve ever spent!
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Perfect Soundbar for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this and very pleased that I did! Excellent quality and price was great! Sound is awesome and easy to setup! Enjoy…
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound and great value! I highly recommend this product!
I would recommend this to a friend perfect match for the 70"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cyber Monday deal, discounting the price. I committed to a sound bar, because the vocals on the Samsung TV are not anchored in the center, and very distinct. Setup was a snap, using an optical input on the TV, the separate remote allows you to adjust both the sound bar and Subwoofer volume separately. Would recommend as an addition to a Samsung TV.
I would recommend this to a friend- Pros mentioned:Bluetooth, Ease of use, Price
good luck with this product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the sound bar after speaking with samsung support to verify it was compatible with their TV. Answer was yes. Purchased the sound bar connected optically to TV selected speaker setting for digital. no sound. Created another case with samsung for technical support went through all the trouble shooting process. reset TV to defaults bla bla bla. still no sound. Tech said they would escalate the case to next level support would be 24 to 48 hours. that was over a week ago. So before I couldn't take the sound bar back (due to return policy) i packed it up and returned it. Samsung support is basically worthless. this is the second time i purchased a samsung sound bar and needed technical support to get it to work. I would like to think I am pretty tech savvy. Would not advise to use this sound bar or samsung TV for that mater. I have 4 samsung tv's and this is the last one I will be buying. I am sorry for best buy that due to lack of support from samsung I had to return sound bar. Hard to believe samsung product is not compatible with another samsung product especially when they say it is. Not a big Sony fan but when i purchased their TV and sound bar it was all plug and play. No wonder Samsung kept pushing sound bar over 2 times the price. Buyer beware. But on a good not for it the sub woofer and speaker connected via blue tooth. but still no sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi bonehead44,
Thank you for your review of the Samsung HW-A430 Soundbar.. We appreciate you sharing your experience with us.
It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Ambassador